Kelley Buick GMC
Bartow, FL
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Only Dealership for my Truck! Always willing to help... Friendly, Friendly, Friendly.... Never high pressure at the service desk. You ask them to jump.... They say “How High” An Always willing to help... Friendly, Friendly, Friendly.... Never high pressure at the service desk. You ask them to jump.... They say “How High” And they serve “Coffee and Donuts!!!” More
Total satisfaction! Jon was courteous, knowledgeable and helpful. He listened to our requests and facilitated the purchase of the 2016 Encore which I elected to buy rath Jon was courteous, knowledgeable and helpful. He listened to our requests and facilitated the purchase of the 2016 Encore which I elected to buy rather than lease a new Encore for another 3 years. He arranged to have a strap attached to the hatchback on my car in a few days as I am short and at times have trouble reaching up to close that door. Parts had to be ordered, and I expect to have that work done within this week. Adam was also very accommodating in the final preparation and signing the documents of sale. I have also always been impressed with the service department,which is another reason I continue to do business with the Bartow Kelley Buick people. More
The dealership worded very hard to satisfy my needs - Thanks Mario seems to care about customers needs ans concerns - Pretty Awesome Young Man!!!!!!!!! Follows up after the sale to make sure everything is taken Mario seems to care about customers needs ans concerns - Pretty Awesome Young Man!!!!!!!!! Follows up after the sale to make sure everything is taken care of. More
Very efficient The personnel at Kelly Buick GMC are very friendly, efficient and knowledgeable. it is a pleasure to work with the Service Dept. Great experience e The personnel at Kelly Buick GMC are very friendly, efficient and knowledgeable. it is a pleasure to work with the Service Dept. Great experience every time we have had to have any work done. More
Excellent Sales once again We have been purchasing vehicles since 2004 from Jon Andrews. Even though the dealership has changed names, Jon has stayed consistent. Jon has excelle We have been purchasing vehicles since 2004 from Jon Andrews. Even though the dealership has changed names, Jon has stayed consistent. Jon has excellent work ethics that you want in a salesperson. He never pushes you towards something that he knows you do not want and always looks for the best deal possible. The words to describe Jon would be Integrity, Honest, Compassionate, Caring, and has a well rounded attitude with an excellent smile. We consider Jon a part of our family and have told him if he leaves Kelley then we will leave as well. I would not buy from anyone else. Adam was new to us but did an excellent job as well. He has a positive attitude and had all paperwork ready to be signed when we walked in the door. Great Service and seems to work well with Jon, that is a plus. More
oil leak Oil light came on while driving, drove to Kelley's, told Chad what the problem was, he got car into service, something had put a hole in the oil filte Oil light came on while driving, drove to Kelley's, told Chad what the problem was, he got car into service, something had put a hole in the oil filter, they fixed the problem in no time. Not first time in service. They have always treated me with a courteous and professional manner. I would highly recommend Kelly's service dept. More
Great Experience Very Satisfied Very good customer service and very helpful. I received the vehicle that I wanted at a great price. I would highly recommend this dealership and would Very good customer service and very helpful. I received the vehicle that I wanted at a great price. I would highly recommend this dealership and would come back in the future. More
GREAT AS ALWAYS. I only take my car here for service beause they know how to treat people with respect and friendlyness. I always feel that my is ready to go when th I only take my car here for service beause they know how to treat people with respect and friendlyness. I always feel that my is ready to go when they bring it. Never worry that they forgotten anything. love these guys and jon too. More
Had a very pleasant experience with the team at Kelley The staff was very accommodating and pleasurable to work with. I feel like I was treated as fairly as possible under the circumstances. I would defini The staff was very accommodating and pleasurable to work with. I feel like I was treated as fairly as possible under the circumstances. I would definitely return and purchase vehicles from them in the future. More
Service car Matt in service is very nice and informative and Kenny is also. The dealership makes it very comfortable for you to wait for your vehicle. Matt in service is very nice and informative and Kenny is also. The dealership makes it very comfortable for you to wait for your vehicle. More