Kelly Buick GMC

I have never been treated so good, when I have to deal with sales/service, as I was today. Dave and Chris were so friendly and courteous. They were very patient with me and explained in detail what was with sales/service, as I was today. Dave and Chris were so friendly and courteous. They were very patient with me and explained in detail what was wrong and what they had to do. I know now that I can take my vehicle in for something and get high quality service and not get yelled at that my car is blocking everything, no phone calls returned, no explanations. I will gladly reccommend these guys to everyone I know and also I will return to have service done to my vehicle. It was so refreshing to see happy, smiling, friendly people to deal with about my vehicle. Thank you so much Dave and Chris for making my experience a pleasant one. #1 in my book. More

When I originally stopped at Kelly I was going in to make a complaint to the Service Mgr. I had tried to set a service appt and had left a message with the service dept a few days prior and had not heard bac a complaint to the Service Mgr. I had tried to set a service appt and had left a message with the service dept a few days prior and had not heard back. Dave Wannamaker was sincerely apologetic and put me with Diana M. to set an appt. I had been looking at Saturn Vue's online for several weeks and my husband and I had already decided that a Vue would be our next car. I decided to see if I could look at one while I was there. Rich, while even aware that I was ot sure I was buying that day was happy to help me. The Thing that sealed it for me was that Kelly was willing to trade in my 1994 Jeep (translation: beater) as well as the Ion and gave me a very fair trade-in price as well as a fair selling price of the Vue. Rich and Dave did a great job in helping me trade my Ion and my 'beater' Jeep for a fabulous Saturn Vue. From sales, to service, to valet...everyone delivers terrific customer service. I will absolutely recommend them to my friends. More

This was my very first car buying experience. From the moment we walked onto the lot, Roland greeted us and was very casual and comfortable. Not once did I feel pressured or pushed into buying a car. Rola moment we walked onto the lot, Roland greeted us and was very casual and comfortable. Not once did I feel pressured or pushed into buying a car. Roland made this car buying experience enjoyable and stress free, especially when the whole family came along! He talked to me and explained things as if I knew him for years. I would definitely come back to Kelly Buick GMC for many cars to come and so will my parents. I recommend this dealership to everyone, especially the first timers. Thanks again Roland, I'm lovin' my new Mazada .. zoom zoom More

I;am 80 years old and this is the first time a dealer treated me like a man and not just another some one. Mr. Zuk is what I call a true saleman their should be more like him. Ernest Stewart The thing t treated me like a man and not just another some one. Mr. Zuk is what I call a true saleman their should be more like him. Ernest Stewart The thing that I Like most about my ternrain is get in and out.I do have trouble with the safety harress. More

When I first walked in ,I was made to feel at home by the saleman Roland Zuk. IT was very easy to talk to him and get good answers.I'am 80 years yound and the first time I was ever treated like a man looking saleman Roland Zuk. IT was very easy to talk to him and get good answers.I'am 80 years yound and the first time I was ever treated like a man looking for a new car. I would recommend Kelly to any my one. We should have more saleman Like Mr. Zuk. I must say his help didn't end when I got my 2010 GMC terrain which I love very much. If I have any questions I just call him. He is always very helpful. Sincerely Ernest Stewart More

Today I bought my second Saturn Aura for thes two gentlemen. The are both knowledgeable and courteous. They were especially cognizant of the time it was taking to complete the paperwork for the sal gentlemen. The are both knowledgeable and courteous. They were especially cognizant of the time it was taking to complete the paperwork for the sale and arranged for me to return later that day to complete everything. I also use the service department at this dealership and will continue to do so. More

Troy was awesome. I would highly recommend him to all my friends. When we need to purchase our next vehicle I would definitely call Troy! Troy was down to earth, easy to talk to, and very personable. Troy friends. When we need to purchase our next vehicle I would definitely call Troy! Troy was down to earth, easy to talk to, and very personable. Troy has great customer services skills. I was of great pleasure doing business with him. More

Roland was wonderful wonderful wonderful! He was accommodating, helpful and friendly. After we bought the vehicle, we felt like he was more of a friend than a salesman! Even thought the dealership i accommodating, helpful and friendly. After we bought the vehicle, we felt like he was more of a friend than a salesman! Even thought the dealership is 45 minutes away, we would most definitely recommend Roland to friends and family! More

We purchased a 2010 GMC Acadia July 5th, 2010. We had a great experience with Ed Roth, our sales consultant. He was very professional and friendly. He had searched for our perfect vehicle and was speedy great experience with Ed Roth, our sales consultant. He was very professional and friendly. He had searched for our perfect vehicle and was speedy in his response. We set up an appointment to see him and upon arrival he had all vehicles of interest set out and ready for us. The vehicle we chose was from Delaware and needed Pa inspection and detailing so we couldn't take it home right away. For our convenience, Ed brought it to our home the next day and took our trade-in vehicle back to Kelly. Once home we realized our car seats for our 2 children didn't fit properly in the 2nd row captains seats. The headrests were preventing proper positioning and we couldn't remove them. We spoke to Ed and told him of the problem. He researched how to remove the headrests himself quickly. He came to our home and took our new Acadia back to Kelly and had the service department remove the headrests for us. He returned our car to us within an hour. Ed went above and beyond for us and we really aprreciated it. We would recommend him to everyone in need of a new vehicle in the area! Thanks Ed!!! - The Nicholl's More

They were very nice people to deal with. I would most defiently go back to their services. My car will be serviced there also. defiently go back to their services. My car will be serviced there also. More