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Kelley Chevrolet

Fort Wayne, IN

4.9
1,024 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,024 reviews

December 16, 2023

Enjoyed my experience with this dealership. Helped me order a brand new Chevy Trax from the factory in the color I had been searching for for many months. It did take a while to get here but, w More

by davidseiy1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Kelley Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience, David! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Kelley Chevy Team!

December 14, 2023

Great sales team. Easy experience. Croy-Boy was awesome to work with. Love my new car! More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Kelley Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Lauren. Sincerely, The Kelley Chevy Team!

December 08, 2023

Very friendly and helpful Steve was very helpful in helping us tget our information we needed to purchase the Trax. Very Nice,Friendly and Amusing Guy!! Thank You Steve for all Your help More

by Cstegnz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Firks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Kelley Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Steve assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Kelley Chevy Team!

December 06, 2023

I agree with a post I just read. Steve is like no other. Was able to work and communicate over the phone and by texting. Worked great with myself and his manager quickly and proceede More

by Hans81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Kelley Chevrolet responded

Hans, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Steve went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Kelley Chevy Team!

December 02, 2023

Steve is like no other! He knew what we were looking for as a family and did not try to pressure us into anything more. Once we finally pulled the trigger, he wanted to mak More

by richieandashley
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Kelley Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Kelley Chevy Team!

December 02, 2023

This dealership is probably by far my favorite one I’ve ever walked into. They are very helpful and respectful. They will do the best they can to get you into your want or needs. I worked with Steve Croy, More

by Murphytyler37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Kelley Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Kelley Chevy Team!

November 18, 2023

Have always find Steve and dealership great to work with. Service department too. We are return purchasers. More

by Jensr52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Kelley Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Kelley Chevy Team!

November 14, 2023

Came here planning to order a new EV car, but they had some in stock. Croy boy was nice and chatty. Long wait but thats what you expect at a car dealership. More

by JaystarTryner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Kelley Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Kelley Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Kelley Chevy Team!

September 12, 2023

Fantastic group to work with. They really went out of their way to be helpful and to get me the vehicle and deal that I wanted. More

by Tom n Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Leal
Sep 14, 2023 -

Kelley Chevrolet responded

Thank you so much for this lovely review, Tom and Lori! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new truck. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Kelley Chevy Team!

August 29, 2023

Jose was very knowledgeable and very helpful. Even though at times I was frustrated that we had to wait to so, he always kept very pleasant. He stayed in contact with us so we felt like we were More

by Teresa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Leal
Aug 30, 2023 -

Kelley Chevrolet responded

Hi Teresa and thanks for the great feedback! We're very happy that Jose was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Kelley Chevy Team!

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