Kelly BMW
Columbus, OH
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Great buying experience. This is my fourth BMW, and, for as long as I remain in the central Ohio area (and maybe even if I were to move), I will buy or lease my BMWs from Kelly BMW. David Migliore was my s as long as I remain in the central Ohio area (and maybe even if I were to move), I will buy or lease my BMWs from Kelly BMW. David Migliore was my sales advisor and he was terrific at every step of the way and was committed to getting me a good deal on the right vehicle for me and my needs. A true professional. He had the vehicle ready to go when I arrived for a test drive, and gave me the chance to compare different engines and configurations before I settled on the vehicle I ended up leasing. He knew all of the specs and features of the vehicles I was interested in, and was impossible to "stump" with a question. The experience itself was seamless and easy throughout, and that's why I will go to Kelly BMW next time. Best car buying experience at a BMW dealership or elsewhere in a long time. More
We purchased a new 535xi. Tim was outstanding. He knew his product, but more inportanty, he knew how to work with people. Great call buying experience. I would definitely recommend Kelly BMW to others. his product, but more inportanty, he knew how to work with people. Great call buying experience. I would definitely recommend Kelly BMW to others. More
Mr. Rittenhouse was friendly when he thought we were going to buy a vehicle from him. When the dealership could not get to an acceptable price for us, he mistakenly sent an insulting email which was me going to buy a vehicle from him. When the dealership could not get to an acceptable price for us, he mistakenly sent an insulting email which was meant to be sent internally to his management, but sent it to me instead. Obviously this must be an acceptable approach to a customer within this dealership. I wonder how the dealership could to be successful? We do own another BMW but hardly believe that we would consider servicing it at this dealership! More
Very pleasant and enjoyable experience. David really made us feel welcome and was very hands on throughout the entire process. Thanks for giving us a drama free experience. us feel welcome and was very hands on throughout the entire process. Thanks for giving us a drama free experience. More
I love my X3. I can't believe I didn't consider a BMW purchase before now. It rides so smooth and with all the perks the vehicle offers it makes my ride heavenly. My salesperson David, was great a BMW purchase before now. It rides so smooth and with all the perks the vehicle offers it makes my ride heavenly. My salesperson David, was great and attended to my every whim. He was such a pleasure to work with and I would definitely purchase from this dealership again and recommend David to anyone looking at purchasing a vehicle. I will be heading to Kelly BMW for my free car wash!!!! Kudos. More
David was excellent! This was my husband and my first experience with BMW and from the start David was interested in finding us the perfect car for us. He asked questions to help narrow our search to mee experience with BMW and from the start David was interested in finding us the perfect car for us. He asked questions to help narrow our search to meet our needs and wants. I would recommend David at BMW to anyone looking to do business with Kelly BMW. It of course helped that I am not the most technically savvy person and he is, so that was a bonus for us on our visit! I have called him with questions since our purchase and he has been so friendly and helpful. David cares about you as a customer and you can tell that from the minute you meet him to the phone calls in the next weeks just checking in to make sure you love your car. What a wonderful experience! More
This is our 4th BMW from Kelly and David Migliore. David knew on this particular visit that my biggest concern was price. Anyone who has ever purchased a BMW knows there is not a lot of wiggle room with pri knew on this particular visit that my biggest concern was price. Anyone who has ever purchased a BMW knows there is not a lot of wiggle room with price. Nevertheless, after coming to an agreement on price David phoned me the next day to say he had found a way to lower the price a bit more. I think most sales associates would have been happy with the sale and just walked away. David went the extra mile to find a bit more. He went above and beyond and that is what separates him from the rest of the pack. More
David is not only knowledgable, but he takes the time to understand his clients needs in order to best match the vehicle designed to exceed expectations! I will most certainly come back to David again when understand his clients needs in order to best match the vehicle designed to exceed expectations! I will most certainly come back to David again when it's time to purchase another vehicle. 5 Stars!!!! More
This was the best car buying experience ever. Great dealer. Ask to deal with David Migliore. He is wonderful! We love our 2013 BNW X3. We have 5000 miles on the car within 60 days. dealer. Ask to deal with David Migliore. He is wonderful! We love our 2013 BNW X3. We have 5000 miles on the car within 60 days. More
This is my 3rd lease experience with BMW and I continue to be so impressed and satisfied with the level of service I receive. Scott Lamp is by far the best salesman I have ever worked with. He is attentive to be so impressed and satisfied with the level of service I receive. Scott Lamp is by far the best salesman I have ever worked with. He is attentive to my needs/wants in a vehicle and does a stellar job in putting me in a car that fits me to a tee! He goes out of his way to ensure that I am satisfied and he always makes me feel like I'm his #1 customer. While I'm confident anyone at Kelly BMW would give me, or any customer, this level of service...as long as Scott as there I'll keep coming back again, again, and again! Thank you Scott!! More