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Kelly Buick GMC

Emmaus, PA

4.5
1,697 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,697 reviews

February 10, 2020

Nikki Hall was a very friendly and knowledgable sales person, and there was a good selection of both new and used vehicles. I will definitely be a returning customer at Kelly Buick GMC More

by Nick.Blanton
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Feb 11, 2020 -

Kelly Buick GMC responded

We cannot thank you enough for your wonderful review of Kelly Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 05, 2020

Nikki was wonderful. We were from out of state and she worked with us from beginning to end. She seriously met all of our needs. More

by T. Rourke
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Feb 11, 2020 -

Kelly Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Nikki and the rest of our team and we look forward to working with you again down the road. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 03, 2020

Came all the way from Rochester, New York and found myself at Kelly Buick. It all started with a phone call and a 5 min talk with Mike to know that I was gonna make the trip and get the best for my mon More

by joshspencerchs22
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Mike Yerger
Feb 03, 2020 -

Kelly Buick GMC responded

Thank you for the wonderful review and for traveling to Kelly Buick GMC from quite a distance, we appreciate your business! Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 03, 2020

Super helpful and fast I worked with Mike, he was amazing the whole time. I had to replace my car and only had a couple of weeks to do so. I went in on a Saturday to test dr More

by Jordyn.Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Mike Yerger
Feb 04, 2020 -

Kelly Buick GMC responded

Jordyn, Kelly Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 03, 2020

Found perfect vehicle from Kelly. We have been getting our cars from Kelly for over 20 years and are always satisfied completely. Loved our sales rep, Nikki! More

by Alayton2016
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Brian Kates, Nikki Hall
Feb 04, 2020 -

Kelly Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 03, 2020

Brian Kates, Mark Swoyer, Matthew Kelly and Russ Carter I left Kelly Buick today a very satisfied buyer! What I thought would be a nightmare became a dream come true. My Ford Escape is beautiful! Fully loa More

by IsaQ
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Russ Carter, Matt Kelly, Brian Kates, Abdoul Kiswani
Feb 04, 2020 -

Kelly Buick GMC responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Congratulations on your new Escape! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 01, 2020

Best vehicle buying process I have had in years. A very painful process made as painless as I believe possible by a great salesman and team! More

by Joel
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Russ Carter, Matt Kelly, Brian Kates, Abdoul Kiswani
Feb 03, 2020 -

Kelly Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 01, 2020

Nikki was great to work with and very knowledgeable, answered all my questions and worked diligently on my deal. Very impressed with her endless energy!! More

by carnutt.serrone
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Peter Freedman, Russ Carter, Matt Kelly, Nikki Hall, Allison Ehrich
Feb 03, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Nikki assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 31, 2020

The staff at Kelly GMC went to great lengths to give me a deal on the truck I wanted. I would absolutely recommend this dealership to my friends and I’ve already recommended them to my family. Next time my p More

by supersport_safadi
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Russ Carter, Stephen Wales
Feb 03, 2020 -

Kelly Buick GMC responded

We cannot thank you enough for your wonderful review of Kelly Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 31, 2020

Found a great car that met everything I was looking for. Was patient and spent several hours answering every question I asked. Top notch service. More

by mrnkline
Recommend Dealer
Yes
Employees Worked With
Stephen Wales, Brian Kates
Feb 03, 2020 -

Kelly Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

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