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Kelly Buick GMC

Emmaus, PA

4.7
1,721 Reviews
As the premier Emmaus GMC Buick and Easton GMC Buick dealer, Kelly Buick GMC would like to welcome you! Whether you’re researching new Buick's, GMC's, used cars, are ready to buy, or are looking for a reliable service and parts department, our Emmaus Buick GMC dealership has you covered! Kelly Buick GMC has an outstanding reputation because we put the customer first. Visit our Franconia GMC and Franconia Buick dealership and test-drive the new GMC Terrain Crossover SUV or the professional grade Sierra. Kelly Buick GMC is also your Buick dealer from Easton to Bethlehem, PA, come in and see the award-winning LaCrosse sedan or Enclave crossover. You should know that Kelly Buick GMC has a vehicle to meet your transportation needs. As a used car Bethlehem GMC dealer, Kelly Buick GMC is proud to offer you a wide selection of used cars, used trucks, and used SUVs that are like new. Our dealership also has a great selection of quality used Bethlehem Buicks and GMCs. Don’t hesitate to contact us regarding affordable financing options on any new or used car, truck, and SUV in Emmaus. When searching for a service department in the Allentown area you can trust your Buick or GMC with, come to the GM Goodwrench trained and certified technicians at Kelly Buick GMC. Our Allentown GMC and Allentown Buick dealership’s parts department supplies quality OEM parts and our service and parts departments are up-front and personable. For all of your Buick GMC needs visit Kelly Buick GMC at 585 State Road Emmaus PA, 18049.
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585 State Avenue

Emmaus, PA

18049

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Showing 1,721 reviews

November 07, 2012

My husband and I were out on a Saturday looking for a uesd car, and drove past Kelly and desided to look there. After looking a a few cars, we were approached by salesman Zack Nebbaki. He couldn't have b More

by Denise Thomas
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Zack Nebbaki
November 03, 2012

I had gone to them for a different vehicle. They decided to give me a vehicle with an inspection that was due and they gave me 4 bad tires and i needed to get my oil changed. This is a great dealership if y More

by Schmoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Paxos
Nov 16, 2012 -

Kelly Buick GMC responded

Dear sir, We're very sorry that you were unsatisfied with your vehicle. It is extremely important to us that every customer who comes to us is happy with their Kelly experience. As you said, we offered to sell you tires at our cost, and you purchased an "as-is" car (a Grand Cherokee), having been told that the car was "as-is" before purchasing it. We only became aware of the tire issue days later, when you informed us about it. Again, we're very sorry that you were not satisfied with our efforts to resolve the situation, and we hope you'll come to us again in the future. In the meantime, if you want to speak about the situation further, you are always welcome to email the General Manager at Kelly Buick GMC, Jim Barndt, at jbarndt@kellycar.com.

October 28, 2012

I have gone into kelly GMC Buick on several occssions and each have dealt with Eric. He has always been couteous and friendly and always upfront about service recommendations and repairs. He is one of the fe More

by johnhms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
October 27, 2012

My husband and I were looking for a new car and we were looking at Mercedes and Caddilac. My husband talked me into looking at a Lacrosse , Buick. I didnt even want to consider a Buick , but I said ok. I More

by gemstoneyvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Paxos
October 27, 2012

LeeAnn was very helpful and courteous. She contacted me, informed me what needed to be done, and arranged shuttle service for me to get to work. This was my first experience (on the service side), but it wa More

by rminchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 26, 2012

Eric is such a wonderful service advisor. He kept me up to date on my vehicle's status, and explained in detail what was wrong with my car. He was prompt and courteous and friendly. I am very happy with th More

by smmoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
October 26, 2012

I was very pleased with the Servie department at Kelly Buick GMC. When I scheduled the appointment with LeeAnn she was very nice and accomadating. She went over my service history and made some reccomenda More

by andy0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
October 25, 2012

I took my daughters 1999 Saturn SL2 in for service. The car had a transmission issue that nobody could solve. Their vast knowledge of saturns had my daughters car back on the road and a price that didn't b More

by todd.shollenberger.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 25, 2012

Was very impressed by the professionalism that my problem was handled with. I will definately return to this dealership,and was very comfortable there. Thank you. More

by anngurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 13, 2012

My husband and I recently took our Buick LaCross to Kelly Buick for service. While waiting for the vehicle we decided to look at cars in the showroom. We had no intentions of buying a new car. Here we met N More

by Reimert7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barndt, Nick Paxos
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