Kelley Chevrolet - Service Center

They have always been on time and they have always been professional every time that I have had a service done on my car professional every time that I have had a service done on my car More

I’ve had my brand new equinox there for now 2 days and still no answers now they are saying they have to wait on someone from gm! My car is literally sitting there like a 30,000 xxx! still no answers now they are saying they have to wait on someone from gm! My car is literally sitting there like a 30,000 xxx! More

The people and services at this dealership was awesome. They were really helpful and polite. They took care of all my needs. This dealership and the people there care about me. Very friendly They were really helpful and polite. They took care of all my needs. This dealership and the people there care about me. Very friendly More

Professional, good quality work and customer service, personable. I trust Kelley Chevrolet to provide the service I need. personable. I trust Kelley Chevrolet to provide the service I need. More

Five star service! They shuttled me home and back when they realized it was going to take longer than expected. They keep you informed throughout the repair process. They shuttled me home and back when they realized it was going to take longer than expected. They keep you informed throughout the repair process. I love the face-to-face, one-on-one with the service advisor to explain what is wrong with your vehicle. The generous and comfortable waiting area makes you feel cared for. I recommend Kelley Chevrolet Service. More

I worked with Vinny on both my Silverado and my Granddaughter's Trail Blazer and am extremely satisfied with the service he gave us! Granddaughter's Trail Blazer and am extremely satisfied with the service he gave us! More

Friendly , Polite Tried to be helpful & explain their concerns Tried to work as a team to take care of my vehicle & explain my concerns concerns Tried to work as a team to take care of my vehicle & explain my concerns More

He was very polite. He explained everything and was very efficient. He even helped find me a discount. I always feel welcomed and appreciated at Kelly's. It has been 6yr He explained everything and was very efficient. He even helped find me a discount. I always feel welcomed and appreciated at Kelly's. It has been 6yrs now. More

They took time to know what was important to us in the purchase of our van. purchase of our van. More

I normally go to the GMC dealer off of Illinois Road. They give me a video on my car letting me know everything is OK. They are very friendly there. My experience at the Kelly dealership was they called They give me a video on my car letting me know everything is OK. They are very friendly there. My experience at the Kelly dealership was they called me and told me they had earlier appointments. I was working. I couldn’t make it. Then when I got in there, I was completely rushed. My car was done in less than 20 minutes. No video. nothing explained to me. The guy that checked me in was rude and quick made me feel like I was being a bother or hindering him from going home. The guy that checked me out was nice though. The guy that checked me and did not even follow my directions. I asked him to lock my keys in the car and send me an invoice because I was leaving. My car was done before I could even leave here kept my keys, but did send me the invoice so if I would not have still been there when my car was done, I would not have been able to get my keys because he didn’t lock them in the car like I asked him to. I told him if he could not lock them in there that when I got the invoice, I would lock the car doors myself. He told me that he could leave the car unlocked because there was plenty of cameras around and nobody would mess with it. But if you don’t even leave the keys in my car, how the xxxx am I supposed to get home? 🤬😡 More