
Kelly Buick GMC
Emmaus, PA
Filter Reviews by Keyword
By Type
Showing 1,717 reviews
Nikki works hard for the customers needs. Thorough and personable. She followed through as promised and was available at all times. Highly recommend her. Would refer friends. personable. She followed through as promised and was available at all times. Highly recommend her. Would refer friends. More
Very nice dealership. Very good service. Worked with salesman Anthony, very personable and friendly. Both my fiance and I were very pleased the the process. salesman Anthony, very personable and friendly. Both my fiance and I were very pleased the the process. More

OUTSTANDING Sale by a non-typical "car salesman" So, we've all been there when purchasing a vehicle. The "car salesman" and all the negative connotations and emotions that stir up when one comes out So, we've all been there when purchasing a vehicle. The "car salesman" and all the negative connotations and emotions that stir up when one comes out when we just "want to look". Well - I have to say - this was the BEST experience I have ever run across. The car salesman pounced as soon as I got out of my vehicle - BUT to my surprise, Mike Yerger actually made me feel like he was trying to help me find the vehicle that was best for me. He listened intently to what I wanted, and he steered me in the direction of exactly the truck I was looking for. Sure, it was a used truck - a 2000 Chevy Silverado 1500 - but with low miles and looked like it had been garage kept all those years. I LOVE this truck and I love that Mike was a great guy that didn't pressure me AT ALL. I won't ever go to another dealership for any future vehicle purchases! Side note - Their service team was amazing also - and Carlos really helped me out! Thanks to Kelly Buick GMC for a GREAT vehicle buying experience! More
We were super impressed with the service we received from Nikki. She was very kind, and kept the whole process relaxing. Thanks Nikki!! We give you a 10 🌟 rating. Dean, Rebecca & Lauryn Nolt. Nikki. She was very kind, and kept the whole process relaxing. Thanks Nikki!! We give you a 10 🌟 rating. Dean, Rebecca & Lauryn Nolt. More
outstanding service from Sales to Finance. This was a great experience. The Sales Associate Nikki was everything you would hope for out of someone you are counting on to help you fully understa This was a great experience. The Sales Associate Nikki was everything you would hope for out of someone you are counting on to help you fully understand your new vehicle. Nikki was very knowledgable with the features that were available in. the Sierra and took time to pay attention to detail and the needs of our purchase. I would strongly recommend everyone seeing a new car to reach out to Nikki as I plan to in the future. Nick was very supporting in the finance side of the house. He took time to help us fully understand the options made available to us as we purchased and want to keep the integrity of our new truck and make sure it has protection in the event an unfortunate accident could take place. Nick took time to go over all the documents we signed making us feel not rushed or overwhelmed. Thank you both for the great service. More
I am very pleased with the service I received at Kelly Auto With the help of Anthony J., I went home with a wonderful used car. He went to great lengths to make sure I had what I needed at an affordable price. With the help of Anthony J., I went home with a wonderful used car. He went to great lengths to make sure I had what I needed at an affordable price. I am very pleased with the treatment I received. More

Kelly Buick has a great group of dedicated staff members who work TOGETHER to make buying, leasing or maintaining cars a pleasant experience. I have dealt with them for most of my life and will continue the who work TOGETHER to make buying, leasing or maintaining cars a pleasant experience. I have dealt with them for most of my life and will continue the rest. More
Good and knowledgeable sales team. Reviewed options and features along with test drive and answered all of our questions and explained things well. Will be back again. features along with test drive and answered all of our questions and explained things well. Will be back again. More
Great Experience Anthony is an excellent sales representative. There was no sales pressure, allowed me to inspect the used VW Jetta I was considering thoroughly. The c Anthony is an excellent sales representative. There was no sales pressure, allowed me to inspect the used VW Jetta I was considering thoroughly. The car was purchased for a fair price and happy with the overall experience. More

Very happy with Kelly. We thought that it was a good experience and we are enjoying our new Buick. Nikki and Nick were very helpful and answered all of our questions. Tom We thought that it was a good experience and we are enjoying our new Buick. Nikki and Nick were very helpful and answered all of our questions. Tom and I were not planning on leasing a new vehicle that day but we are very happy with the outcome. Nancy Kern More