Kelly Buick GMC

I just recently purchased my fourth car, 3 Saturns, 1 GMC, from this salesman. I have found him to be an easy person to work with, no pressure and he bends over backward to satisfy. I have always taken GMC, from this salesman. I have found him to be an easy person to work with, no pressure and he bends over backward to satisfy. I have always taken cars to Kelly for service and found it to be very thorough and efficient. Once they caught something important just before the warranty was to have run out, for which I was very grateful. As a woman I have always approached car service a bit hesitantly but I have learned to trust the crew who works in this dealership. More

Kelly is a great dealership. Everyone we worked with kept their focus on what I wanted in a used car. Bruce was on the phone when my husband and I arrived so Eddie took us out & showed some inventory until B their focus on what I wanted in a used car. Bruce was on the phone when my husband and I arrived so Eddie took us out & showed some inventory until Bruce was available to give us his full attention. When we expressed our worry over being unable to find info on the 2008 Aura in Consumer Reports, Bruce pulled out his notebook of Saturn data, including an article listing the 2008 Saturn Aura as a CR Best Buy. It takes a great salesman to have that kind of information immediately at hand. Bruce had the data we needed to confirm that we had made a great choice. Whether we were asking about financing & extending the warranty (Mike helped answer all our questions) or sales & service, everyone was great. You can really see & feel the team spirit at Kelly. When my battery failed after the sale, Bruce himself came out to jump start the car, get me to the dealership & get everything taken care of. He also made sure I pushed the On Star button to get that process going. It's that kind of service during & after the sale that has kept me a Kelly customer since 1996. I wouldn't buy a car anywhere else. More

I met with Keith for the first time about 2 weeks ago. I had a specific car in mind. Keith set up a time that I could keep the car for 24 hours to get a real feel for the car. An idea I would never had thou had a specific car in mind. Keith set up a time that I could keep the car for 24 hours to get a real feel for the car. An idea I would never had thought was possible. He drove the car to my job in Bethlehem!! That car was a bit out of my budget so Keith went to work on finding me a car that fit all of my needs and wants, not only did he meet those needs he exceeded them! He called me and said I have a car you should come and see. I went and took it for a test drive and 3 hours later I drove away in my new certified car!! No hassles. Keith really listened to my needs. He never pushed. I will say that again He NEVER pushed me.The finance manager worked on the finanacing and within a few hours we were out of there. We met a friend for lunch the next day and I gave Keith's name as highly recommended for car sales. I will definetly go back to Keith and Kelly GMC again. More

Kelly Buick is one of the best dealers in the area. Everyone is so friendly and there were no high pressure tactics at all. Dave was very polite and understanding to our needs and our budget. We shoppe Everyone is so friendly and there were no high pressure tactics at all. Dave was very polite and understanding to our needs and our budget. We shopped for a new car, but Dave helped us realize that a certified used better fit our budget and comes with a great warranty. Jim is also very friendly and helpful. I will use Kelly for our vehicle purchases every time. More

Bruce was very helpful to us this our third car we have bought with Kelly he has gone over and beyond being helpful. He was very upfront with us in giving us the information we needed to get into a car we bought with Kelly he has gone over and beyond being helpful. He was very upfront with us in giving us the information we needed to get into a car we can afford. I would recommend him to anybody looking to purchase a car. Kuddos to Kelly Buick/GMC More

I'm 40 and have bad credit (due to a serious medical I'm 40 and have bad credit (due to a serious medical condition that occured three years ago). My family needed another car, and I was turned down I'm 40 and have bad credit (due to a serious medical condition that occured three years ago). My family needed another car, and I was turned down for auto financing around 20 times over the past year. Even my own employer (merck) who would have taken the money out of my check turned me down!! I was typically sceptical when Emmie Pilz, the Internet Manager, E-mailed me that I would be financed. This has occured several times by other dealers, and when the time came to finance, I would be turned down. I've signed papers on cars that I've never driven away or owned over the past year. THANK YOU Emmie Pilz for all your E-mails & for being different. This dealership was the ONLY one to get me financing - THANK YOU SANDY SMITH. I felt like my Mom was trying to get me financing when I heard Sandy yelling on the phone from the next room - WOW! I only had to put $500 down and the interest rate was even low! I still don't know how Sandy did it, after having been turned down so many times. I've bought several cars over my lifetime, and I (like alot of people) am not a fan of car salesman or the overall car buying process. That being said, I honestly attest, that TERRELL PARKER was THE BEST experience I've ever had. This Man should be the model to ALL car salesman on how it's done. The car we purchased was $600 under the Kelly Blue Book price, and Terrell gave my Wife and I better service than the time we bought our brand new van (from a dealership in Phily) several years ago. THANK YOU Terrell. This is the 1st dealership I will return to when it's time to buy another car. THANK YOU KELLY AUTOMOTIVE GROUP in EMMAUS Pennsylvania!! More

I called Kelly Buick because I was searching in the internet for a good deal on a GMC and got to talk to Bruce and at first I did not like the prices and asked Bruce if the prices goes down to please c internet for a good deal on a GMC and got to talk to Bruce and at first I did not like the prices and asked Bruce if the prices goes down to please call me. And he did many times until got me there and I bought it. He is a great sales person and great customer service and I would hire him on the spot for my business. :) More

John was extremely nice and helped us out on everything we needed to know about the GMC Acadia. He gave us many options between the SL and SLE before we made our final decision. John also listened to our we needed to know about the GMC Acadia. He gave us many options between the SL and SLE before we made our final decision. John also listened to our input pertaining to price and color of the car. His knowledge of the vehicle was also extremely helpful. Altogether an A+. More

Lynn was VERY helpful with us. He did not pressure us as we were looking and answered all the questions we had. There was no feeling of being rushed into a decision and he explained everything thoroughly. we were looking and answered all the questions we had. There was no feeling of being rushed into a decision and he explained everything thoroughly. The finance manager was extremely helpful and friendly and worked to get us the best rate possible. I would definitely recommend this dealer to my friends. Very professional and looking forward to taking my Acadia there for my service needs. More

A MOST PLEASANT BUYING EXPERIENCE. FELT NO PRESSURE EVER. WE WERE TREATED AS IF WE WERE FAMILY. OUR SALESPERSON, JOHN, WAS A GREAT GUY TO DEAL WITH BUT COULD HAVE DONE A LITTLE BETTER ON OUR TRADE-IN $$. GOT WE WERE TREATED AS IF WE WERE FAMILY. OUR SALESPERSON, JOHN, WAS A GREAT GUY TO DEAL WITH BUT COULD HAVE DONE A LITTLE BETTER ON OUR TRADE-IN $$. GOT A REALLY GREAT PRICE THOUGH ON AN '08 ENCLAVE. THIS A VERY PROFESSIONAL AND KNOWLEDGEABLE CREW. I WILL CERTAINLY GIVE THEM ANOTHER SHOT WHEN I'M READY FOR MY NEXT VEHICLE--A GMC SIERRA! More