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Kelley Chevrolet

Fort Wayne, IN

4.9
1,027 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,027 reviews

February 10, 2022

Steve acted fast when I came to him about trading my vehicle in for an upgrade and had me in a nicer newer vehicle within a day. No hassle or anything and got me within my preferred monthly payments wit More

by Kolin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Kelley Chevrolet responded

Kolin, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Kelley Chevy Team!

February 07, 2022

A big thank you to Steve Croy!! We appreciate your excellent service and great knowledge! Satisfied once again!! More

by Barb Purvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Kelley Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Kelley Chevy Team!

February 01, 2022

Kelley Chevrolet was outstanding during all aspects of this transaction. The knowledge of the sales rep and business manager made it extremely smooth. More

by Wamuzzillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Hoover
Feb 02, 2022 -

Kelley Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Kelley Chevy Team!

February 01, 2022

Why is it that every time I get my car serviced that one or two lug nut caps get twisted off? I been told because of age? It’s a 2020 so throw that one out the window. I’ve also been told there of poor qual More

by Na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tire buster
Feb 03, 2022 -

Kelley Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Emily Hartman/ ehartman@kelleyauto.com

Feb 03, 2022 -

Na responded

Just asking for replacement lug nuts because the wheels look shabby without them. By the way I am now missing 7 caps. 2 from the latest service completed on 1/31/22

January 16, 2022

I was impressed with Kelley Chevrolet Fort Wayne Indiana. It all started out with the COO Stephanie Hartman. She spent the time with me that she would’ve had to and I appreciated it. The sales rep Craig Ride More

by Greg E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Hartman, Wilmington ?
Jan 18, 2022 -

Kelley Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelley Chevy Team!

January 14, 2022

Excellent, fast service without pressure. Adrian, Matt and Shannon were awesome and all worked to get me the best deal on my Camaro. More

by Sandmansleep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Nino
Jan 18, 2022 -

Kelley Chevrolet responded

Sandmansleep, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Kelley Chevy Team!

December 28, 2021

Thank you, Mike Rosine and Jake, for helping me to get into my new 2022 Equinox! Both of you are out standing at what you do! Kelley Chevrolet is the best! Thank you. Dan More

by Dstrayer2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hofmann
Dec 30, 2021 -

Kelley Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Kelley Chevy Team!

December 21, 2021

Just bought my second car from Steve Croy at Kelley Chevy. He has been super helpful both times and helped me find the right car for me. If you are looking for a car go ask for Steve! More

by Michael C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Kelley Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

November 30, 2021

Purchasing at Kelley Chevy was a really great experience. Craig and the entire group do a great job, all the way from finding the right car to getting a loan for me. I’ll definitely be back! More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Kelley Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Kelley Chevy Team!

November 20, 2021

The staff is very friendly and helpful while covering all aspects of buying a car and leading you through the process, especially if you’re a first time buyer. I didn’t feel pressured into buying my car here More

by eviebutler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Hill
Nov 20, 2021 -

Kelley Chevrolet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Kelley Chevy Team!

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