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Kelley Auto Mall
Decatur, IN
486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 486 reviews
July 15, 2026
Before I bought the car I was told it went through the shop of inspection and it looked fine. Two weeks after purchase, the service engine light appeared. After the inspection crew performed another inspe shop of inspection and it looked fine. Two weeks after purchase, the service engine light appeared. After the inspection crew performed another inspection I was told the car had an oil leak, a water pump leak and a rusty cross over pipe. I feel these issues should have been documented with the initial inspection. More
by reiny01
Verified CustomerEmployees Worked With
Jeff, Tom, Ethan and an inspection crew.
July 08, 2026
I brought my vehicle in following an accident the previous evening for a repair estimate. Everyone was polite. A young man took pictures and my information and sent me on my way with the estimate. previous evening for a repair estimate. Everyone was polite. A young man took pictures and my information and sent me on my way with the estimate. More
by schmidt.janice.e
July 03, 2026
Did not make a real effort to get us a loaner. Took them 4 days to get the parts required to fix the car. Every time I inquired about the car was told they needed additional parts and they would b Took them 4 days to get the parts required to fix the car. Every time I inquired about the car was told they needed additional parts and they would be in next day. More
by lesf
July 01, 2026
Outstanding service and very kind and personable! ❤️👌😊 I would use their service department in the future. ❤️👌😊 I would use their service department in the future. More
by ALIVALON
Employees Worked With
