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Kelly Buick GMC
Emmaus, PA
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Although I have not bought any vehicle from this dealership before, I have my vehicles serviced here and have a very positive experience each time. We came in looking to have my car appraised and, a dealership before, I have my vehicles serviced here and have a very positive experience each time. We came in looking to have my car appraised and, at the same time, also looking for a newer replacement car. We worked with Nick Paxos and was very pleased his professionalism. He worked very diligently with us and provided us with as much information we needed to make us feel comfortable. The people I dealt with during the entire process really wanted to earn my business and they worked with us until both parties are satisfied. This is going to be my first dealership of choice for my next vehicle purchase. More
Just bought a new Buick from Anthony at Kelly. My buying expirence was great. Everything went off smoothly I got the car I wanted for the right price. Anthony was very helpful and helped me get exactly what expirence was great. Everything went off smoothly I got the car I wanted for the right price. Anthony was very helpful and helped me get exactly what I wanted!!! More
I went to the dealership feeling apprehensive and left very happy with our new vehicle. Joe made everything very easy and he was super nice. I would definetly recommend this dealership and Joe to anyone w very happy with our new vehicle. Joe made everything very easy and he was super nice. I would definetly recommend this dealership and Joe to anyone who needs a quality vehicle. He understood our needs as a family and also what our financial situation was. My husband hates buying vehicles and even he said it was a good experience. Joe was super nice and not pushy at all. He completely went out of his way to get us the vehicle we wanted. More
Anthony was extremely helpful, very understanding and courteous. He quickly located the truck that we wanted and after assuring him that were serious about the purchase, he made sure that we could drive courteous. He quickly located the truck that we wanted and after assuring him that were serious about the purchase, he made sure that we could drive it home to have in our possession for my husband's birthday. I would recommend the GMC products as well as Anthony for any future purchase. We drove over 50 miles to get the truck we wanted that day, and the best gift was the excellent service. Thanks again Anthony! More
I had gone in for regular service on my car and as always, Eric keeps me up to date with all services dine and needed on my vehicle great job as usual Eric. He is always fair and honest. always, Eric keeps me up to date with all services dine and needed on my vehicle great job as usual Eric. He is always fair and honest. More
My salesman Gailen Engel did a great job with showing my husband and I the features of the car and explaining and questions we had, however I felt overwhelmed by the finianical person Michael Sorathia who r husband and I the features of the car and explaining and questions we had, however I felt overwhelmed by the finianical person Michael Sorathia who rushed the paperwork process and did not allow time to explain what we were buying and to match numbers up or even hand any paperwork over to the salesman so he can explain it. More
Kelly GMC and salesman Nick were very interested in dealing for my 2012 truck. The deal they offered me to trade for the 2013 truck was very fair. The repair section is also excellent and they treat y dealing for my 2012 truck. The deal they offered me to trade for the 2013 truck was very fair. The repair section is also excellent and they treat you with refreshments and TV while you wait to have service done on your vehicle. More
My experience at Kelly was a good one. I was able to go through the "new vehicle buying" process I layed out for myself and Nick Paxos was very helpfull in answering all my questions and providing addition through the "new vehicle buying" process I layed out for myself and Nick Paxos was very helpfull in answering all my questions and providing additional input to the process. I did not feel as though I was pressured at any time. Nick also arranged for me to test drive different vehicles for a full day. This really helped me to decide on the particular options I wanted. My work schedule only allowed me come to the dealership in the evening. Nick made himself available to accomodate my schedule and answered or returned my phone calls promptly. More
I was in the market for a Buick LaCrosse. I had shopped at other dealerships but didn't recieve the same treatment as I did at Kelly. From the beginning they were interested in making me into a client, n at other dealerships but didn't recieve the same treatment as I did at Kelly. From the beginning they were interested in making me into a client, not just selling me a car. I worked directly with Greg Boore who is very nice, down to earth and most importantly genuine. Greg made the buying experience a very pleasant one. He did a great job showing me all of my options, and ultimately he knew what car was right for me before I did. When it came time for the negotiation Michael Holmwood(sales manager) took the lead in the monetary discussion. I found this approach to be ideal. I like straight talk in every negotiation and that is exactly what happened. It was a pleasure buying a car this way. It created an environment with limited back and forth, (and anyone who has purchased a car knows how frustrating and time consuming that can be). I ended up with a Certified Pre-Owned Buick LaCrosse. It is a GREAT car and I am very happy with the purchase. In conclusion, I ended up with the right car for me, at a fair price and a great buying experience. I would recommend anyone who is in the market for a new or used car to visit Greg Boore at Kelly Buick. More
I have given this dealership and salesman an excellent rating because I was IMPRESSED with the overall quality- people, service, product, cleanliness, and deal! Thanks I enjoyed driving my new 2013 Acadi rating because I was IMPRESSED with the overall quality- people, service, product, cleanliness, and deal! Thanks I enjoyed driving my new 2013 Acadia Denali home on March 2, 2013 and will continue to have my car serviced by Kelly. Hopefully, after 3 years I will find my next dream vehicle at Kelly's! More