Back

Kelly Buick GMC

Emmaus, PA

4.6
1,717 Reviews

585 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 1,717 reviews

January 22, 2020

Nikki works hard for the customers needs. Thorough and personable. She followed through as promised and was available at all times. Highly recommend her. Would refer friends. More

by Chippy
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Nikki Hall
Jan 27, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 18, 2020

Very nice dealership. Very good service. Worked with salesman Anthony, very personable and friendly. Both my fiance and I were very pleased the the process. More

by Kmyers6294
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jan 20, 2020 -

Kelly Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 17, 2020

OUTSTANDING Sale by a non-typical "car salesman" So, we've all been there when purchasing a vehicle. The "car salesman" and all the negative connotations and emotions that stir up when one comes out More

by barnestr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yerger
Jan 17, 2020 -

Kelly Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 16, 2020

We were super impressed with the service we received from Nikki. She was very kind, and kept the whole process relaxing. Thanks Nikki!! We give you a 10 🌟 rating. Dean, Rebecca & Lauryn Nolt. More

by becksue32
Recommend Dealer
Yes
Employees Worked With
Brian Kates, Nikki Hall
Jan 16, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 15, 2020

outstanding service from Sales to Finance. This was a great experience. The Sales Associate Nikki was everything you would hope for out of someone you are counting on to help you fully understa More

by steve.rovinski89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Nikki Hall
Jan 16, 2020 -

Kelly Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 14, 2020

I am very pleased with the service I received at Kelly Auto With the help of Anthony J., I went home with a wonderful used car. He went to great lengths to make sure I had what I needed at an affordable price. More

by Gertrude22150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in finance, Anthony Jayetileke
Jan 15, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Anthony assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 14, 2020

Kelly Buick has a great group of dedicated staff members who work TOGETHER to make buying, leasing or maintaining cars a pleasant experience. I have dealt with them for most of my life and will continue the More

by samharris1829
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Mike Yerger
Jan 15, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us, Sam. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 12, 2020

Good and knowledgeable sales team. Reviewed options and features along with test drive and answered all of our questions and explained things well. Will be back again. More

by dbosket
Recommend Dealer
Yes
Employees Worked With
Greg Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kelly, Brandon Woodson, Nick Paxos
Jan 13, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 11, 2020

Great Experience Anthony is an excellent sales representative. There was no sales pressure, allowed me to inspect the used VW Jetta I was considering thoroughly. The c More

by Jetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jan 13, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Anthony assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Russ Carter, General Sales Manager, Kelly Buick GMC

January 11, 2020

Very happy with Kelly. We thought that it was a good experience and we are enjoying our new Buick. Nikki and Nick were very helpful and answered all of our questions. Tom More

by nlkern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Peter Freedman, Nikki Hall, Crystal Wagner
Jan 13, 2020 -

Kelly Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

...
16
...