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Kelly Buick GMC
Emmaus, PA
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I have gone into kelly GMC Buick on several occssions and each have dealt with Eric. He has always been couteous and friendly and always upfront about service recommendations and repairs. He is one of the fe each have dealt with Eric. He has always been couteous and friendly and always upfront about service recommendations and repairs. He is one of the few people who will take the time and walk me back into the service department to show me whats wrong and allow me to speak with technician working on the car, nothing like show n tell. Thank you guys for your honesty and courtesy. More
LeeAnn was very helpful and courteous. She contacted me, informed me what needed to be done, and arranged shuttle service for me to get to work. This was my first experience (on the service side), but it wa informed me what needed to be done, and arranged shuttle service for me to get to work. This was my first experience (on the service side), but it was a very positive experience. -Ralph More
My husband and I were looking for a new car and we were looking at Mercedes and Caddilac. My husband talked me into looking at a Lacrosse , Buick. I didnt even want to consider a Buick , but I said ok. I looking at Mercedes and Caddilac. My husband talked me into looking at a Lacrosse , Buick. I didnt even want to consider a Buick , but I said ok. I meet Nick Paxos and he was a very friendly salesman. He tried doing everything to get us to purchase , but I still wasn't sure Since I wanted a Mercedes. I kept driving the different cars to see which one I liked better. The buick was much more comfortable and had many gagets, which I really love.My husband and I told Nick we needed a couple of days to think about it and he was not pushy and said he understood. I called Nick and told him we wanted to see the car again and then I decided to buy the car from Nick. He maid sure I got the best deal, gave me a full tank of gas,changed my oil and put air in my tires. The car had scratches that were still showing up after they tried to cover them. Nick talked to the body shop manager and said they would paint them for me and give me a loaner car. I just picked up my car 24 hrs and it looks great. I will defin. recommend Nick and Kelly Buick to everyone I know. Thank you Nick for all your help and I know I wasn't easy to make happy,but I am happy. Yvonne Keiper More
Eric is such a wonderful service advisor. He kept me up to date on my vehicle's status, and explained in detail what was wrong with my car. He was prompt and courteous and friendly. I am very happy with th to date on my vehicle's status, and explained in detail what was wrong with my car. He was prompt and courteous and friendly. I am very happy with the service I received and will be returning. More
I took my daughters 1999 Saturn SL2 in for service. The car had a transmission issue that nobody could solve. Their vast knowledge of saturns had my daughters car back on the road and a price that didn't b car had a transmission issue that nobody could solve. Their vast knowledge of saturns had my daughters car back on the road and a price that didn't break the bank. More
I was very pleased with the Servie department at Kelly Buick GMC. When I scheduled the appointment with LeeAnn she was very nice and accomadating. She went over my service history and made some reccomenda Buick GMC. When I scheduled the appointment with LeeAnn she was very nice and accomadating. She went over my service history and made some reccomendations. She even offered me a shuttle to and from work. I was greated by Connie and Eric upon my visit. They were both friendly and easily answered my questions. Eric called me prompty when my vehicle was finnished and I was shuttled back to the dealership. My visit was wrapped up and I was set to go. It was nice going to a dealership that was so accomadating. I will return for future visits. More
My husband and I recently took our Buick LaCross to Kelly Buick for service. While waiting for the vehicle we decided to look at cars in the showroom. We had no intentions of buying a new car. Here we met N Buick for service. While waiting for the vehicle we decided to look at cars in the showroom. We had no intentions of buying a new car. Here we met Nick Paxos who showed us these models and asked if we would like to drive one, which we did. He was very helpful and thorough in describing each vehicle. Speaking with Nick and Jim we were given information and advantages for leasing a car, which we had never done before. We were satisfied with their information and decided to go this was. Nick was very friendly, helpful, and concerned that we might choose the right car. He also helped to set up On Star, Radio, and phone. He also listened to all our concens and followed through with what we asked or needed. We were very satisfied with all the help and concern from all involved with this leasing. Franklin & Nancy Reimert More
Mike Holmwood AND Mike Sorathia were instramental in putting together a very good deal for everyone involved! This was my 3rd purchase from Kelly Buick with 3 other purchases from Kelly Ford. I can't st putting together a very good deal for everyone involved! This was my 3rd purchase from Kelly Buick with 3 other purchases from Kelly Ford. I can't stay away! THANKS guys!!! Jeff Yeakel More
we have been dealing with Kelly for a good number of years,also with Bruce. he is the nicest salesman you could ever find ,exceedingly helpful.their service department is A1. years,also with Bruce. he is the nicest salesman you could ever find ,exceedingly helpful.their service department is A1. More