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Kelly Buick GMC

Emmaus, PA

Overview
Reviews
Vehicles
4.6
1,701 Reviews
Call Dealership (877) 380-1979
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585 State Avenue

Emmaus, PA

18049

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Showing 1,701 reviews

November 06, 2024

Been buying and servicing my cars here for35 years. Always professional and top workmanship. Always get me in for appoint right away. More

by smcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio, Allison Ehrich
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Nov 06, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

September 28, 2024

Excellent service Everyone was friendly and helpful. Oue salesman explained all the car features with us. I would highly recommend this dealership and our salesman. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholai Luke
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Sep 28, 2024 -

Kelly Buick GMC responded

Carol, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

September 26, 2024

Kelly GMC - Is an excellent dealership with top notch service. I waited for my vehicle and they are very efficient. Also the customer service team is great. Thank you More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Ehrich
Report | Print
Sep 26, 2024 -

Kelly Buick GMC responded

Deb, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

September 25, 2024

It was a great experience. Michael and Charles were very helpful. They kept me in the loop at all times. More

by william.mayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bernard
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Sep 26, 2024 -

Kelly Buick GMC responded

William, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

September 10, 2024

State inspection and emissions were done while I waited. No issues found and was in and out within a hour. More

by cpd212
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milan Caprari
Report | Print
Sep 10, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

August 17, 2024

Very thirough quick and courteous service would recommend to a friend for service when needed More

by mmgirl69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio, Allison Ehrich
Report | Print
Aug 17, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David Smith General Manager (954) 444-5520

August 01, 2024

Terrible dealership and deceptive with their sales techniques, I would stay far away from this dealer. I was going to pickup my new truck , when they decided to pull my offer and wanted me to pay 3k m More

by Sputterpvd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of those listed
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Aug 01, 2024 -

Kelly Buick GMC responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone 954-444-5520, so that I can address your concerns. Sincerely yours, David Smith, General Manager, Kelly Buick GMC.

June 10, 2024

Great customer service. They Work with you. Fast service. Location easy to find. Everything was explained. Very helpful More

by theresa.tshudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Report | Print
Jun 10, 2024 -

Kelly Buick GMC responded

Theresa, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

May 07, 2024

They took my car in at the scheduled time, then informed me of the service named. Then, after the service was completed gave me a written explanation of what they found. More

by debblondie72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know
Report | Print
May 08, 2024 -

Kelly Buick GMC responded

Deb, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

April 23, 2024

This is my 5th lease with Kelly and I am very satisfied with my experience. More

by Kobe0469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Anthony Jayetileke
Report | Print
Apr 23, 2024 -

Kelly Buick GMC responded

Kobe, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Chris Monticello General Manager (954) 494-0572

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