Kelly Buick GMC

Bryan was a well informed salesman and did a good job for Bryan was a well informed salesman and did a good job for me and didn't harrass me as other sales people do at other dealers. Sandy did a very good Bryan was a well informed salesman and did a good job for me and didn't harrass me as other sales people do at other dealers. Sandy did a very good job of getting me my loan. I'll give the dealership a score of 100% for all that they do for the customers. More

David was a knowledegable employee, professional, and thorough. He spent a significant amount of time before I even entered the facility educating me on the GMC Acadia, various options, etc. He handled thorough. He spent a significant amount of time before I even entered the facility educating me on the GMC Acadia, various options, etc. He handled the transaction seamlessly and I would recommend his services to anyone that is looking to lease or buy a car. Thank you very much. More

This summer I was driving from Georgia to New York. My Saturn Vue died on the interstate when I was in Pennsylvania. I called AAA and they recommend I go to Kelly Automotive group. My transmission died bu Saturn Vue died on the interstate when I was in Pennsylvania. I called AAA and they recommend I go to Kelly Automotive group. My transmission died but Roland was AMAZING! He waited with my husband and I until he was sure we had a place to go. He drove us to the bus station so that we could catch a bus into NYC. No one I know has ever been that wonderful, sincere, and generous as him! He came and picked me up when I had to come back to get a ride home because my car needed a lot of work. He explained all possible options and did not push me into anything! He was the best Car person I've ever worked with!! Christina More

My ratings for services received were more than great they were excellent,polite and curtious to me, I've been looking for a affordable used car for about two weeks and I found what I wanted at a great p they were excellent,polite and curtious to me, I've been looking for a affordable used car for about two weeks and I found what I wanted at a great price and I will reccommend family and friends. Thanks. More

During my two visits to the dealership, we met for a while with 4 total people and everyone treated us very well the entire time. They were extremely knowledgable about the trucks I was interested in, while with 4 total people and everyone treated us very well the entire time. They were extremely knowledgable about the trucks I was interested in, and worked with me to determine the best vehicle and options. They spent a lot of time and were very thorough going over the features of the car I purchased. They helped my children get comfortable in the lounge area knowing that the purchase paperwork was going to take a little while and even helped them when one got upset. When I left in my new truck with 3 daughters, they all commented on how very nice everyone was and told me stories about how they were treated while waiting for me. More

Best dealership I have ever worked with. Proud to have bought a new vehicle from Kelly GMC. Jim Mc Hugh and Jack Reahl are very good to work with. They have made us very happy. Would love to get another G bought a new vehicle from Kelly GMC. Jim Mc Hugh and Jack Reahl are very good to work with. They have made us very happy. Would love to get another GMC from them when I'm ready in future. The Terrain is most enjoyable, All the features it comes with are incredible. The gas mileage is amazing. I think its the best suv i've ever drove. Love it. More

Our salesperson- Don Pryor, is both very customer oriented and very knowledgeable regarding the car line / product. His main objective is to meet the customers needs and expectations in a car and mak oriented and very knowledgeable regarding the car line / product. His main objective is to meet the customers needs and expectations in a car and make them totally satisfied. He always makes himself available and accessible at all times to answer any and all questions and concerns. He represents himself and the dealership with a very high level of professionalism. We are repeat customers and one of the main key drivers for why we go back to Kelly is the personalized service and quality. More

eric & david went the extra step,should be commended,made sure problem was solved even if not covered under warr.its nice to deal with org.that looks out for customers.the failed parts were replaced upon v sure problem was solved even if not covered under warr.its nice to deal with org.that looks out for customers.the failed parts were replaced upon verf.that they failed with no hassle.gmc should be proud,but also should look at suppliers as to what caused failer.its not the selling dealers fault,but they corrected it. More

The reason i have given this dealer rating is the show all of the Lehign Valley how great the service at Kelly's is in terms to sales. Lynn Moyer has the most natural way in dealing with customers and it all of the Lehign Valley how great the service at Kelly's is in terms to sales. Lynn Moyer has the most natural way in dealing with customers and it felt like we were family. The whole system of saling there is so organized and i will be sure to keep going back and to tell others about them. More

A friend of ours had purchased 2 used vehicles from Kelly within the past 2 years, and given his high praise of his first experience in particular, we kept checking inventory on Kelly's Web site throughout o within the past 2 years, and given his high praise of his first experience in particular, we kept checking inventory on Kelly's Web site throughout our recent car search, which spanned the past several months. After a deal with another local used car dealer fell through, we went over to Kelly, just to see whether there was anything new in the inventory that we hadn't yet seen online. We were thrilled to find not 1 ideal "new-to-us" car, but 2, which were what we really needed! We were given fair deals for our trade-ins, given that we had two older vehicles with substantial mileage, and which were in less-than-mint condition. Tom Chinnici, our sales consultant, and Sandy Smith, the finance manager, were excellent -- very friendly people, consummate professionals, caring about and toward their customers. They answered any and every question we had, spending a total of several hours with us in the process. Even after the deal was "done," we were called on the next business day to find out that Sandy got us better interest rates on both of our loans, and we have been in contact with Tom over a couple of loose ends. Bill, the manager of the pre-owned division, made efforts on at least two occasions to speak with us and ensure that we were getting all of the help and attention that we needed. We have not stopped being treated like customers since we walked out with the keys. We are consumers with high standards for both products and services, who are often wary and hard to please -- especially in the used-car industry, where so many "professionals" have garnered a poor reputation for the entire business. At Kelly, we found all of our standards and expectations to be met and exceeded. We cannot say enough positive things about our experience there. If you want to be treated with respect, friendliness, and caring, Kelly is the dealership for you. More