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Kelly Buick GMC
Emmaus, PA
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Great experience. Mike, the sales person, was great The entire sales team at Kelly Buick was great. No pressure - great service Our Salesman was top notch! I got the car I wanted at close to the pri The entire sales team at Kelly Buick was great. No pressure - great service Our Salesman was top notch! I got the car I wanted at close to the price I wanted. The 2012 Verona is great. More
Great customer service, quality vehicle, friendly staff! Walked into Kelly looking for a used car and was greeted within 5 minutes by Robert Crail. He asked what I was looking for and started showing me a fe Walked into Kelly looking for a used car and was greeted within 5 minutes by Robert Crail. He asked what I was looking for and started showing me a few cars. He was very attentive and answered all of my questions thoroughly. Within 10 minutes I was test driving a few cars. After I had found one I liked he had no problem letting me take it to my mechanic to have it checked out. I got the green light from my mechanic and we came back to talk numbers. Rob was extremely friendly and explained he wanted to help get me into this car for the right price. After some time we came to an agreement I was very happy with. He never pressured me or made me feel uncomfortable at all. We finalized the agreement of sale and now I am the owner of a great used car! He was extremely helpful and friendly throughout the entire process and I would definitely recommend him to a friend and go back to shop with him again. You can tell he certainly knows what he is doing and is a very smart well informed man. I will be shopping here again in the future. More
BMW to Buick Traded my BMW for a 2015 Buick Encore. Nick, our salesman, did a terrific job. Everyone involved in the sale, including Mr. Kelly (who happened be wal Traded my BMW for a 2015 Buick Encore. Nick, our salesman, did a terrific job. Everyone involved in the sale, including Mr. Kelly (who happened be walking past Nick's desk), contributed to the positive experience. Definitely would do business here again. More
Outgoing Friendliness, Easy to work with! They went over and above what they need to do to get me in the product I was looking to purchase. no hassle. Friendliness, Easy to work with! They went over and above what they need to do to get me in the product I was looking to purchase. no hassle. More
Very friendly and knowledgable. Nick , thanks for taking the time to acclimate me to my new car. Negotiation were smooth and the numbers were reasonable for my purchase. EG Nick , thanks for taking the time to acclimate me to my new car. Negotiation were smooth and the numbers were reasonable for my purchase. EG More
lease experience We had an excellent salesperson. He was amiable, courteous and very attentive to our needs. He was very concern with our wait time. He located the exa We had an excellent salesperson. He was amiable, courteous and very attentive to our needs. He was very concern with our wait time. He located the exact vehicle we desired in the color we wanted with the leather color we wanted and it was a vehicle with only 5 miles. Fresh out of the truck. He was very attentive to our needs and concerns while we waited for the vehicle to be inspected prior to us departing the dealership with our new vehicle. And we got a payment in the range we desired. More
the esse of replacing my car with just what I need on it I have brought 2 cars from Nick and he is very in touch with the customers needs and desires in a new car further we have brought 9 cars over 20 year I have brought 2 cars from Nick and he is very in touch with the customers needs and desires in a new car further we have brought 9 cars over 20 years from this dealership and every person over the years have always treated us like family. Nick is a asset to the Kelly Family I would recommend this dealership as well as Nick to all of friends More
Superb service Heather went above and beyond to make sure I had the best buying experience. She went out of her way to make sure everything went smoothly. I will def Heather went above and beyond to make sure I had the best buying experience. She went out of her way to make sure everything went smoothly. I will definitely be back and tell my family to get their car from her. Thanks for everything. More
Pleasant experience I Chris Ellis had Nick Paxos as my direct salesman from whom I purchased a 2011 GMC Sierra 3500HD Denai pickup. From the very beginning of talking wha I Chris Ellis had Nick Paxos as my direct salesman from whom I purchased a 2011 GMC Sierra 3500HD Denai pickup. From the very beginning of talking what I wanted from test driving this truck, to trying to make a good deal, Nick took the time to be on my side through it all. I mean he knew what I wanted, helped me song the way with my trade in and down to bringing it home which made me a very happy person. To have this truck is something I wanted for quite some time and Nick made that happen. Leann in service was a big help as well getting some "bugs" out of it that again Nick took care of for me. I really appreciate what Nick has done and will continue to deal with him and Leann and Kelly from now on!! Thanks so much guys!!! More
Wonderful, relaxing, great customer service! We have purchased 3 vehicles from this dealership over the past 15 years. We always have wonderful service. Our Salesman, Bruce Dubois is absolutely w We have purchased 3 vehicles from this dealership over the past 15 years. We always have wonderful service. Our Salesman, Bruce Dubois is absolutely wonderful. He is very caring, and is always looking out for the customer's needs, desires, wants. He has helped us purchase all three of our vehicles. The service department always tries to get you in and out quickly...the lounge is comfortable. Thank you.....Bruce, and the Kelly Automotive Group. for keeping the customer's best interest at heart! More