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Kelley Chevrolet

Fort Wayne, IN

4.9
1,027 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,027 reviews

December 31, 2022

We are third time customers of Steve and will never go to another sales guy. He is the best and was able to get us exactly what we wanted (and more). Highly recommended Steve and Kelley Chevrolet. Service fr More

by HappyOstermans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Kelley Chevrolet responded

John, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Kelley Chevy Team!

December 23, 2022

Crowboy was very helpful and explained everything in a way that made sense! Environment was also very inviting! More

by isabelniswander
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Kelley Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Kelley Chevy Team!

December 22, 2022

Steve once again got the job done with no hassle and no stress. In a situation where time was of the essence and a schedule that doesn’t allow for a lot of shopping, he made the impossible possible! I woul More

by Tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Kelley Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Kelley Chevy Team!

December 08, 2022

Whenever we walk in the door at Kelley, we are always warmly greeted with smiling faces, friendly and knowledgeable sales representatives. More

by EquinoxMaryHale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Nino, Shannon Hill
Dec 09, 2022 -

Kelley Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Kelley Chevy Team!

December 01, 2022

My wife and myself was extremely impressed with Kelley Chevrolet. Our sales person Jose was very helpful all the way through our process. He was very thorough and knowledgeable about our Chevy Traverse. P More

by Rennie65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Leal
Dec 01, 2022 -

Rennie65 responded

Jose Leal was an absolute fantastic sales consultant !! My wife and I bought a used 2020 Traverse and he was the best salesman I’ve ever worked with. He goes above and beyond!!

November 16, 2022

I just purchased my second car from Kelley within 4 years. Worked with Steve Croy both times! He always gets what I want. The whole team is great to work with, from start to finish and any services in- More

by Cassied92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Gallogly
Nov 17, 2022 -

Kelley Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Kelley Chevy Team!

November 08, 2022

Excellent in sales and service. Steve is an awesome salesman. Not pushy, cares about the client, and wants to help them find the vehicle that will precisesly suit there needs. If yo More

by aphrodisijak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nackers
Nov 09, 2022 -

Kelley Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Kelley Chevy Team!

October 25, 2022

Steve Croy and Mason Coy were awesome. . From the time we walked in the dealership on Saturday 10/22 till we left those two guys worked to get us the best deal.. We appreciate everything th More

by JoshuabMichaud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Kelley Chevrolet responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelley Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Kelley Chevy Team!

October 21, 2022

Great job by Kelley. I stopped out to look for a truck and Craig found exactly what I wanted. He actually listened to me and then delivered! More

by Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Kelley Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelley Chevy Team!

October 19, 2022

Stephan made buying a car entertaining. You can tell he loves what he does and works hard to get you the vehicle you’re looking for. More

by Lindsayg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Kelley Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Kelley Chevy Team!

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