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Kelly Buick GMC
Emmaus, PA
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Enjoyed working with Nick, good experience. Would go back again to purchase a vehicle from Nick at Kelly. Drove the truck home the same day, faster service than we have had previously. Would go back again to purchase a vehicle from Nick at Kelly. Drove the truck home the same day, faster service than we have had previously. More
HEATHER WAS AWESOME!!! We had a wonderful experience at Kelly Buick, dealing with Heather. She did a phenomenal job getting us out of our prior loan and into something we d We had a wonderful experience at Kelly Buick, dealing with Heather. She did a phenomenal job getting us out of our prior loan and into something we dreamed of having. The atmosphere was laid back, no pushy sales tactics. We got top dollar for our trade and could not be more satisfied with our Sierra. Heather made what could have been a stressful experience, so easy and fast. We will be lifers at Kelly Buick. If you are in the market for a well built car, top notch service and great pricing make them your first stop. More
great! LeAnn was a great help and made my service very pleasant! the popcorn and keurig are delightful, the shuttle ride was a great help and i have no compl LeAnn was a great help and made my service very pleasant! the popcorn and keurig are delightful, the shuttle ride was a great help and i have no complaints More
Exceptional service I brought my vehicle in for service and the lady behind the counter was very nice . She got my vehicle in for service very quickly and had no problems I brought my vehicle in for service and the lady behind the counter was very nice . She got my vehicle in for service very quickly and had no problems answering any of my questions. You need more employers like her ?? More
awesome customer service I brought my car in to be serviced last week and the lady at the counter was so nice. She offered me a cup of coffee and kept me in the loop about my I brought my car in to be serviced last week and the lady at the counter was so nice. She offered me a cup of coffee and kept me in the loop about my car. She asked me if I needed anything while I waited or if I would like to know anything about my car. She was very helpful and nice and answered all my questions without stopping to look up any anwsers she was very knowledgeable about her job and very quick about getting things done. More
Ed Roth and Beth Wong..Excellent Professional Respectful This dealer has topped all other dealers I have had experiences with (5 total) in all aspects of the sale from the first internet email inquiry to the This dealer has topped all other dealers I have had experiences with (5 total) in all aspects of the sale from the first internet email inquiry to the new car explanation of features; which Ed spent an hour going over with us. Beth was my initial contact as the internet director of sales and was very professional even though I can be tough to deal with. She set us up with Ed who was honest, knowledgeable, and professional. I couldn't have asked for a better experience on the front end. I have very high expectations for a dealership, in addition to price, which Ed met. These expectations include willingness to deal, courteous, clear, and concise. If you are in the market for a car and you have high expectations, this is the Dealer for you. If they have the car that I want, this will be the dealer I will purchase from along with Ed as my salesmen. More
Heather Doll - Outstanding Service Heather Doll at Kelly Buick GMC gave us outstanding service. She has a great personality and made us feel very comfortable - not pushy at all. She w Heather Doll at Kelly Buick GMC gave us outstanding service. She has a great personality and made us feel very comfortable - not pushy at all. She was patient and listened to our questions and concerns. She was extremely knowledgeable about the type of car we were looking at. She was honest and gave personal accounts of her own experiences with the particular model we where looking at. She even found us a discount we were not aware of. All-in-all, a very positive experience purchasing our new car. We would certainly recommend Kelly Buick to others and highly recommend Heather Doll as a salesperson for Kelly Buick. More
Quick Service Leeann Did a great job my car would not start. They got my car towed in and fixed right away. I was able to get back on the road quickly Leeann Did a great job my car would not start. They got my car towed in and fixed right away. I was able to get back on the road quickly More
Professional and happy Dealership was great in helping my car get well. The water was great. Popcorn was amazing. Payment was easy. Friendly people everywhere. Happy happy h Dealership was great in helping my car get well. The water was great. Popcorn was amazing. Payment was easy. Friendly people everywhere. Happy happy happy. More
excellent experience Heather Doll was extremely professional. The entire process was great. Heather helped us find exactly what we wanted. Heather was a pleasure to dea Heather Doll was extremely professional. The entire process was great. Heather helped us find exactly what we wanted. Heather was a pleasure to deal, and her customer service was great. I would recommend her and Kelly every time. More