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Kelly Buick GMC
Emmaus, PA
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Keith Hawk was very easy to talk to and very knowledgeable about the vehicles and option available. We are beginning to look for a new vehicle to replace the one that will be coming off of leas knowledgeable about the vehicles and option available. We are beginning to look for a new vehicle to replace the one that will be coming off of lease in a few months. Although we are not ready to buy at this time, we will return when the lease is almost up. More
Keith was very knowledgable. He was very easy to work with. I learned a lot from him in my visit. He showed me what I needed to see and spent time with me to go over everything. The dealership was nic with. I learned a lot from him in my visit. He showed me what I needed to see and spent time with me to go over everything. The dealership was nice. It was clean and everyone was friendly. I would definately recommend Keith and this dealership. More
I have had great success with my experiences at the dealership with Keith. Everytime I come in for service he shares a little time with me asking about my car. They keep the area very clean and relaxed dealership with Keith. Everytime I come in for service he shares a little time with me asking about my car. They keep the area very clean and relaxed. They even have terrific popcorn in the lounge. I would definitely recommend this dealership to everyone. More
Right from the start, Mr. Hawk showed that he was interested in my needs. I was looking for a specific model car from Kelly Buick and Mr Hawk showed me the right car with the right options and in the interested in my needs. I was looking for a specific model car from Kelly Buick and Mr Hawk showed me the right car with the right options and in the right color ( my wife was particularly concerned about this!!!).Mr. Hawk did not overpressure me about the sale; therefore, I felt very comfortable with him. My wife and myself discussed the purchase and decided to think about it for a few days. Mr. Hawk called us on the phone to see how we were proceeding. Money is tight right now, so we decided to hold off on our purchase at this time. I do see ourselves buying a car from Mr. Hawk in the near future. Thanks More
I have dealt with Bruce on many occasions. He is always very personable, and professional, ask for Bruce if you buying a car, tell Bruce I sent you. I have purchased 2 cars from Bruce, and will keep coming very personable, and professional, ask for Bruce if you buying a car, tell Bruce I sent you. I have purchased 2 cars from Bruce, and will keep coming back. The service department is always clean, efficent and professional. Any repairs have been very well done. More
David was friendly and not pushy. He answered all my questions about buying my car. He gave me a tour of the facility and introduced me to key employees on site. This will be helpful to me in the futu questions about buying my car. He gave me a tour of the facility and introduced me to key employees on site. This will be helpful to me in the future when I bring my car in for servicing. I am happy with my purchase and look forward to working with this dealership as is needed. More
overall experience was good. First time I visited the car dealer I only wanted to learn more about the availible cars but returned the next day to purchase the car. I had not researched the GMC product car dealer I only wanted to learn more about the availible cars but returned the next day to purchase the car. I had not researched the GMC product line before entering the dealership and was treated well but I would have liked to have more quotes from other GMC dealers before purchasing from Kelly. The overall price reduction frm the sticker was low so I feel te price was higher than I should have paid. More
This dealership provided me with amazing customer service and their main goal is to make you happy. In a time when customer service seems to be the exception versus the norm, this dealership excels at it. and their main goal is to make you happy. In a time when customer service seems to be the exception versus the norm, this dealership excels at it. The staff was attentive, friendly and were not pushy at all. The sales experience was fantastic and I would reommend this dealership in a heart beat. I look forward to working with this dealer for a very long time. I had to visit the dealership a few weeks after purchasing my vehicle to have a few options installed that were not available at the time of purchase and the process was quick and easy. They have wireless internet in their dealership which allowed me to work while I waited for my vehicle. If you have experienced poor dealers in the past and are tired of it, I urge you to visit this dealership and witness the way a sales experience should be. I hope this review is helpfull and I have gone out of my way to tell everyone about them. More
Everyone at the dealership was extremely friendly and helpful, it was like I already knew them. Each visit I made was with my infant son and everyone was will to assist me and ensure we were both comfor helpful, it was like I already knew them. Each visit I made was with my infant son and everyone was will to assist me and ensure we were both comfortable. Roland listened to my wants and needs and help me picked out the perfect car. We are thrilled with our purchase! Even after the sale, Roland contacted me a few times to see if we had any questions. He went out of his way to ensure I had my parking pass and EZPass that I left in my old car. I would definitely recommend this dealership and Roland to others. More
The purchase of my new Jeep wrangler was by far the best auto buying experience I have ever had. Ashley as well as the management staff were very professional, knowledgeable, friendly,and helpful. I will auto buying experience I have ever had. Ashley as well as the management staff were very professional, knowledgeable, friendly,and helpful. I will surely recommend the dealership to my friends family and coworkers. More