
Kelly Buick GMC
Emmaus, PA
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Very low pressure dealership, they put my mind at ease by listening to my needs and finding the right car for me and my budget. Dave Bucey is the type of salesman that people stick with for a long time. He listening to my needs and finding the right car for me and my budget. Dave Bucey is the type of salesman that people stick with for a long time. He is polite, knowledgable, and takes his time to ensure customer satisfaction. Brian is the sales manager and also made sure the car fit my budget. I couldnt imagine buying a car anywhere else! More
We've purchased a number of cars using Bruce Dubois as our agent. Bruce is not only profession but works with the buyer to get the best car they can afford. Whether it's a new car or a used car, whether our agent. Bruce is not only profession but works with the buyer to get the best car they can afford. Whether it's a new car or a used car, whether the price is $40,000 or $10,000 the same effort is made on behalf of the buyer. He's pleasant, patient and a listens to what the buyer has to say. Thank you Bruce for a wonderful experience. More
Bruce Dubois was great! He doesnt leave you hanging. If he says hes going to do something, he does it. No empty promises with him. He follows up (like no other) on what he promised and follows through on h he says hes going to do something, he does it. No empty promises with him. He follows up (like no other) on what he promised and follows through on his deal. I would recommend Kelly Buick GMC, more specifically, Bruce Dubois. This guy has his job down and you can tell hes a pro at satifying his customers with great customer service. I am thouroughly satisfied with the experience of buying my car from him and when its time to buy another car, I hope hes still in the business because he will have me as a customer. A+++++ More
Working with Oscar was a real pleasure. He was very professional and friendly. I bought a great vehicle and have no worries or regrets. Everyone at the dealership was extremely friendly. My first g professional and friendly. I bought a great vehicle and have no worries or regrets. Everyone at the dealership was extremely friendly. My first great car buying experience! More
Buying my car from Kelly was one of the best experience's I've had. The general manager and salesperson i dealt with where professional,friendly and courteous. I would highly recommend them to all my friends I've had. The general manager and salesperson i dealt with where professional,friendly and courteous. I would highly recommend them to all my friends and co-workers. More
I have rated this dealership with a 5 rating very simply for the total experience delivered. I have been working with one of it's employees for over 5 years now and purchased 4 vehicles for Bruce Dubois and for the total experience delivered. I have been working with one of it's employees for over 5 years now and purchased 4 vehicles for Bruce Dubois and this dealership specifically. I have always been treated as if I were a customer for life. Friendly interactions from all employees, a great selection of new and used vehicles to choose from and an outstanding service department that always takes the time to ensure that I understand what is needed to have my vehicle back on the road safely and in a timely fashion. Let me tell you the real reason that I have continued to return to Kelly Buick and TRuck...very simply, Bruce Dubois! He has over the past 5 years been the most professional sales person I have ever dealt with... with incredible follow-up skills and an outstanding ability to refine the options available and then suggest solutions to my needs like no other automobile sales professional. I manage a group of 15 sales people in a different industry and if I could have 15 sales xxxxxxlike Bruce I would consider myself very blessed. I will continue to purchase vehicles from Bruce and will recommend his services to my family, friends and acquantances. Extremely well done Bruce Dubois, and well done to Kelly BUick and Truck for keeping Bruce as a member of your team, you really should ensure that he never goes to a competitor! More
Mr DuBois was professional, helpful, friendly. He was easy to talk to, gave all the information needed to make a decision. Great customer service. Would certainly return to dealership in future. easy to talk to, gave all the information needed to make a decision. Great customer service. Would certainly return to dealership in future. More
As a female purchaser of vehicles I want a sales person who sincerely listens to me and that person is Bruce DuBois. It is my opinion that so many male auto sales persons expect that a woman does not know who sincerely listens to me and that person is Bruce DuBois. It is my opinion that so many male auto sales persons expect that a woman does not know anything about purchasing a vehicle. In today’s time with car knowledge and pricing so readily available through the internet women can now be educated about their vehicle purchase and truly appreciate a sales individual who can equally support the dealership and the consumer in arriving at a mutually acceptable transaction. To me that individual is Bruce DuBois. Thank you to Kelly Buick/GMC for employing Bruce DuBois! More
I have purchased multiple cars from Bruce and Kelly Buick GMC and I have always had a pleasurable experience. Bruce has always been extremely helpful with helping me when I need a new car. He is very profe GMC and I have always had a pleasurable experience. Bruce has always been extremely helpful with helping me when I need a new car. He is very professional and is very knowledgeable about the vehicles he sells. Bruce stays in contact with me even after the sale which is why I continue to see him when I need another vehicle. More
My husband and I would recommend this dealership based on the wonderful sales experience we had with Bruce Dubois. Bruce was friendly, knowledgeable and accommodating. My husband purchased this vehicle as a the wonderful sales experience we had with Bruce Dubois. Bruce was friendly, knowledgeable and accommodating. My husband purchased this vehicle as a gift for me and I understand Bruce came into the dealership on his day off (which happened to be Christmas Eve day) to complete the deal. The interaction we had with the other employees at Kelly GMC was pleasant but we feel Bruce went above and beyond the normal expectations. As a employee for a local bank, I understand the requirements of a sales person and how important good customer service needs to be. It is important for a company to have a good reputation and I believe that is accomplished by the employees that work for the company. Bruce is an excellent example of that and I would certainly refer family and friends to him. More