
Kelly Buick GMC
Emmaus, PA
Filter Reviews by Keyword
By Type
Showing 1,709 reviews
Super friendly!!! I just bought a GMC Terrain and I love it!!! Efrain Lopez went above and beyond for me. I went to a few dealerships before I went there and this is by I just bought a GMC Terrain and I love it!!! Efrain Lopez went above and beyond for me. I went to a few dealerships before I went there and this is by far the best one. Everyone is super friendly and made the stress of car shopping way less stressful. I'll def recommended others to buy their car there and when it's time for me to get something new, I will be a returning customer. ?? More
Who knew buying a car could be so fun! I came in looking at a Buick. I dealt with Heather and was pleasantly surprised. She was knowledgable, helpful, friendly, and very down to earth.. She I came in looking at a Buick. I dealt with Heather and was pleasantly surprised. She was knowledgable, helpful, friendly, and very down to earth.. She answered all my questions. All in all I had the best car buying experience! I highly recommend heather to anyone looking! More
No respect from technician Had my truck in for service on 3/12/2015 , for a XM radio issue. Got there about 7:50 am ,after waiting for about 1 hour in the waiting to here someth Had my truck in for service on 3/12/2015 , for a XM radio issue. Got there about 7:50 am ,after waiting for about 1 hour in the waiting to here something the service consultant came out and told me my truck needed a new radio and would have to leave it over night. I said to the service consultant that I needed to get a few things out of my truck . As I went to the garage and got to my truck the technician was sitting in the driver seat, so I went over to the passenger side . Up to this point everything was good , till I opened up the door . I went to the passenger side to get my sunglasses and the technician had my $400 SUNGLASSES BURIED UNDER TOOLS . There were tools and a drill with a bit in it , sitting on the seat with nothing on the seat to protect the leather. Then I looked over and saw he had the radio out of the dashboard sitting on the center console with nothing between the radio and the console . Also tech was sitting in the driver seat with nothing protecting the leather seat . Let me say this truck is a week old , but that should not matter . I'll say that what I saw from the Technician is a lack of respect for someone else's property . If this kind of stuff happens at this dealership imagine what else happens that you don't see. I bought the truck there , and can say will not be going back there for service again . More
Great experience Great sales experience, low pressure, high focus on customer satisfaction. Worked hard to find my 2015 GMC Canyon. My wish list was long and supply wa Great sales experience, low pressure, high focus on customer satisfaction. Worked hard to find my 2015 GMC Canyon. My wish list was long and supply was short but Heather worked to find what I was looking for. More
Very accomodating and fair. Nick did a great job. He worked very hard to put the deal together. I would recommend both him and the dealership to a friend. Nick did a great job. He worked very hard to put the deal together. I would recommend both him and the dealership to a friend. More
Great experience! I found a used Buick Regal on the website and Nick Paxos saw to it that I was happy with my purchase. I would recommend seeing Nick if you want a sale I found a used Buick Regal on the website and Nick Paxos saw to it that I was happy with my purchase. I would recommend seeing Nick if you want a salesman that is down to earth. More
VERY PROFFESSIONAL AND HELPFUL Thii was my second car Ileased with Nick. I told him what I wanted and shortlnitb appearedout front the paperwork was handled quicklyand the price I Thii was my second car Ileased with Nick. I told him what I wanted and shortlnitb appearedout front the paperwork was handled quicklyand the price I wanted to pay was agreed on and everything was completed to my satisfaction, if you are interested in a good dealer to do business see NICK at Kelly More
Robert Crail Great Service!!! I know the salesman Robert Crail gave me exceptional service and verb though I was getting a cheaper used car, he did treated me like I was buying a $ I know the salesman Robert Crail gave me exceptional service and verb though I was getting a cheaper used car, he did treated me like I was buying a $50000 new car. This will make me want to tell family and friends to come to Kelly for thier next vehicle purchase and I will tell them to ask for Robert personally. My entire family always have new cars and me being "dad" I get a cheaper vehicle, and from now on I feel we will get all our cars from Kelly. Thank You Robert, sincerely John Pinchot More
GMC Terrain purchase Heather was great. Very easy to work with and was very accommodating. I would recommend her to anyone who is looking for a real salesperson. Heather was great. Very easy to work with and was very accommodating. I would recommend her to anyone who is looking for a real salesperson. More
Very smooth! Nick made it a breeze to buy my dream Denali! My father is going to buy a Denali in spring and I will send him to Nick at Kelley for sure... Brian W Nick made it a breeze to buy my dream Denali! My father is going to buy a Denali in spring and I will send him to Nick at Kelley for sure... Brian Warmkessel More