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Kelly Buick GMC

Emmaus, PA

4.6
1,717 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,717 reviews

November 30, 2019

Great experience! Friendly, personable, worked with us to Great experience! Friendly, personable, worked with us, put us in our dream vehicle for the right price! We’d give Brandon 10 stars if possible! More

by Jgray33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Russ Carter, Brandon Woodson
Dec 01, 2019 -

Kelly Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Russ Carter General Manager Kelly Buick GMC

November 29, 2019

Recent truck purchase Our sales person Nicole Hall was amazing one of the best experiences we ever had if buying a new vehicle please Go to Kelly Buick and ask for Nicole H More

by DDennard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Nikki Hall
Dec 01, 2019 -

Kelly Buick GMC responded

Thank you for your 5 Star Review. Nikki is a valued team member here with Kelly Buick GMC. I will share your thoughts with her. Please send her your referrals, family or friends. Russ Carter General Manager Kelly Buick GMC

November 29, 2019

I didn't realize that I was a celebrity until my maintenance oil change and fluid top off was performed at Kelly Buick,GMC and Chris's team of experts! More

by 6262dinosauras
Recommend Dealer
Yes
Employees Worked With
Chris Radlbeck
Dec 01, 2019 -

Kelly Buick GMC responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Russ Carter General Manager Kelly Buick GMC

November 27, 2019

Abdoul strikes again! Abdoul and nick got my girlfriend approved for a 2015 grand cherokee overland with the lowest interest rate we could find. Somehow worked numbers to g More

by codegas47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Abdoul Kiswani
Nov 29, 2019 -

Kelly Buick GMC responded

Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. Russ Carter General Manager Kelly Buick GMC

November 27, 2019

Speedy and very professional service. Very good service. And a very knowledgeable and professional salesperson. I am very happy with my purchase. Would definitely recommend this dealer to More

by vegajesus65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Nov 29, 2019 -

Kelly Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Russ Carter General Manager Kelly Buick GMC

November 26, 2019

Great experience Everyone very easy to work with...great service, fast response to emails and questions..I would recommend to anyone to use this dealer..thank you More

by Jlgrebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Nov 27, 2019 -

Kelly Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Russ Carter General Manager Kelly Buick GMC

November 20, 2019

Everything I wanted and more. I knew it was time to replace my 2005 mini van - I had purchased it new. I knew I wanted a new vehicle and something smaller than my van - alot small More

by Very Happy!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wales
Nov 21, 2019 -

Kelly Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Stephen really hit the bulls eye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Russ Carter General Manager Kelly Buick GMC

November 20, 2019

Good people, easy process Nikki made my car buying experience very easy and kept an amazing attitude throughout the whole process. I am sure i’m not the easiest customer to wor More

by GMCowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Mark Swoyer, Matt Kelly, Nikki Hall
Nov 21, 2019 -

Kelly Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Russ Carter General Manager Kelly Buick GMC

November 19, 2019

Outstanding Service I had my eye on a few different cars from different dealers and decided to come here to Kelly. I am so glad I did because the service was outstanding. More

by JamesK1108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Abdoul Kiswani
Nov 21, 2019 -

Kelly Buick GMC responded

James, Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new vehicle. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Russ Carter General Manager Kelly Buick GMC

November 19, 2019

Easiest car purchase ever Stephen made our purchase easy & fast. His knowledge of the cars was fantastic. He made us feel comfortable & there was no pressure. Great sales man! More

by jkmullin444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in finance, Stephen Wales
Nov 21, 2019 -

Kelly Buick GMC responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. Russ Carter General Manager Kelly Buick GMC

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