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Kelly Buick GMC
Emmaus, PA
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the experience of buying my buick from Kelly was excellent. Nick took good care of us. he made the task of buying a new car relatively easy. the dealership was clean and friendly. the popcorn a excellent. Nick took good care of us. he made the task of buying a new car relatively easy. the dealership was clean and friendly. the popcorn a welcome treat. More
Bruce was very professional and friendly, answered our questions and concerns. We never felt hurried or pressured to make a decision -- very rare when dealing with car dealerships! Bruce's commitment to c questions and concerns. We never felt hurried or pressured to make a decision -- very rare when dealing with car dealerships! Bruce's commitment to customer satisfaction was exactly what one could hope for when shopping for a car. More
By far the best experience I ever buying a new vehicle. Mike and Lee sat down and haggled the price out with me. No going back and forth 20 times. They did everything possible to make the sale and make me Mike and Lee sat down and haggled the price out with me. No going back and forth 20 times. They did everything possible to make the sale and make me happy. I took the new truck home that nite but had to come back to have accessories added and they let me have a loner to go home while the work was being done. More
Anthony and staff were very professional. I felt at ease during the process and happy with my decision. Anthony was the reason I returned to Kelly Buick. He was patient and answered every question! during the process and happy with my decision. Anthony was the reason I returned to Kelly Buick. He was patient and answered every question! More
Our experience with leasing our Verano was excellent. Anthony Jayetileke was very helpful and personable from the first contact through the total experience. The leasing and purchase options were clearl Anthony Jayetileke was very helpful and personable from the first contact through the total experience. The leasing and purchase options were clearly explained. We had ample time to drive the demo and deal with questions about the car itself. The financial arrangements were good for either option, though we decided on leasing. The paperwork was long, as usual, but was also clearly explained. We felt as comfortable as possible when making a commitment like this. Anthony was an outstanding representative for Buick customer service. More
No Pressure . . . No Pushiness . . . . Gave us a relaxed experience and a better then expected price. My wife especially commented on how the over-all experience was positive..... experience and a better then expected price. My wife especially commented on how the over-all experience was positive..... More
Mike (title is business mgr.) and my husband and I go back 15 years and we have dealt with him on financing our car and he is asset to have in your dealership. Mike is a person that knows his customers back 15 years and we have dealt with him on financing our car and he is asset to have in your dealership. Mike is a person that knows his customers and which sales person to put them with. Nick was a great sales person he was friendly and knowledgeable about all the cars on the lot and never did he rush through any part of the proses to just make a sale. He was so willing to please us that my husband had to work and he is a truck driver so his days can be long, so I signed the paperwork in the morning and Nick brought the deal home with him and came out to meet with us at 10:00pm for my husband to sign the deal, as to not put a buried on us to get him to the dealership by 9:00pm to sign. There are not a lot of dealerships that keep employees for many years but I as a customer will always go back to the same people to do business with because of the trust that is built. We have bought 7 new car over the years from Kelley Dealerships through out the Le High Valley area and due to the people over those years which have only been 4 have always ways been the type of people that go the extra mile that is really not needed. Well enough about this Nick was the one who really went to the extra mile by meeting us late at night on his own time to finish signing the deal, and for that being said, I thank you for allowing me to take part in the survey. Where was this years ago? Thanks, Melanie Morgan More
Everyone was extremely helpful in understanding to our needs.Nick, took the time to give me a test ride in the car and explain everything to me thoroughly. We are and this new service that they offer the" needs.Nick, took the time to give me a test ride in the car and explain everything to me thoroughly. We are and this new service that they offer the" Kelly trade cycle".Blake, took his time explaining everything to us about the financial side of this deal. Michael took the time to explain to me all the different types of vehicles available. Nick, is one person who gave us all of this time to help us finalize our decision.I appreciate Nick, help very much because I will always be able to go back to him and get the help that I need.I would recommend this dealership, and Nick Paxos, with his team of helpers. Everyone contributed, with all their expertise, knowledge. Thank You, Marijane Hansen More
Had a great overall experience purchasing a used car. The price was good and the service was excellent! Nick was very helpful. Would recommend this dealership for both new and used sales. price was good and the service was excellent! Nick was very helpful. Would recommend this dealership for both new and used sales. More