
Kelly Buick GMC
Emmaus, PA
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Excellent Everyone in the Dealership was very helpful, pleasant and courteous. I would recommend this dealership to people i know. Bill Hav is the best. Than Everyone in the Dealership was very helpful, pleasant and courteous. I would recommend this dealership to people i know. Bill Hav is the best. Thank you. More
Nikki’s the best Nikki was so patient with us, even when we kept changing our minds. She’s definitely not pushy like many salesmen can be. I would 100% recommend going Nikki was so patient with us, even when we kept changing our minds. She’s definitely not pushy like many salesmen can be. I would 100% recommend going to her. She’s a sweetheart! More
Nikki is the nicest! Nikki was absolutely wonderful to work with! She was extremely kind, sweet, and patient. If you want a car buying experience where someone will work h Nikki was absolutely wonderful to work with! She was extremely kind, sweet, and patient. If you want a car buying experience where someone will work hard for you and not be pushy - I would highly recommend Nikki. Truthfully only good things to say about her. It’s nice to have a woman in the business! Thank you again, Nikki. My family and I appreciate it. More
Purchase of a Certified Pre-Owned From the moment we got to the dealership we were welcomed by Nikki Hall, who made us feel at ease. We were clear with her that we were on a tight sche From the moment we got to the dealership we were welcomed by Nikki Hall, who made us feel at ease. We were clear with her that we were on a tight schedule and she made sure that we had everything we needed quickly. We didn't have to haggle back and forth, and never felt like we were being pressured into a deal. When we gave our bottom line, Matt Kelly stepped in and made sure we were able to reach an agreement. When we closed on the car, one of the folks there gave a final once over and noticed that there were a couple of small dents in the hood from hail that passed through that day. Even though we had already signed all the paperwork for the car, they did the right thing and committed to fix the dents. Whats more - when we noticed an issue with one of the lights a few days later, Nikki went the extra mile to make sure it would be covered for us. Both the trade in of our car and the sale were smooth and the followup on both the dents and the other issue show that they truly do care about making things right. We would absolutely do business with them again. More
Trade in and Purchase of New Vehicle I have always recommended Kelly Buick for not only sales but service as well. I came in on the 25th to work with the sale of my current Encore and pu I have always recommended Kelly Buick for not only sales but service as well. I came in on the 25th to work with the sale of my current Encore and purchase a 2019 without changing my budget but giving me the peace of mind of a warranty as I travel with my car often. The challenge was there both in the amount still owed on my current as well as finding a bank with a decent interest rate. Brian and the staff worked until they found a deal that worked for my budget as well as gave me a warranty that lasts the loan of the vehicle. Even though I have two additional years to pay off my car I now have piece of mind with service bills. The entire staff worked past their scheduled time to make this happen. More

Awesome Experience My experience was exciting and stressful at the same time. I say that because I really came to the dealership with hopes of leaving with something tha My experience was exciting and stressful at the same time. I say that because I really came to the dealership with hopes of leaving with something that would fit my budget and my family but wasn't sure I would get approved. Bill Hav was so patient and did everything in his power to make sure I left with something I would be satisfied with. It was stressful because I didn't think with my credit any bank would approve me with no money down. Bill worked his magic and did his thing. I'm so grateful to to have worked with him. Took a few hrs back and forth with numbers til we got something done but it got done. I most deff will be working with Bill in the future and will try my best to send as many good people as I can his way. I highly recommend him. "If You Hav to Hav It Bill Hav Has It!" 💪 More
Lease of 2019 Buick Encore Essence Anthony Jayetileke was very professional, knowledgeable, prompt and answered all my questions plus located the vehicle off site that had all the extra Anthony Jayetileke was very professional, knowledgeable, prompt and answered all my questions plus located the vehicle off site that had all the extras I requested. More
Saleswoman was helpful! Nikki at Kelly Buick was helpful when I stopped in to peruse cars. I really had no intention of buying a 2019 Buick but I did and am enjoying the bran Nikki at Kelly Buick was helpful when I stopped in to peruse cars. I really had no intention of buying a 2019 Buick but I did and am enjoying the brand new car! Nikki is patient and if she doesn’t know the answer to a question she will find it quickly. Nikki is a pleasure to work with! More
Sales Service Had an appointment and they were prompt. Quickly recognized our needs and offered a car the met our desires and needs. Worked through all the proble Had an appointment and they were prompt. Quickly recognized our needs and offered a car the met our desires and needs. Worked through all the problems with a positive and helpful attitude. More
Nikki was great Nikki Hall was great, she was helpful without being pushy. She showed us a great car that met all of our needs. When we had an issue she worked dilige Nikki Hall was great, she was helpful without being pushy. She showed us a great car that met all of our needs. When we had an issue she worked diligently to correct the problem. Definitely recommend her! More