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Kelly Buick GMC
Emmaus, PA
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Leasing my second Buick I was recently looking for a replacement for my LaCrosse, soon to come off of a three-year lease, and thought that I wanted an SUV this time. However, I was recently looking for a replacement for my LaCrosse, soon to come off of a three-year lease, and thought that I wanted an SUV this time. However, a beautiful copper red Regal GS on Kelly's lot caught my eye and I decided that was the car for me! Anthony Jayetileke really worked hard to get us a deal we could live with and I picked up my newly leased car just a few days later. Anthony also worked with us on our first Buick lease and we enjoyed working with him both times. He really cares about his customers! One of the things that prompted us to return to Kelly was their fabulous service. They have treated us so well over the last three years! The staff is courteous, we were always informed of work that had to be done and the cost to us (if there was any), the shuttle service allowed me to drop off my car before work and have a ride back to pick it up, etc. I couldn't compliment them more. Kelly Buick is great all around! More
Excellent, honest dealership After having a rough time finding an honest dealership in the Northern New Jersey area my wife and I decided to search the Allentown area. We took ca After having a rough time finding an honest dealership in the Northern New Jersey area my wife and I decided to search the Allentown area. We took care of all of the details over e-mail and the phone. All we had to do was sign up and sign the papers. Everything was ready to go! My only request for the dealership was that they would send pictures of any scratch or dent, which they did! They had the car detailed and ready to go as well. We were not in the dealership for more than an hour. This experience was just what we wanted and could not have asked for anything better. My only suggestion was to learn more about the car they were selling. Because we purchased a Kia at a GMC dealership they did not know much about the vehicle. More
Purchase of new car We emailed KELLY BUICK-GMC and we were contacted by Beth Wong who set up an immediate appointment. Waiting for us at the door was Ed Roth, who inform We emailed KELLY BUICK-GMC and we were contacted by Beth Wong who set up an immediate appointment. Waiting for us at the door was Ed Roth, who informed us where to park our old car and right there was a vehicle we had indicated an interest to test drive. Ed was thoroughly knowledgeable and a trained professional. He picked right up on our likes and dislikes and provided all the information we needed. Throughout the agency we were met by courteous and helpful people. It was our best new car purchase experience! Thank you, Ed More
Kelly Buick, Nick Paxos My experience buying this car was made pleasant and simple by the helpful and knowledgeable salesman,Nick Paxos. He put every effort into making sure My experience buying this car was made pleasant and simple by the helpful and knowledgeable salesman,Nick Paxos. He put every effort into making sure I knew what I needed to and the paperwork process was made easier by him. I would recommend him to anyone I knew was interested i buying a car. More
Collision Repair Center Recently we had our Buick Enclave repaired, after a minor incident. This is the second time we've used Kelly Collision Center, to repair our vehicle. Recently we had our Buick Enclave repaired, after a minor incident. This is the second time we've used Kelly Collision Center, to repair our vehicle. The first experience was five stars, customer service, professionalism, customer respect and vehicle repair performance. This second time was the same experience as the first. I would highly recommend Kelly Collision Center, to any one requirement vehicle damage repair service. We dealt with John Clapso, Body Shop & Reconditioning Manager and I would recommend him or his co-worker to anyone. Highly motivated, professional, thorough and very customer focused - Five Stars definitely. More
Great Experience with a Great Sales Team! Kelly Buick GMC was willing to make some compromises with us so we could purchase the GMC Acadia that we were interested in buying. Thanks Anthony for Kelly Buick GMC was willing to make some compromises with us so we could purchase the GMC Acadia that we were interested in buying. Thanks Anthony for your help! Also thanks to Vice President Chris B. Saraceno for his involvement to help us achieve a good deal!!!! More
Tremendous Sales Team and Experience I walked into the dealership knowing the vehicle I wanted to purchase, but was unsure of model, either Denali or SLT. Heather Doll was incredibly kno I walked into the dealership knowing the vehicle I wanted to purchase, but was unsure of model, either Denali or SLT. Heather Doll was incredibly knowledgeable about the product details and differences. Heather had a deft touch making me aware that I knew she was available to help, but also give me the time I needed to do my analysis over a two week period; there was no pressure to make a deal at all. Working with Kelly Buick GMC and Heather Doll was a great experience and have no trouble recommending both. More
A Great Experience!!!! I purchased a 2015 Buick Regal last week from KELLY. This was the first positive experience I have ever had making a big purchase. I went in not knowi I purchased a 2015 Buick Regal last week from KELLY. This was the first positive experience I have ever had making a big purchase. I went in not knowing which vehicle I was interested in. I was really just looking. They took the time to ask the right questions and actually listen to the answers to help me figure out what was important to me. I had been to several dealerships and was offered an insulting price for my trade. They gave me what I felt was a fair price. They also did not shy away from my not so good credit score. They gave me an amazing deal and I will never shop for a car anywhere other than the Kelly Auto Group EVER AGAIN! Everyone that I came into contact with was knowledgeable, friendly, and professional! Thank You so much, I love my new car! More
Great service heather was excellent! She was knowledgable, helpful and patient with my questions. She went above and beyond to satisfy my wants and needs for the heather was excellent! She was knowledgable, helpful and patient with my questions. She went above and beyond to satisfy my wants and needs for the car that caught my eye upon entering the property. More
Anthony Is The Best I recently purchased my 3rd vehicle from Anthony Jayetileke. He is very professional and patience. There is never any pressure to purchase. He takes I recently purchased my 3rd vehicle from Anthony Jayetileke. He is very professional and patience. There is never any pressure to purchase. He takes the time to explain everything throughout the process. Anthony is my salesperson for life. As long as he is there, I will keep buying from cars from Kelley Buick GMC. More