Kelly BMW

David was a great help going over the car order options and recommending several that really made a difference when delivered. David also took time to explain the basic on delivery and offered to help on a and recommending several that really made a difference when delivered. David also took time to explain the basic on delivery and offered to help on a follow-up after I had a chance to try the controls and functions. Very good customer service More

My experience with Kelly BMW has been great. My. Sales, David Migliore, has been exceptionally. I would recommend Kelly BMW to my friends and family. David Migliore, has been exceptionally. I would recommend Kelly BMW to my friends and family. More

David provided timely responses to my questions and was very informative throughout the car selection process. He was very knowledgeable about the cars features and worked to get me the best deal possible. very informative throughout the car selection process. He was very knowledgeable about the cars features and worked to get me the best deal possible. More

Best buying experience ever. David was so helpful and informative. All of my needs were met and this dealership exceeded expectations. Quick and easy transaction with no sales gimmicks or pressure to bu informative. All of my needs were met and this dealership exceeded expectations. Quick and easy transaction with no sales gimmicks or pressure to buy. I would recommend this dealership anyone. More

I went to Kelly BMW to look at purchasing a new car. 5 years earlier, I had purchased a Lexus and was unhappy about how much the service cost. At that time, I was deciding between a Lexus and a BMW. I a years earlier, I had purchased a Lexus and was unhappy about how much the service cost. At that time, I was deciding between a Lexus and a BMW. I am sorry I did not purchase the BMW earlier (my own fault, I did not even test drive 5 years ago). David took the time to review what I liked about my previous car and and what my "wish list" would be for this car purchase. He placed me in a car for a test drive that had every option we discussed except cameras (there was not one on the lot in the 3 series). Once I returned from the test drive, we continued to discuss what was important to "me". In just a few hours, we had built out what I wanted and placed an order for my new BMW. After my order, David continued to keep me informed on the delivery of my vehicle and responded quickly to any inquires I sent. He has continued that level of service through delivery and with any questions I may have in regards to my new BMW. David was very professional and knowledgable. I did not feel like I was being "sold". He is a great listener and pays attention to detail, and because of that I am driving a vehicle that I love and is unique to my needs and wants. I would (and have) recommended Kelly BMW and David to friends in the local area. I have purchased plenty of cars over the years and this has been my best experience! More

It is always an interesting experience, as a woman, shopping for a car, but I have nothing but good things to say about my experience at Kelly BMW. This was my first experience with BMW and my first ex shopping for a car, but I have nothing but good things to say about my experience at Kelly BMW. This was my first experience with BMW and my first experience leasing a car. Everyone at the dealership was incredibly friendly, helpful, knowledgeable, and made the experience enjoyable. I never felt pressured to make a decision and actually made several visits, to test drive several cars and discuss options, before making a decision. Tim is a fantastic Client Advisor. He is very friendly, knowledgeable, and has a complete "no pressure" approach. If you are in the market for a car I would highly recommend stopping in at Kelly and meeting with him. More

This was a fantastic experience. Tim was professional and I would buy another car from Tim in "hearbeat" Thank you again and I look forward to buying another one. and I would buy another car from Tim in "hearbeat" Thank you again and I look forward to buying another one. More

My best car purchasing experience thus far. Tim was exceptionally helpful and I never felt as if I had asked a silly question or I was taking up too much of his time. After my purchase was complete he exceptionally helpful and I never felt as if I had asked a silly question or I was taking up too much of his time. After my purchase was complete he sat in my vehicle with me for at least an hour explaining how to use the features and answering my numerous questions. He even called two days later to ensure that I was pleased with my car and I had no additional questions. I feel confident that I have purchased a great vehicle from an honest dealer that is completely customer experience oriented. I wish every big purchase could be so easy. Tim and Kelly BMW have just gained a long-term customer and I highly recommend Tim Rittenhouse if you're in the market for a BMW. More

Wonderful customer service. Everyone was very friendly, not over-bearing and easy to work with. I will be taking my car here for service. I have been to another BMW dealership in town and did not have not over-bearing and easy to work with. I will be taking my car here for service. I have been to another BMW dealership in town and did not have a good experience. More

I had a fantastic experience at Kelly BMW purchasing my X3. The Staff was amazing and Tim Rittenhouse was thorough and provided fabulous customer service! I would recommend Kelly BMW to anyone looking for X3. The Staff was amazing and Tim Rittenhouse was thorough and provided fabulous customer service! I would recommend Kelly BMW to anyone looking for a new BMW! Top Notch Dealership! More