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Kelly Buick GMC

Emmaus, PA

4.6
1,717 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,717 reviews

June 09, 2019

Excellent Everyone in the Dealership was very helpful, pleasant and courteous. I would recommend this dealership to people i know. Bill Hav is the best. Than More

by Robin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hav
Jun 11, 2019 -

Kelly Buick GMC responded

Thank you for leaving us this great review, Robin! We are very happy to hear that Bill could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! All the best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 06, 2019

Nikki’s the best Nikki was so patient with us, even when we kept changing our minds. She’s definitely not pushy like many salesmen can be. I would 100% recommend going More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jun 11, 2019 -

Kelly Buick GMC responded

Thank you for reaching out, Lucy! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Nikki. Take care and have a great day. All the best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 05, 2019

Nikki is the nicest! Nikki was absolutely wonderful to work with! She was extremely kind, sweet, and patient. If you want a car buying experience where someone will work h More

by Rebekah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hav, Nikki Hall
Jun 11, 2019 -

Kelly Buick GMC responded

Thank you for writing about your visit with us, Rebekah! Nikki is an asset to Kelly Buick GMC, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendations. All the best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 04, 2019

Purchase of a Certified Pre-Owned From the moment we got to the dealership we were welcomed by Nikki Hall, who made us feel at ease. We were clear with her that we were on a tight sche More

by Eric Kollar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Matt Kelly, Nikki Hall
Jun 05, 2019 -

Kelly Buick GMC responded

Eric, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Nikki at Kelly Buick GMC! If there is anything else we can do for you, please feel free to visit us again. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 02, 2019

Trade in and Purchase of New Vehicle I have always recommended Kelly Buick for not only sales but service as well. I came in on the 25th to work with the sale of my current Encore and pu More

by CaroleLutte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kates
Jun 05, 2019 -

Kelly Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Brian was able to meet your needs. At Kelly Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 01, 2019

Awesome Experience My experience was exciting and stressful at the same time. I say that because I really came to the dealership with hopes of leaving with something tha More

by Wr3ck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hav
Jun 05, 2019 -

Kelly Buick GMC responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bill was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

May 30, 2019

Lease of 2019 Buick Encore Essence Anthony Jayetileke was very professional, knowledgeable, prompt and answered all my questions plus located the vehicle off site that had all the extra More

by Buickguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jun 05, 2019 -

Kelly Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Anthony. Please let us know if we can do anything further to help. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

May 28, 2019

Saleswoman was helpful! Nikki at Kelly Buick was helpful when I stopped in to peruse cars. I really had no intention of buying a 2019 Buick but I did and am enjoying the bran More

by Bermuda1
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
May 30, 2019 -

Kelly Buick GMC responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Nikki was able to provide you with such exceptional service. Enjoy your new 2019 Buick! Regards, Russ Carter, General Sales Manager, Kelly Buick GMC

May 27, 2019

Sales Service Had an appointment and they were prompt. Quickly recognized our needs and offered a car the met our desires and needs. Worked through all the proble More

by Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
May 30, 2019 -

Kelly Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, Russ Carter, General Sales Manager, Kelly Buick GMC

May 26, 2019

Nikki was great Nikki Hall was great, she was helpful without being pushy. She showed us a great car that met all of our needs. When we had an issue she worked dilige More

by Brycky725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
May 30, 2019 -

Kelly Buick GMC responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience with Nikki. If you have any further needs, do not hesitate to stop by for a visit. Regards, Russ Carter, General Sales Manager, Kelly Buick GMC

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