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Kelley Chevrolet

Fort Wayne, IN

4.9
1,024 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,024 reviews

March 04, 2024

Service is always excellent! ! Steve is always a pleaser to work with. Very personable, easy to talk to and joke around with. Always there for his customers either in the office o More

by michelefreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Always a wonderful experience everytime we come in. Seeing Steves's smiling 🌝 face. Everyone is so pleasant to work with. 4th Equinox! All Kelley! More

by Gold392004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Kelley Chevrolet responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Kelley Chevy Team!

February 24, 2024

Andrew did a great job. Highly recommend anyone to use him as a sales person. I was given a great value for my trade in. I was on the fence about purchasing a new vehicle, b More

by lfz166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Folkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kelley Chevrolet responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Kelley Chevy Team!

February 23, 2024

Everything went smoothly except for when I took my truck back to fix a few things. I told them my fuel filter needed changed the life was at 50ish%. Alec checked and told me it had never been changed and wa More

by daytonagp4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Folkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Kelley Chevrolet responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Sincerely, Emily Hartman ehartman@kelleyauto.com

February 23, 2024

The sales consultant told us he could probably get us a rate nearly 1% less than 7.39% for a loan; however, the best they could offer me was 7.24%. I went into Kelley to finalize the paperwork, got the veh More

by emily
Recommend Dealer
No
Employees Worked With
Adam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny A
Feb 23, 2024 -

Kelley Chevrolet responded

Thank you for sharing this review regarding your experience with us, Emily. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Emily Hartman ehartman@kelleyauto.com

February 23, 2024

My experience was pretty good…. Everyone was very helpful and my salesman “Steve Croyboy” was top tier!!!! More

by Gerrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Kelley Chevrolet responded

Thank you for leaving us this great review, Gerrell! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Kelley Chevy Team!

February 20, 2024

Words can't describe how excited and happy I was and still am as i was leaving kellys with my new equinox that Andrew matt and the kelly team worked magic to get done and ill forever be thankful as they More

by rsteup1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Folkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in finance was amazing also
Feb 22, 2024 -

Kelley Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Kelley Chevy Team!

February 15, 2024

Great customer service! Loved the photo idea absolutely brilliant! Croyboy was super nice and a big help, got me everything I was looking for in a car down to the color! Kel More

by Netta Lovell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Kelley Chevrolet responded

Thanks for letting us know of your complete satisfaction, Netta. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Kelley Chevy Team!

February 14, 2024

Steve Croy was great to work with! He helped me to get a good deal and made the process smooth! More

by Cottse13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Vanness
Feb 14, 2024 -

Kelley Chevrolet responded

Thanks for your outstanding review! We're very happy to hear that Steve was of such help to you to get you a good deal. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Kelley Chevy Team!

February 09, 2024

This dealership had a good selection and was absolutely amazing at helping me find the perfect car! More

by Heavenlee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Kelley Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Kelley Chevy Team!