Kelly Buick GMC

I'm 40 and have bad credit (due to a serious medical I'm 40 and have bad credit (due to a serious medical condition that occured three years ago). My family needed another car, and I was turned down I'm 40 and have bad credit (due to a serious medical condition that occured three years ago). My family needed another car, and I was turned down for auto financing around 20 times over the past year. Even my own employer (merck) who would have taken the money out of my check turned me down!! I was typically sceptical when Emmie Pilz, the Internet Manager, E-mailed me that I would be financed. This has occured several times by other dealers, and when the time came to finance, I would be turned down. I've signed papers on cars that I've never driven away or owned over the past year. THANK YOU Emmie Pilz for all your E-mails & for being different. This dealership was the ONLY one to get me financing - THANK YOU SANDY SMITH. I felt like my Mom was trying to get me financing when I heard Sandy yelling on the phone from the next room - WOW! I only had to put $500 down and the interest rate was even low! I still don't know how Sandy did it, after having been turned down so many times. I've bought several cars over my lifetime, and I (like alot of people) am not a fan of car salesman or the overall car buying process. That being said, I honestly attest, that TERRELL PARKER was THE BEST experience I've ever had. This Man should be the model to ALL car salesman on how it's done. The car we purchased was $600 under the Kelly Blue Book price, and Terrell gave my Wife and I better service than the time we bought our brand new van (from a dealership in Phily) several years ago. THANK YOU Terrell. This is the 1st dealership I will return to when it's time to buy another car. THANK YOU KELLY AUTOMOTIVE GROUP in EMMAUS Pennsylvania!! More

I called Kelly Buick because I was searching in the internet for a good deal on a GMC and got to talk to Bruce and at first I did not like the prices and asked Bruce if the prices goes down to please c internet for a good deal on a GMC and got to talk to Bruce and at first I did not like the prices and asked Bruce if the prices goes down to please call me. And he did many times until got me there and I bought it. He is a great sales person and great customer service and I would hire him on the spot for my business. :) More

John was extremely nice and helped us out on everything we needed to know about the GMC Acadia. He gave us many options between the SL and SLE before we made our final decision. John also listened to our we needed to know about the GMC Acadia. He gave us many options between the SL and SLE before we made our final decision. John also listened to our input pertaining to price and color of the car. His knowledge of the vehicle was also extremely helpful. Altogether an A+. More

Lynn was VERY helpful with us. He did not pressure us as we were looking and answered all the questions we had. There was no feeling of being rushed into a decision and he explained everything thoroughly. we were looking and answered all the questions we had. There was no feeling of being rushed into a decision and he explained everything thoroughly. The finance manager was extremely helpful and friendly and worked to get us the best rate possible. I would definitely recommend this dealer to my friends. Very professional and looking forward to taking my Acadia there for my service needs. More

A MOST PLEASANT BUYING EXPERIENCE. FELT NO PRESSURE EVER. WE WERE TREATED AS IF WE WERE FAMILY. OUR SALESPERSON, JOHN, WAS A GREAT GUY TO DEAL WITH BUT COULD HAVE DONE A LITTLE BETTER ON OUR TRADE-IN $$. GOT WE WERE TREATED AS IF WE WERE FAMILY. OUR SALESPERSON, JOHN, WAS A GREAT GUY TO DEAL WITH BUT COULD HAVE DONE A LITTLE BETTER ON OUR TRADE-IN $$. GOT A REALLY GREAT PRICE THOUGH ON AN '08 ENCLAVE. THIS A VERY PROFESSIONAL AND KNOWLEDGEABLE CREW. I WILL CERTAINLY GIVE THEM ANOTHER SHOT WHEN I'M READY FOR MY NEXT VEHICLE--A GMC SIERRA! More

Very good experience, salesman, general manager and finance manager very professional. I would recommend this dealership and I would go back to purchase my next car or truck. I know others who have bo finance manager very professional. I would recommend this dealership and I would go back to purchase my next car or truck. I know others who have bought cars there and all are satisfied with the sales ans service. More

Having bought five cars from Bruce DuBois at Kelly Buick,and having referred friends, I feel qualified to say it has always been a positive experience. No matter what the problem, financial or mainte Buick,and having referred friends, I feel qualified to say it has always been a positive experience. No matter what the problem, financial or maintenance, the staff has always been understanding, patient, and knowledgable, regardless of how many questions I have or curves I throw them.Knowing that I am dealing with honest, helpful people who are so easy to work with,I would not go anywhere else. More

I have bought two Saturns from Bruce Dubois. He is a great salesman, follows through if you have any concerns, and sings pretty darn good. I would recommend Bruce to anyone looking for a new car, and K great salesman, follows through if you have any concerns, and sings pretty darn good. I would recommend Bruce to anyone looking for a new car, and Kelly Buick is a great place to buy a car. Teir service department has been great too!! More

Bruce DuBois was helping my daughter with the purchase of a new vehicle. During my wait, I looked at several cars in the lot. I recently had minor issues with my vehicle and this seemed like the perfect o a new vehicle. During my wait, I looked at several cars in the lot. I recently had minor issues with my vehicle and this seemed like the perfect opportunity to inquire about a possible change. While observing the professionalism and courteous manner in how Bruce was treating my daughter, this gave me the confidence that I needed to pursue a deal in purchasing a car for myself. Even though I didn't get the car that I wanted initially (negative equity in my trade due to high outstanding balance and accident history), your staff there was very tactful and straight with me concerning the situation, and showed understanding and a genuine desire to work with me. This special attention to the customer was enough proof for me to make this the dealership to handle all of my automotive needs, as well as my family's. Thank you Bruce, and the entire Kelly Buick/GMC team! More

Was very pleased with my visit. They are all very friendly. David introduced us to the manager so we knew who to see if we had any troubles. We bought a car here before when it was Saturn, and we wer friendly. David introduced us to the manager so we knew who to see if we had any troubles. We bought a car here before when it was Saturn, and we were pleased then too. We moved out of the area last year but it was worth the drive to come back. Thanks to the staff at Kelly GMC for being so helpful! Highly recommend this dealership!!! More