Kelly Buick GMC
Emmaus, PA
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David was friendly and not pushy. He answered all my questions about buying my car. He gave me a tour of the facility and introduced me to key employees on site. This will be helpful to me in the futu questions about buying my car. He gave me a tour of the facility and introduced me to key employees on site. This will be helpful to me in the future when I bring my car in for servicing. I am happy with my purchase and look forward to working with this dealership as is needed. More
overall experience was good. First time I visited the car dealer I only wanted to learn more about the availible cars but returned the next day to purchase the car. I had not researched the GMC product car dealer I only wanted to learn more about the availible cars but returned the next day to purchase the car. I had not researched the GMC product line before entering the dealership and was treated well but I would have liked to have more quotes from other GMC dealers before purchasing from Kelly. The overall price reduction frm the sticker was low so I feel te price was higher than I should have paid. More
This dealership provided me with amazing customer service and their main goal is to make you happy. In a time when customer service seems to be the exception versus the norm, this dealership excels at it. and their main goal is to make you happy. In a time when customer service seems to be the exception versus the norm, this dealership excels at it. The staff was attentive, friendly and were not pushy at all. The sales experience was fantastic and I would reommend this dealership in a heart beat. I look forward to working with this dealer for a very long time. I had to visit the dealership a few weeks after purchasing my vehicle to have a few options installed that were not available at the time of purchase and the process was quick and easy. They have wireless internet in their dealership which allowed me to work while I waited for my vehicle. If you have experienced poor dealers in the past and are tired of it, I urge you to visit this dealership and witness the way a sales experience should be. I hope this review is helpfull and I have gone out of my way to tell everyone about them. More
Everyone at the dealership was extremely friendly and helpful, it was like I already knew them. Each visit I made was with my infant son and everyone was will to assist me and ensure we were both comfor helpful, it was like I already knew them. Each visit I made was with my infant son and everyone was will to assist me and ensure we were both comfortable. Roland listened to my wants and needs and help me picked out the perfect car. We are thrilled with our purchase! Even after the sale, Roland contacted me a few times to see if we had any questions. He went out of his way to ensure I had my parking pass and EZPass that I left in my old car. I would definitely recommend this dealership and Roland to others. More
The purchase of my new Jeep wrangler was by far the best auto buying experience I have ever had. Ashley as well as the management staff were very professional, knowledgeable, friendly,and helpful. I will auto buying experience I have ever had. Ashley as well as the management staff were very professional, knowledgeable, friendly,and helpful. I will surely recommend the dealership to my friends family and coworkers. More
Bryan was a well informed salesman and did a good job for Bryan was a well informed salesman and did a good job for me and didn't harrass me as other sales people do at other dealers. Sandy did a very good Bryan was a well informed salesman and did a good job for me and didn't harrass me as other sales people do at other dealers. Sandy did a very good job of getting me my loan. I'll give the dealership a score of 100% for all that they do for the customers. More
David was a knowledegable employee, professional, and thorough. He spent a significant amount of time before I even entered the facility educating me on the GMC Acadia, various options, etc. He handled thorough. He spent a significant amount of time before I even entered the facility educating me on the GMC Acadia, various options, etc. He handled the transaction seamlessly and I would recommend his services to anyone that is looking to lease or buy a car. Thank you very much. More
This summer I was driving from Georgia to New York. My Saturn Vue died on the interstate when I was in Pennsylvania. I called AAA and they recommend I go to Kelly Automotive group. My transmission died bu Saturn Vue died on the interstate when I was in Pennsylvania. I called AAA and they recommend I go to Kelly Automotive group. My transmission died but Roland was AMAZING! He waited with my husband and I until he was sure we had a place to go. He drove us to the bus station so that we could catch a bus into NYC. No one I know has ever been that wonderful, sincere, and generous as him! He came and picked me up when I had to come back to get a ride home because my car needed a lot of work. He explained all possible options and did not push me into anything! He was the best Car person I've ever worked with!! Christina More
My ratings for services received were more than great they were excellent,polite and curtious to me, I've been looking for a affordable used car for about two weeks and I found what I wanted at a great p they were excellent,polite and curtious to me, I've been looking for a affordable used car for about two weeks and I found what I wanted at a great price and I will reccommend family and friends. Thanks. More
During my two visits to the dealership, we met for a while with 4 total people and everyone treated us very well the entire time. They were extremely knowledgable about the trucks I was interested in, while with 4 total people and everyone treated us very well the entire time. They were extremely knowledgable about the trucks I was interested in, and worked with me to determine the best vehicle and options. They spent a lot of time and were very thorough going over the features of the car I purchased. They helped my children get comfortable in the lounge area knowing that the purchase paperwork was going to take a little while and even helped them when one got upset. When I left in my new truck with 3 daughters, they all commented on how very nice everyone was and told me stories about how they were treated while waiting for me. More