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Kelly Buick GMC

Emmaus, PA

4.5
1,697 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,697 reviews

February 22, 2020

My husband and I were anxious about purchasing a car due to previous bad experience with a different dealership. We were in a bind with our lease and didn’t expect any dealership to be able to help us get More

by Kzeppenfelt
Recommend Dealer
Yes
Employees Worked With
Brian, Bob, Nikki Hall
Feb 25, 2020 -

Kelly Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Kelly Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 20, 2020

Everything was great. Nikki worked to get us what we wanted. She’s an asset!! Everyone was more than willing to help us out. Very friendly staff! More

by melaniemurray
Recommend Dealer
Yes
Employees Worked With
Robert from finance. , Mark Swoyer, Nikki Hall
Feb 25, 2020 -

Kelly Buick GMC responded

Thank you for your great review, Melanie! We're glad to have Nikki on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 19, 2020

Pressure free experience Nikki was friendly and easy to deal with. She knew all about the vehicle I was interested in and went over amenities that I was unfamiliar with. All More

by warren19530
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Nikki Hall
Feb 25, 2020 -

Kelly Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 18, 2020

Best Ever - Salesman I can't say enough nice things about Mike. He was very helpful, and friendly. Mike made us feel like we knew him for years. I was looking at a new veh More

by chevy69camaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yerger
Feb 19, 2020 -

Kelly Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 17, 2020

Abdul was very professional and easy to work with. He’s a great communicator and was always available when I needed him and always responded promptly. Brian Kates was also fantastic to deal with and made More

by Mariomera8
Recommend Dealer
Yes
Employees Worked With
Robert Arbochus. 5 star, Matt Kelly, Brian Kates, Abdoul Kiswani
Feb 19, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us, Mario. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 17, 2020

Abdoul did an excellent job at putting me in my dream career car he showed remarkable salesmanship and my first car buying experience truly memorable. More

by rasheedupson
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Feb 19, 2020 -

Kelly Buick GMC responded

Thank you so much for your feedback, Rasheed. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Abdoul. Please let us know if we can ever help you in the future. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 15, 2020

Abdoul was absolutes amazing! We went in not even looking for a car but found our dream family car. The process went so smoothly with Abdoul and Brian! Will definitely be returning when we need another vehic More

by Alylynn0903
Recommend Dealer
Yes
Employees Worked With
Brian Kates, Abdoul Kiswani
Feb 19, 2020 -

Kelly Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 15, 2020

Nikki was super nice and very helpful! It was great working with her. I would definitely recommend her to someone looking to buy a car! More

by DaleBern
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Feb 19, 2020 -

Kelly Buick GMC responded

We cannot thank you enough for your wonderful review of Kelly Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 14, 2020

Steve was great throughout our test drive and our purchasing experience. He kept us engaged by showing and explaining to us the options and info center of our new Terrain. More

by gdparry555
Recommend Dealer
Yes
Employees Worked With
Matt Kelly, Stephen Wales
Feb 19, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Steve assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

February 10, 2020

Nikki, our sales rep, was fantastic. She went the extra mile(s) to find a car that we liked and were comfortable with. We would definitely go back to her and will, already have someone heading to see her w More

by jayda2
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Nikki Hall
Feb 11, 2020 -

Kelly Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Nikki was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

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