Kelly Buick GMC

Ed Roth and Beth Wong..Excellent Professional Respectful This dealer has topped all other dealers I have had experiences with (5 total) in all aspects of the sale from the first internet email inquiry to the This dealer has topped all other dealers I have had experiences with (5 total) in all aspects of the sale from the first internet email inquiry to the new car explanation of features; which Ed spent an hour going over with us. Beth was my initial contact as the internet director of sales and was very professional even though I can be tough to deal with. She set us up with Ed who was honest, knowledgeable, and professional. I couldn't have asked for a better experience on the front end. I have very high expectations for a dealership, in addition to price, which Ed met. These expectations include willingness to deal, courteous, clear, and concise. If you are in the market for a car and you have high expectations, this is the Dealer for you. If they have the car that I want, this will be the dealer I will purchase from along with Ed as my salesmen. More

Heather Doll - Outstanding Service Heather Doll at Kelly Buick GMC gave us outstanding service. She has a great personality and made us feel very comfortable - not pushy at all. She w Heather Doll at Kelly Buick GMC gave us outstanding service. She has a great personality and made us feel very comfortable - not pushy at all. She was patient and listened to our questions and concerns. She was extremely knowledgeable about the type of car we were looking at. She was honest and gave personal accounts of her own experiences with the particular model we where looking at. She even found us a discount we were not aware of. All-in-all, a very positive experience purchasing our new car. We would certainly recommend Kelly Buick to others and highly recommend Heather Doll as a salesperson for Kelly Buick. More

Quick Service Leeann Did a great job my car would not start. They got my car towed in and fixed right away. I was able to get back on the road quickly Leeann Did a great job my car would not start. They got my car towed in and fixed right away. I was able to get back on the road quickly More

Professional and happy Dealership was great in helping my car get well. The water was great. Popcorn was amazing. Payment was easy. Friendly people everywhere. Happy happy h Dealership was great in helping my car get well. The water was great. Popcorn was amazing. Payment was easy. Friendly people everywhere. Happy happy happy. More

excellent experience Heather Doll was extremely professional. The entire process was great. Heather helped us find exactly what we wanted. Heather was a pleasure to dea Heather Doll was extremely professional. The entire process was great. Heather helped us find exactly what we wanted. Heather was a pleasure to deal, and her customer service was great. I would recommend her and Kelly every time. More

great first experience with alex at kellys This was my first time purchasing at Kelly's. It was a great experience. I purchased a 2014 Chevy equinox. We had Alex Kinney and he went above and be This was my first time purchasing at Kelly's. It was a great experience. I purchased a 2014 Chevy equinox. We had Alex Kinney and he went above and beyond our expectations to help us in every way possible to get me the perfect car and great price. He was very nice and professional. We enjoyed working with alex at Kelly's. We would definitely go back again and purchase future vehicles and deal with alex!!!! Would recommend anyone to have alex in a heartbeat. Appreciated everything there. More

Knowledgeable Heather Doll helped me find the SUV I has looking for. She found one that was in my price range yet still had more options than I was planning on, whi Heather Doll helped me find the SUV I has looking for. She found one that was in my price range yet still had more options than I was planning on, which was an added bonus. Efrain Lopez, closed the deal and got me into my brand new car! I never felt pressured or obligated by either sales rep. They were both patient and understanding. More

Great Experience! Excellent Customer Service I went to Kelly the other day not looking to buy anything. I was just starting my shopping so the last thing in my mind was that I would be leaving wi I went to Kelly the other day not looking to buy anything. I was just starting my shopping so the last thing in my mind was that I would be leaving with a vehicle, that's when I ran into Heather. I do not know how else to explain what happened other than I went from "just shopping" to "I NEED to have this vehicle." Heather made the process so smooth I felt like I have known her forever. At one point she made a comment stating "I love selling cars. Isn't this fun?" It made me laugh because here is someone who is trying to sell me something yet she is smiling and really enjoying her job. Tell me what other dealership has employees that truly enjoy what they do? Great job Heather!!! Keep up the hard work and trust me I will be back!! More

Very willing to work with us! Nick took the time in his day off to accomadate our needs and spent alot of time making our sale exactly what we wanted! We felt cery comfortable with Nick took the time in his day off to accomadate our needs and spent alot of time making our sale exactly what we wanted! We felt cery comfortable with our sale More

Dedication Efrain was extremely dedicated to making our sale. He listened to what we were looking for and made it happen. He made an effort to make us feel wel Efrain was extremely dedicated to making our sale. He listened to what we were looking for and made it happen. He made an effort to make us feel welcomed and part of the Kelly family. Efrain listened to our needs and found the perfect car for our family. He didn't hassle us about looking for something else and understood our monthly budget. He even stayed an hour after closing to make sure we could drive our car home the first day. We have been so pleased with Kelly Dealerships that this is our third car purchased from them. Efrain Lopez is a fine addition to the staff at Kelly Buick and was a great asset in finding our new car. Thanks for all you did! More