Kelly Buick GMC
Emmaus, PA
Filter Reviews by Keyword
By Type
Showing 1,694 reviews
Excellent car leasing experience with Don Prior I worked with Don Prior in the past when leasing a Buick Regal and then a Buick Verano. I had no problems with these cars and would definitely recomm I worked with Don Prior in the past when leasing a Buick Regal and then a Buick Verano. I had no problems with these cars and would definitely recommend them to anyone. Recently Don did an excellent job in helping me to get a new lease on a GMC Terrain. I am very satisfied with the Terrain. I look forward to working with Don in the future. Don is very courteous and explained all leasing issues clearly and to my satisfaction. More
Great buy Going to Kelly Buick GMC was a great experience,be bought Subaru Crosstrek 2014, NICK was very helpful and attentive and listened to what we wanted. Going to Kelly Buick GMC was a great experience,be bought Subaru Crosstrek 2014, NICK was very helpful and attentive and listened to what we wanted. Adriana Russell More
Great Very helpful. Heather listened to what we wanted in our car . She was very attentive and did not let distractions interfere with our conversations. Very helpful. Heather listened to what we wanted in our car . She was very attentive and did not let distractions interfere with our conversations. We will return to Heather to select another car. More
Best car buying/leasing experience ever!!! Going to Kelly Buick GMC was the best experience EVER! Anthony Jayetileke was attentive to every detail & desire that we could ever imagined. Going to Kelly Buick GMC was the best experience EVER! Anthony Jayetileke was attentive to every detail & desire that we could ever imagined. He went above and beyond in every way and never had me feeling pressured to purchase/lease the vehicle. Matt Jones in finance was more than exceptional going the extra mile to make sure that I would get the car that I had my heart set on. Every question that I had was answered without hesitation. Anthony, Matt and other staff members that I spoke with were very courteous and friendly. I highly recommend this dealership for your next purchase. More
Great Experience I was looking to lease a new car, but had never owned a GMC/Buick before. Working with Heather was such a pleasant experience. She was knowledgeabl I was looking to lease a new car, but had never owned a GMC/Buick before. Working with Heather was such a pleasant experience. She was knowledgeable and professional. Everything was handled so efficiently. Other dealers make you talk to 3 other people to make the deal and sign the papers. Heather handled everything, making it a much more pleasurable experience. If you are looking for a new or used car, go see Heather. Definitely an asset to the car business. You rock Heather. More
Excellent, honest dealership After having a rough time finding an honest dealership in the Northern New Jersey area my wife and I decided to search the Allentown area. We took ca After having a rough time finding an honest dealership in the Northern New Jersey area my wife and I decided to search the Allentown area. We took care of all of the details over e-mail and the phone. All we had to do was sign up and sign the papers. Everything was ready to go! My only request for the dealership was that they would send pictures of any scratch or dent, which they did! They had the car detailed and ready to go as well. We were not in the dealership for more than an hour. This experience was just what we wanted and could not have asked for anything better. My only suggestion was to learn more about the car they were selling. Because we purchased a Kia at a GMC dealership they did not know much about the vehicle. More
Leasing my second Buick I was recently looking for a replacement for my LaCrosse, soon to come off of a three-year lease, and thought that I wanted an SUV this time. However, I was recently looking for a replacement for my LaCrosse, soon to come off of a three-year lease, and thought that I wanted an SUV this time. However, a beautiful copper red Regal GS on Kelly's lot caught my eye and I decided that was the car for me! Anthony Jayetileke really worked hard to get us a deal we could live with and I picked up my newly leased car just a few days later. Anthony also worked with us on our first Buick lease and we enjoyed working with him both times. He really cares about his customers! One of the things that prompted us to return to Kelly was their fabulous service. They have treated us so well over the last three years! The staff is courteous, we were always informed of work that had to be done and the cost to us (if there was any), the shuttle service allowed me to drop off my car before work and have a ride back to pick it up, etc. I couldn't compliment them more. Kelly Buick is great all around! More
Purchase of new car We emailed KELLY BUICK-GMC and we were contacted by Beth Wong who set up an immediate appointment. Waiting for us at the door was Ed Roth, who inform We emailed KELLY BUICK-GMC and we were contacted by Beth Wong who set up an immediate appointment. Waiting for us at the door was Ed Roth, who informed us where to park our old car and right there was a vehicle we had indicated an interest to test drive. Ed was thoroughly knowledgeable and a trained professional. He picked right up on our likes and dislikes and provided all the information we needed. Throughout the agency we were met by courteous and helpful people. It was our best new car purchase experience! Thank you, Ed More
Kelly Buick, Nick Paxos My experience buying this car was made pleasant and simple by the helpful and knowledgeable salesman,Nick Paxos. He put every effort into making sure My experience buying this car was made pleasant and simple by the helpful and knowledgeable salesman,Nick Paxos. He put every effort into making sure I knew what I needed to and the paperwork process was made easier by him. I would recommend him to anyone I knew was interested i buying a car. More
Collision Repair Center Recently we had our Buick Enclave repaired, after a minor incident. This is the second time we've used Kelly Collision Center, to repair our vehicle. Recently we had our Buick Enclave repaired, after a minor incident. This is the second time we've used Kelly Collision Center, to repair our vehicle. The first experience was five stars, customer service, professionalism, customer respect and vehicle repair performance. This second time was the same experience as the first. I would highly recommend Kelly Collision Center, to any one requirement vehicle damage repair service. We dealt with John Clapso, Body Shop & Reconditioning Manager and I would recommend him or his co-worker to anyone. Highly motivated, professional, thorough and very customer focused - Five Stars definitely. More