Kelly BMW
Columbus, OH
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I desgined a car online and was put into contact with David Migliore. David and everyone at Kelly were extremely friendly and professional. Knowing that I couldnt wait to have the car, David had the ca David Migliore. David and everyone at Kelly were extremely friendly and professional. Knowing that I couldnt wait to have the car, David had the car turned around and ready for me to pickup within hours of it arriving off of the truck. He was also kind enough to detail it for me. He has also been great with following up and making sure that I am comfortable with everything in the car and am becoming comfortable with all of the bells and whistles. Overall it was a great experience and Kelly is a tremendous dealership. More
Good Evening: My search for a new vehicle began Good Evening: My search for a new vehicle began approximately 6 - 8 months ago. I decided I would purchase a new luxury automobile. Initially, I we Good Evening: My search for a new vehicle began approximately 6 - 8 months ago. I decided I would purchase a new luxury automobile. Initially, I went to several dealerships, including Kelly BMW, to research the make and type of vehicle that I desired. The primary reason I returned to Kelly BMW centered on the sales associate, Mr. Timothy Rittenhouse. Upon my entry into the dealership, Mr. Rittenhouse was cordial, non-threatening and extremely pleasant! Additionally, it was clear that Mr. Rittenhouse had a superior aptitude of the products on the salesroom floor. Regardless of the questions posed, Mr. Rittenhouse had the answer. Naturally, I was impressed, which led to more questions, and subsequently, APPROPRIATE answers. My experience at Kelly BMW was superb, due to the patience, courtesy and knowledge of Mr. Timothy Rittenhouse. More
Good Afternoon! Recently, I had the pleasure of Good Afternoon! Recently, I had the pleasure of walking into Kelly BMW with the express purpose of simply, LOOKING/BROWSING! To my surprise, I saw Good Afternoon! Recently, I had the pleasure of walking into Kelly BMW with the express purpose of simply, LOOKING/BROWSING! To my surprise, I saw a familiar face working as a sales associate in the dealership. We exchanged pleasantries, talked about "old times" and how attractive the cars were on the showroom floor. Additionally, the sales associate discussed the advantages of owning a BMW automobile.I really thought that I would not return anytime soon because I had so much admiration for the LEXUS vehicles. However, we exchanged e-mails about what was offered at the dealership and one vehicle caught my fancy. As fate would have it, I exchanged e-mails with the sales associate regarding the vehicle in question and I returned to the dealership, test drove the vehicle and believe it or not, purchased the vehicle, just yesterday. The sales associate was knowledgeable, patient, courteous and spent time, during the delivery process, rendering the most comprehensive tutorial I have ever witnessed. I was very impressed with my experience at Kelly BMW! More
We have dealt with this dealership for many years. They serviced our 2003 BMW 7 series and now we bought a new 2012 BMW 5 series. We have been very pleased through the years with the people at Kelly BMW. serviced our 2003 BMW 7 series and now we bought a new 2012 BMW 5 series. We have been very pleased through the years with the people at Kelly BMW. More
We bought second car in this dealership. I don't know about other dealers or advisers, but Tim is the best. Very pleased. Always happy to come back. about other dealers or advisers, but Tim is the best. Very pleased. Always happy to come back. More
Going to this dealership I didn't think anyone would want to help me because I was on a limited budget and I didn't even think I would be able to drive off with a BMW. First of all, I was treated with res to help me because I was on a limited budget and I didn't even think I would be able to drive off with a BMW. First of all, I was treated with respect from the minute I walked in the door. They found a car that suited my needs and was in my budget. The financing was less than 4 other car offers we had at other dealerships. John was awesome. He listened to what I wanted and needed and found me that car. I am now driving it and loving it. Thank you. More
This was the third new vehicle I've purchased from Kelly BMW, and the second one from T. Rittenhouse. I have come back each time because of the courtesy, professionalism, product knowledge, and service exh BMW, and the second one from T. Rittenhouse. I have come back each time because of the courtesy, professionalism, product knowledge, and service exhibited by the personnel. The key people I deal with are always there and have not moved on to other dealerships. That type of stability is comforting to a car buyer. The inventory is always sufficient to allow for a variety of selections and when the exact specifications might not be on the lot, they are able to quickly locate a vehicle matching my need. It's a top-notch organization, and Mr. Rittenhouse is a professional. More
Brandon provides me with the same service everytime I am in for any reason - which is awesome. I recommend Kelly BMW to anyone and everyone. Thank you, Scott Mueller in for any reason - which is awesome. I recommend Kelly BMW to anyone and everyone. Thank you, Scott Mueller More
I bought a Used 2011 X5 from Chris Nutter for export to Canada. Chris was very helpful and great to deal with,very professional. When I was having difficulty with attaining the right paper work to bring th Canada. Chris was very helpful and great to deal with,very professional. When I was having difficulty with attaining the right paper work to bring the vehicle across the border I was really pleased with the after sales service! I had contacted Jason Mudd in service to ask if he could provide specific documentation required by the government. Jason was very concerned about providing all the necessary paper work, contacting me several times to confirm what was needed and with the help of Mick Turner made it happen! With my experiences after the sale I would definitely buy another vehicle from these guys because I know I'll be looked after! More
This specific dealership offers an exceptional service. Even more specifically, is the gentleman I personally worked with Gordon Ray (forgive me if I misspell his name). From the greeting, to the period of Even more specifically, is the gentleman I personally worked with Gordon Ray (forgive me if I misspell his name). From the greeting, to the period of time that I'm waiting, I am constantly being treated very well. Nobody likes sitting and waiting, or having questions go unanswered, but this dealership and Gordon offer a great service. From his personality, to the professionalism he extends, I couldn't be happier with how I am treated. Great job :) More