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Kelly Buick GMC
Emmaus, PA
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I had a very pleasant buying experience at this dealership. The staff were very friendly and couorteous during the entire process. Bruce took extra care to help me with packing up the contents of t dealership. The staff were very friendly and couorteous during the entire process. Bruce took extra care to help me with packing up the contents of the car I traded and setting up the new car including synching the blue tooth capability. I am one of those "technologically challenged" so I much appreciated his navigating my way through the many computer capabilities of my new LaCrosse. The finance department was super in helping me with my trade and working with my requirements under circumstances that were not ideal. This was my first venture in buying a car as a single person so it was a bit nerve wracking but everyone made me feel comfortable. More
I went in to the dealership and immediately was greeted by Nick Paxos, he made me feel welcomed by giving me a tour around the dealership. The dealership and the service department was very clean. Nick t by Nick Paxos, he made me feel welcomed by giving me a tour around the dealership. The dealership and the service department was very clean. Nick took his time so I can find the right car and worked with Mike in the finance department to get me approved. They were great, with the help of both I left the dealership with a car I LOVE at a price I could afford. I would recommend the dealership and Nick to my family and friends. Great Job!!! More
I came in looking for a used pick up truck. Mine got totaled. I did not think I could get financing because my credit was a little iffy . I met Nick Paxos, and he was very nice, and set my mind at ease. totaled. I did not think I could get financing because my credit was a little iffy . I met Nick Paxos, and he was very nice, and set my mind at ease. He gave me a tour showed me all the used pick-ups. He helped me get a newer pick-up that would help fix my credit. I am very happy that I went there and met Nick, he got me an awesome new pick-up. I am gonna tell my friends & family that if you need a new car or truck Nick is the man to talk to. Thank you Nice you were awesome. More
We did a fair amout of research on our on Buick before we bought. We had herd of Kelly but had nerver purchased a car here before, We stoppen in and Met Nick. Let me just say WOW what a professional he gave bought. We had herd of Kelly but had nerver purchased a car here before, We stoppen in and Met Nick. Let me just say WOW what a professional he gave an indepth demonstration on the car and took us throough a great processs and got us the price we wanted with no hassell. i would reccommend Kelly and Nick to my family and friends anytime. Satisfied Customer More
As soon as we meet Nick Paxos he made us feel right at home and part of the Kelly family. He listened to our wants and needs for a vehicle and got us a great deal!! I would definitly recomened Kelly to my home and part of the Kelly family. He listened to our wants and needs for a vehicle and got us a great deal!! I would definitly recomened Kelly to my friends and family because of Nick Paxos! Great Job! More
Nick Paxos Was Very Professional,He's Very Imformative and Curteous I Would Give Him A Rating Of 10.Thank You Nick.Jose And Eleanor Santiago. Imformative and Curteous I Would Give Him A Rating Of 10.Thank You Nick.Jose And Eleanor Santiago. More
Charles Sieger (sales) is what made my experience at Kelly Buick a great one. He went above and beyond what he ever should have to make me happy. There was an issue with the math from my trade/payoff to Kelly Buick a great one. He went above and beyond what he ever should have to make me happy. There was an issue with the math from my trade/payoff to what was on the calculation on the pink slip. The mathematical error resulted in Kelly Buick taking about $89 out of my pocket without anything to show for it. When Charles left the desk to try to fix the error "nobody could be found to fix it." But what I heard was one gentleman say (probably not knowing that I could hear), "That was the agreed price." With nobody of power willing to help, Charles paid $90 out-of-pocket to compensate Kelly Buick's negligence. Right now I have the truck I want, at the agreed price, but with a contract/pink slip that doesn't add up. More
When we walked into Kelly we were worried about how we would replace our truck that was just totaled in an accident. The accident had just happened two days earlier and we were still waiting for the sett would replace our truck that was just totaled in an accident. The accident had just happened two days earlier and we were still waiting for the settlement check. Our situation was compounded by a cancer diagnosis and treatment that honestly left me exhausted. We needed to replace the truck so my husband could continue to work and I could continue to go to my treatments. We didn't have very high hopes since my illness had caused us some financial problems and we figured we wouldn't qualify for a loan. Then we met Nick. His enthusiasm was contagious as he searched for a vehicle that would be perfect for us. He was even able to work with our credit and constantly kept checking that I was ok during our process. Hope came in a 2007 Ford F150 Pick Up that we left with the next day. My husband has been thrilled which is definately a nice accomplishment in a house that didn't have many smiles lately. Thank you so much! Lynda Erbrick More
I could tell that he was knowledgeable about the vehicle I was interested in and very professional. He knew the cars he was selling and pointed me in the right direction when I explained my needs. He was pa I was interested in and very professional. He knew the cars he was selling and pointed me in the right direction when I explained my needs. He was patient and courteous. This made the process much more pleasant because it was a big decision to spend that kind of money. I'm glad Nick was the salesman who helped me with the vehicle showing he was a big help and all around good person. Thanks Nick! More
I WOULD CERTAINLY RECOMMEND ANTHONY TO FAMILY AND FRIENDS AS TO WHERE TO GO FOR A CAR BUYING EXPERIENCE. COURTESY AND OVERALL VEHICLE KNOWLEDGE WAS QUITE EVIDENT. HE COULDN'T HAVE BEEN HELPFUL. AS TO WHERE TO GO FOR A CAR BUYING EXPERIENCE. COURTESY AND OVERALL VEHICLE KNOWLEDGE WAS QUITE EVIDENT. HE COULDN'T HAVE BEEN HELPFUL. More