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Kelly Buick GMC

Emmaus, PA

Overview
Reviews
Vehicles
4.7
1,715 Reviews
Call Dealership (877) 380-1979
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585 State Avenue

Emmaus, PA

18049

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Showing 1,715 reviews

August 01, 2024

Terrible dealership and deceptive with their sales techniques, I would stay far away from this dealer. I was going to pickup my new truck , when they decided to pull my offer and wanted me to pay 3k m More

by Sputterpvd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of those listed
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Aug 01, 2024 -

Kelly Buick GMC responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone 954-444-5520, so that I can address your concerns. Sincerely yours, David Smith, General Manager, Kelly Buick GMC.

June 10, 2024

Great customer service. They Work with you. Fast service. Location easy to find. Everything was explained. Very helpful More

by theresa.tshudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Report | Print
Jun 10, 2024 -

Kelly Buick GMC responded

Theresa, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

May 07, 2024

They took my car in at the scheduled time, then informed me of the service named. Then, after the service was completed gave me a written explanation of what they found. More

by debblondie72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know
Report | Print
May 08, 2024 -

Kelly Buick GMC responded

Deb, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

April 23, 2024

This is my 5th lease with Kelly and I am very satisfied with my experience. More

by Kobe0469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Anthony Jayetileke
Report | Print
Apr 23, 2024 -

Kelly Buick GMC responded

Kobe, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

March 13, 2024

My service was completed quickly. All service personnel were friendly and courteous. Most friends complain about taking their cars to the dealer for service. I purchased my 2002 Satur More

by Hendricksonnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names Service personnel
Report | Print
Mar 13, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Ken Hittner General Sales Manager (484) 866-6327

March 01, 2024

Bill & Mark are the Greatest! Overall Experience was "OUTSTANDING" DEFINITELY A *****5 Star***** Dealership!!! HIGHLY RECOMMENDED ! More

by Todd & Melissa Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BILL HAV
Report | Print
Mar 01, 2024 -

Kelly Buick GMC responded

Todd & Melissa, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

February 29, 2024

the service department always goes out of their way to please their customers esp. Clyde Mumma and Michael Bernard More

by dadbo1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael bernard
Report | Print
Feb 29, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

February 27, 2024

Andrew was wonderful. Very thankful for the service department at your car dealership. It's very important to me to have a great service department as it builds trust and More

by joepopson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Feb 27, 2024 -

Kelly Buick GMC responded

Joe, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

February 22, 2024

When I went in to trade my Acadia with high miles I thought I’d only be able to get a junker. But I left the lot in a 2022 Buick!! I’m so happy they worked with me and got me into a SUV I’ve always wan More

by mez1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Hav, Mark Swoyer
Report | Print
Feb 22, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

January 12, 2024

Outstanding sales department! We drove an hour to purchase our GMC Acadia, and it was well worth the drive! More

by Gblyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Jan 12, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

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