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Kelly Buick GMC
Emmaus, PA
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great first experience with alex at kellys This was my first time purchasing at Kelly's. It was a great experience. I purchased a 2014 Chevy equinox. We had Alex Kinney and he went above and be This was my first time purchasing at Kelly's. It was a great experience. I purchased a 2014 Chevy equinox. We had Alex Kinney and he went above and beyond our expectations to help us in every way possible to get me the perfect car and great price. He was very nice and professional. We enjoyed working with alex at Kelly's. We would definitely go back again and purchase future vehicles and deal with alex!!!! Would recommend anyone to have alex in a heartbeat. Appreciated everything there. More
Knowledgeable Heather Doll helped me find the SUV I has looking for. She found one that was in my price range yet still had more options than I was planning on, whi Heather Doll helped me find the SUV I has looking for. She found one that was in my price range yet still had more options than I was planning on, which was an added bonus. Efrain Lopez, closed the deal and got me into my brand new car! I never felt pressured or obligated by either sales rep. They were both patient and understanding. More
Great Experience! Excellent Customer Service I went to Kelly the other day not looking to buy anything. I was just starting my shopping so the last thing in my mind was that I would be leaving wi I went to Kelly the other day not looking to buy anything. I was just starting my shopping so the last thing in my mind was that I would be leaving with a vehicle, that's when I ran into Heather. I do not know how else to explain what happened other than I went from "just shopping" to "I NEED to have this vehicle." Heather made the process so smooth I felt like I have known her forever. At one point she made a comment stating "I love selling cars. Isn't this fun?" It made me laugh because here is someone who is trying to sell me something yet she is smiling and really enjoying her job. Tell me what other dealership has employees that truly enjoy what they do? Great job Heather!!! Keep up the hard work and trust me I will be back!! More
Very willing to work with us! Nick took the time in his day off to accomadate our needs and spent alot of time making our sale exactly what we wanted! We felt cery comfortable with Nick took the time in his day off to accomadate our needs and spent alot of time making our sale exactly what we wanted! We felt cery comfortable with our sale More
Dedication Efrain was extremely dedicated to making our sale. He listened to what we were looking for and made it happen. He made an effort to make us feel wel Efrain was extremely dedicated to making our sale. He listened to what we were looking for and made it happen. He made an effort to make us feel welcomed and part of the Kelly family. Efrain listened to our needs and found the perfect car for our family. He didn't hassle us about looking for something else and understood our monthly budget. He even stayed an hour after closing to make sure we could drive our car home the first day. We have been so pleased with Kelly Dealerships that this is our third car purchased from them. Efrain Lopez is a fine addition to the staff at Kelly Buick and was a great asset in finding our new car. Thanks for all you did! More
Best car buying Experiance ever ! I went to the dealership to look at a leftover 14 and ended up leaving with a 2015 sierra ! Heather absolutely was awesome to work with and sold me th I went to the dealership to look at a leftover 14 and ended up leaving with a 2015 sierra ! Heather absolutely was awesome to work with and sold me that truck vs. me buying that truck ! More
It's a God Thing! It was a God thing! It was a very cold Saturday and the family and I were out running errands and we decided to stop in and take a brief look see. It was a God thing! It was a very cold Saturday and the family and I were out running errands and we decided to stop in and take a brief look see. We had about 15 min to look around and then out came our salesman Anthony, a charming and very patient man. We decided to come back alone so we could talk further. Over the weekend Anthony found a beautiful Coco colored 2011 Buick Enclave that had been owned by one owner who had purchased the vehicle from Kelly Buick GMC. They let us take the SUV home for the weekend. Of course the rest of the family loved it as well.The Wife and I had some past credit issues, and only our Jeep to offer as a down payment.I traded in an old loyal friend, a 2000 Jeep Grand Cherokee with 236,000 miles. I drove it for 13 long years awaiting our good Lord to deliver us into a newer vehicle. What we experienced from Anthony and the staff at the dealership that late afternoon was nothing less than amazing. They gave us new floor mats, tire protection plan, extended vehicle coverage, Loan Protection coverage and free vehicle detailing for 3 years. All included for no extra cost, and best of all, our payment was below our expectations. We highly recommend to anyone who is looking for a great vehicle at a fair price to come to Kelly Buick GMC and search out our dear friend Anthony. I know he will treat you right! Bob & Sue Smith New Smithville, PA More
returning customer Friendly ,knowledgeable easy to work with. Heather was quite flexible working with us in selecting our lease vehicle.. Thoroughly went over everything Friendly ,knowledgeable easy to work with. Heather was quite flexible working with us in selecting our lease vehicle.. Thoroughly went over everything. My wife's sister was along and wound up purchasing another car. with help from Heather. More
Excellent service and Extremely knowledgeable! I was assisted by both Mark Swoyer and Efrain Lopez, both of whom were very professional yet made the entire experience very enjoyable. From the momen I was assisted by both Mark Swoyer and Efrain Lopez, both of whom were very professional yet made the entire experience very enjoyable. From the moment I walked in the door I was treated with nothing but respect and felt the staff was accommodating while not overbearing unlike other dealerships. Anyone looking for an amazing deal should consider visiting the dealership and working with Efrain Lopez. More
"It Was Meant to Be" !!! I visited kelly buick GMC with my mom just to check out some newer vehicle's. To my amazement I was driving off the lot a short time later in a gmc a I visited kelly buick GMC with my mom just to check out some newer vehicle's. To my amazement I was driving off the lot a short time later in a gmc acadia. It happened so fast and I couldn't be happier. Its only been a few days but I know I made the right choice. Everything just felt right. Thank you so much!!! More