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Kelly Buick GMC
Emmaus, PA
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I was in for an oil change on my Yukon, and explained to our salesman Mike Holmwood how disappointed we are in our new Terrain gas mileage. He stated that he would make Service Manager aware of it, that it our salesman Mike Holmwood how disappointed we are in our new Terrain gas mileage. He stated that he would make Service Manager aware of it, that it could just be a computer adjustment on the car to get gas mileage where it is rated to be, that they have seen that before on Terrain's. I plan to make an appointment in near future to have this checked. Earlier this year Mike and the Service Manager were very helpful in getting work done on my 2009 Yukon (torque converter replaced) to get it working as it should after the transmission was having some problems. More
My experience at Kelly was great. Anthony was a great salesman and the dealership was generous with us on many counts. I felt however I could have been given a better price on the car. It is beautiful an salesman and the dealership was generous with us on many counts. I felt however I could have been given a better price on the car. It is beautiful and in great shape, but four years old in a month from purchase and there was no budging on the price. More
Terrell Parker is a top sales person. He was polite, honest, and helpful. We were very impressed with this young man and love our new Yukon Denali. We would return to this dealer again. honest, and helpful. We were very impressed with this young man and love our new Yukon Denali. We would return to this dealer again. More
My husband and I were looking to trade in our 2012 Nissan Maxima, even though it only had 5000 miles. My husband wasn't happy with the ride. Said it gave him back pain.We looked at other cars and suv's. Howe Maxima, even though it only had 5000 miles. My husband wasn't happy with the ride. Said it gave him back pain.We looked at other cars and suv's. However when he saw the 2012 Buick Lacrosse we were both very happy. The interior and exterior are very classy plus it has a very comfortable ride. We were very happy with Michaeland Greg they made the process very easy, even at this time of year 4 days till Christmas. Thanks to all.. Ho HO HO! Sincerly, Mrs G (Galgon) More
the dealership was easy to get to. we found it to be clean and all the reps were very accomodating and friendly. micheal and nick were partically helpful in chosing the car best suited to our needs. w clean and all the reps were very accomodating and friendly. micheal and nick were partically helpful in chosing the car best suited to our needs. we were very happy with the service. More
Both mike and Terrell worked very hard to meet our terms for the purchase of our new Acadia. We appreciate the time they spent with us and their commitment to meeting our needs. Both men were courteous, for the purchase of our new Acadia. We appreciate the time they spent with us and their commitment to meeting our needs. Both men were courteous, informative, and easy to deal with. GMC is fortunate to have these two men as representatives of their brand. More
We went to the dealership and were immediatelt greeted warmly. We said what we were looking for and were taken to the trucks. Mike suggested a 2012 if we were interested and we took it for a test drive an warmly. We said what we were looking for and were taken to the trucks. Mike suggested a 2012 if we were interested and we took it for a test drive and they came within our price range and we drove the Sierra truck home 1.5 hours later. VERY SATISFIED WITH FRIENDLY SERVICE AT THIS DEALERSHIP. WILL RETURN. Returned for something I forgot in my trade in and was greeted by someone I didn't deal with by a smile and question: Are you ready for another truck? I laughed along with him and replied: Not yet! We all had a good laugh. GREAT FRIENDLY DEALERSHIP JAMES R BOYER More
I am very satisfied with this dealership and their employees. From the moment I walked into the dealersip I was treated with hospitality and respect. I was greeted in a friendly manner, offered assis employees. From the moment I walked into the dealersip I was treated with hospitality and respect. I was greeted in a friendly manner, offered assistance and even offered refreshments while I waited. They never " pushed" . My first visit to the dealership was just to get some information on the type of vehicle I was interested in and the approx. price including monthly payments. Even though I was not purchasing at that time I was still treated as a valuable customer. Mike Holmwood was the sales associate I was dealing with. He ws very informative and helpful. Because of my experience this firt visit I returned a few months later and bought the car I was interested in with Michaels assistance. After purchasing my brand new GMC Terrain, Terrell Parker went over the vehicle explaining all the features and even helped me set up blue tooth. He was polite, knowledgeable , and so very friendly. All the employees as I observed were all very friendly , professional and helpful. I would recommend this dealersip to anyone. More
Thanks to Bruce DuBois for making the purchase of our Terrain very enjoyable. The whole Kelly Dealership experience was 5 star. I would definelty consider Kelly GMC again in the future. Terrain very enjoyable. The whole Kelly Dealership experience was 5 star. I would definelty consider Kelly GMC again in the future. More
Mike did a good job taking care of us. We were not planning on buying but were just investigating possible new vehicles specifications. We ended up buying right away and felt well taken care of. planning on buying but were just investigating possible new vehicles specifications. We ended up buying right away and felt well taken care of. More