Kelley Buick GMC

Excellent customer service. I brought my vehicle in to have regular scheduled maintenance. Chad greeted me right away. He quickly and efficiently checked me in, took my vehicle I brought my vehicle in to have regular scheduled maintenance. Chad greeted me right away. He quickly and efficiently checked me in, took my vehicle back for service and then closed out my service ticket. My vehicle was back to me in less than an hour. I believe it was more in the area of 30 minutes. During this process Chad asked various other questions to make sure I received all the required maintenance while I was there. This led to me having my tires rotated. Chad then followed up with me a day or so later to make sure everything was fine with my vehicle. This is the customer experience of a lifetime. I am very pleased with my experience and I will see you again in the future because of this. Thank you. And Thanks to Chad. He’s a keeper! More

alway polite and helpful we have purchased three cars with Kelly and will probably buy our 4th thank you for good service.Manny was our sales person he is always so helpful. we have purchased three cars with Kelly and will probably buy our 4th thank you for good service.Manny was our sales person he is always so helpful. More

Good place Very accommodating dealership and service center. They have very nice lounge while you wait. Service was completed in a reasonable time. Very happy an Very accommodating dealership and service center. They have very nice lounge while you wait. Service was completed in a reasonable time. Very happy and will return. More

Each person we dealt with was very friendly and helpful. Many of our friends recommended Kelley GMC to us. We thought we would give it a try and now we know why it is so popular! From the first contact until Many of our friends recommended Kelley GMC to us. We thought we would give it a try and now we know why it is so popular! From the first contact until the last each person was knowledgeable and eager to help. It’s the first car we have bought where it didn’t feel like there were the usual car dealership price games going on! The four year old son of our salesperson stopped in to see Daddy at work, before we left we felt like we were part of the family! That feeling is not what you expect at a car dealership these days and it was very refreshing! Overall we were very satisfied with our service and purchase and now we are the ones referring our friends to Kelley GMC! More

Amazing Great experience and very fast service! I needed a new tire and they had it ordered and installed in less than 24 hours!!! I definitely recommend Great experience and very fast service! I needed a new tire and they had it ordered and installed in less than 24 hours!!! I definitely recommend More

Always friendly! Always very friendly and helpful. The wait time was very short and they made sure we were comfortable. Always enjoy having our car serviced here. Always very friendly and helpful. The wait time was very short and they made sure we were comfortable. Always enjoy having our car serviced here. More

never a problem They are always great, friendly and professional to deal with. This is the only place that i get service and buy vehicles from since 2004. My salesper They are always great, friendly and professional to deal with. This is the only place that i get service and buy vehicles from since 2004. My salesperson Jon Andrews, Louis Carpenter and rest of the staff always go the extra mile to make sure you are satisfied and are well taken care of. I send anyone I know here More

Efficient, fast Every service so far has been a rather pleasant experience. The service staff is friendly and honest. That says a lot considering most dealerships in Every service so far has been a rather pleasant experience. The service staff is friendly and honest. That says a lot considering most dealerships in service stations. More

Great service and great deal I drove down from Jacksonville to trade in my 2015 Jeep Grand Cherokee for 2018 Jeep Grand Cherokee they had on the lot. I got a very fair deal on my I drove down from Jacksonville to trade in my 2015 Jeep Grand Cherokee for 2018 Jeep Grand Cherokee they had on the lot. I got a very fair deal on my trade-in and a fantastic price on the new vehicle. I continue to search out of curiosity for a better deal on the 2018 and I cannot find one. Kelley dealership is top-notch. Salesman Chico was very courteous and helpful. He worked with me over the phone for a few days since I was close to 200 miles away. We had pretty much everything all worked out before I got there and all I had to do was test drive and sign the papers. I would highly recommend them to anyone More

TOTAL GROUP OF IDIOTS!!!!! Online inquiry 2 Days no response, jump on their chat feature with Luci telling her I want to speak with Mr. Derrick Kelley owner, 6 days No Response Online inquiry 2 Days no response, jump on their chat feature with Luci telling her I want to speak with Mr. Derrick Kelley owner, 6 days No Response LOL!!!! Finally get a call back from some IDIOT named Kenny Lopez in sales tell him I am career Military and eligible for Supplier pricing "I will get it out to you ASAP," 3 hours later finally get the quote full Retail, what's up Kenny, did you forget I am Military, then sales manager Brandon Wundrow calls wanting to know if I am ready to buy, per Brandon "this our quote "Take it or Leave It" no thanks I will leave it, have your owner give me a call still no call from Derrick Kelley, LOL!!!! Still waiting for that call from Mr. Kelley, should be 0 STARS, complete lack of chain of command, who is in charge!!!!!!!!!!!!!!!!!!!! More