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Kelly Buick GMC
Emmaus, PA
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It was a pleasure dealing with Mike and Nick. I will It was a pleasure dealing with Mike and Nick. I will recommend Kelly GMC to my friends. Hope the service department is as good as the sales depa It was a pleasure dealing with Mike and Nick. I will recommend Kelly GMC to my friends. Hope the service department is as good as the sales department. More
OUTSTANDING! is the best way I know how to describe the Customer Service, The Friendliness, The Work, Prices everything. I have been coming to Kelly for the past 8 years and recomend them highly to all fri Customer Service, The Friendliness, The Work, Prices everything. I have been coming to Kelly for the past 8 years and recomend them highly to all friends and family. Prices are very good also. Hats off to a group of people from the service department to the showroom. Just a wonderful dealership thats makes you feel real comfortable from the moment you walk in.Keep up the great work! More
less than a year ago I purchased a 2012 Hyundia Sonata Hybrid - great car for drives of less than a couple of hundred miles but when your driving more than 3 - 400+ miles my back and shoulder would be a m Hybrid - great car for drives of less than a couple of hundred miles but when your driving more than 3 - 400+ miles my back and shoulder would be a major problem. Nick Paxos called me on the same day I visited with the doctor who felt I needed surgery. I wanted to try the 2013 Buick and was more than interested to drive the car. He put me into the Lacross and the comfort was 100% improvement over the Hyundia. His sales call could not have been more timely. He was knowledgeble and while he was talking to his manager I found Michael Holmwood who sold me a new Ford Tarus fr Kelly a few yrs earlier. He took the time to let me know that he supported my decision to lease the 2013 Buick. Mike made me feel comfortable and stayed with me until Nick came back and both men let me know that if I ever needed anything or wanted any questions answered either one whould be available to help me. It felt like "old home week" for me and made my decision so much easier. I now drive a new 2013 Buick thanks to Nick and Mike. More important after a month of exercise on my neck and shoulder the doctors felt that I can get back to near normal and the back support on the new car will be a big + - I drive to SC and back twice a yr and now I feel I'll be much more relaxed. More
Very good experience! No hassle, no nonsense. Both Greg and Michael were great to deal with. They always kept me in the loop in vry step of the deal. and Michael were great to deal with. They always kept me in the loop in vry step of the deal. More
I was in for an oil change on my Yukon, and explained to our salesman Mike Holmwood how disappointed we are in our new Terrain gas mileage. He stated that he would make Service Manager aware of it, that it our salesman Mike Holmwood how disappointed we are in our new Terrain gas mileage. He stated that he would make Service Manager aware of it, that it could just be a computer adjustment on the car to get gas mileage where it is rated to be, that they have seen that before on Terrain's. I plan to make an appointment in near future to have this checked. Earlier this year Mike and the Service Manager were very helpful in getting work done on my 2009 Yukon (torque converter replaced) to get it working as it should after the transmission was having some problems. More
My experience at Kelly was great. Anthony was a great salesman and the dealership was generous with us on many counts. I felt however I could have been given a better price on the car. It is beautiful an salesman and the dealership was generous with us on many counts. I felt however I could have been given a better price on the car. It is beautiful and in great shape, but four years old in a month from purchase and there was no budging on the price. More
Terrell Parker is a top sales person. He was polite, honest, and helpful. We were very impressed with this young man and love our new Yukon Denali. We would return to this dealer again. honest, and helpful. We were very impressed with this young man and love our new Yukon Denali. We would return to this dealer again. More
My husband and I were looking to trade in our 2012 Nissan Maxima, even though it only had 5000 miles. My husband wasn't happy with the ride. Said it gave him back pain.We looked at other cars and suv's. Howe Maxima, even though it only had 5000 miles. My husband wasn't happy with the ride. Said it gave him back pain.We looked at other cars and suv's. However when he saw the 2012 Buick Lacrosse we were both very happy. The interior and exterior are very classy plus it has a very comfortable ride. We were very happy with Michaeland Greg they made the process very easy, even at this time of year 4 days till Christmas. Thanks to all.. Ho HO HO! Sincerly, Mrs G (Galgon) More
the dealership was easy to get to. we found it to be clean and all the reps were very accomodating and friendly. micheal and nick were partically helpful in chosing the car best suited to our needs. w clean and all the reps were very accomodating and friendly. micheal and nick were partically helpful in chosing the car best suited to our needs. we were very happy with the service. More