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Kelly Buick GMC
Emmaus, PA
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I have add my Saturn in for service and found their staff extremely pleasant and courteous. My car is serviced in a timely fashion and the wait is made more pleasant by the new waiting area/showroom. extremely pleasant and courteous. My car is serviced in a timely fashion and the wait is made more pleasant by the new waiting area/showroom. More
Anthony could not have been nicer or more professional in helping us select a car that suited our needs. He and Mike, the finance manager, worked hard to give us what we felt was a good deal on a really nice helping us select a car that suited our needs. He and Mike, the finance manager, worked hard to give us what we felt was a good deal on a really nice LaCrosse. The closing/lease arrangement was handled efficiently while the car was being detailed. The dealership and showroom are very clean and the staff courteous and respectful. We will definitely recommend Kelly to our friends and family. More
Bruce is extremely personable and friendly. He was a pleasure to deal with in what is usually a stressful situation. Would buy from Bruce again!!! pleasure to deal with in what is usually a stressful situation. Would buy from Bruce again!!! More
My husband and I purchashed a 2012 GMC terrain from Kelly Buick on August 6,2012 from Anthony Jayetileke. Anthony was a very pleasant salesmen. Nothing was to much trouble. We test drove several cars and SU Buick on August 6,2012 from Anthony Jayetileke. Anthony was a very pleasant salesmen. Nothing was to much trouble. We test drove several cars and SUV's until we knew what we wanted. Thanks for making this as easy as possible. Will buy there again. Tim and Donna Bilheimer More
We went to see Bruce to trade in our car which we did not want to repair. He assessed our needs, budget & any concerns and helped us find a vehicle that was good for us. He is knowledgable, friendly and prof want to repair. He assessed our needs, budget & any concerns and helped us find a vehicle that was good for us. He is knowledgable, friendly and professional. We met Bruce a year ago when shopping for our van and would surely see him again for future purchases. He is an asset to the company. More
Kelly Buick and Anthony were great to deal with. I came into the dealership with a good idea of my budget and the features I needed on the a Buick LaCrosse. Anthony worked with me to find the right car at into the dealership with a good idea of my budget and the features I needed on the a Buick LaCrosse. Anthony worked with me to find the right car at a very fair price. Within a week we had come to an agreeable deal financially, and he found the exact car that I wanted at another dealership and had it for me within a day of doing the paperwork. I will definitely go back to Kelly for my next car and will recommend Anthony to others. My experience with Kelly Buick was very enjoyable. More
I had one of the best experiences with Kelly Buick GMC, especially Ed Roth. I did not feel pressure and Ed listened to my wants and needs. He was professional, but at the same time, very personable - shari especially Ed Roth. I did not feel pressure and Ed listened to my wants and needs. He was professional, but at the same time, very personable - sharing personal stories with me. Ed knew the vehicle, inside and out and was able to answer every question that I had. I highly recommend Kelly for their Risk-Free used cars, and Ed Roth, in particular. Although, I don't see myself buying another car, anytime soon... Kelly has made a customer, for life. More
I am pleased to say that I have had a relationship with Bruce Dubois for over 10 years now and keep coming back for my vehicles as well as my children's needs now. I am confident in his and this dealership Bruce Dubois for over 10 years now and keep coming back for my vehicles as well as my children's needs now. I am confident in his and this dealership's abilities and values to refer friends and family. Bruce will always do his very best deal for you with integrity and with your best interest in mind. More
I went to Kelly and had a very good experience buying a used GMC Terrain. Mike Holmwood was very helpful, and I never felt like i was pushed into anything. The whole time he just really seemed like he want used GMC Terrain. Mike Holmwood was very helpful, and I never felt like i was pushed into anything. The whole time he just really seemed like he wanted to help me. I didn't feel like i was sold anything...i felt like i bought something. That's the best way I can put it. I think also they have an overall good operation going on over there, and the free car washes are sweet too ;) Everyone seemed very helpful and friendly and if i was standing around they asked if I needed anything. I'm sure the other guys are good too but i can only vouch for Mike, so if he's available I highly recommend him if you want to have a breeze of a car buying experience. More
Buying a vehicle is certainly not on the top of my list for fun. However, Mike worked with me and it was a better experience than I have had at other dealerships. I research everything before I go to the for fun. However, Mike worked with me and it was a better experience than I have had at other dealerships. I research everything before I go to the dealership and Mike listened to the concerns I had with the purchase of the new GMC Sierra. After much discussion, we did reach an agreement for the purchase of the vehicle. I needed a vehicle immediately because our vehicle just quit, Mike allowed me to take the truck so my husband could see it, and drive it. The dealership also worked with us concerning the closing of the deal. I have a "4" for overall experience just because I do not enjoy the purchasing of vehicles, not because of the dealership or Mike, and the Price on all vehicles these days are just way out of control, so therefore, rating was also a "4". The things which count the most in my book is Customer Service, Friendliness and Quality of work. Mike did his absolute best to get us what he was allowed. I would go back there to purchase another vehicle, however, not to soon, because like I said, Vehicle purchases are just not my thing. I hate the negotiating process. But thanks to all!!! More