Keller Bros. Ford Lititz

We were very pleased with our shopping experience at Keller Bros. Ford in Lititz, PA. Our salesperson Brenna was excellent - very attentive and knowledgeable without being at all pushy or aggressive, wh Keller Bros. Ford in Lititz, PA. Our salesperson Brenna was excellent - very attentive and knowledgeable without being at all pushy or aggressive, which I greatly appreciated. I've walked out of dealerships when someone puts on the "hard sell". Communications with Brenna was prompt and clear, everything with loan processing went according to plan ... the finance fellow and dealership manager couldn't have been friendlier or more genuine. Just a really good experience and we are loving the car. I've been a Ford guy all my adult life. Had an Expedition for 16 years, have had my Mustang for 11 years, and just traded a 9-year old Explorer for my 2023 model. Just finished a 2200 mile trip to Florida and back - what a beautiful riding vehicle. Averaged 24 mpg down and back, despite traveling 81 through the mountains of Virginia and the Carolinas. The Eco-Boost I4 engine is no joke. Plenty of juice whenever I needed it. More

Exceptional customer service; courteous, professional and very helpful. Answered all questions, explained features of the vehicles and demonstrated. very helpful. Answered all questions, explained features of the vehicles and demonstrated. More

My second time coming to this dealership from far Southern Md. ( a 3 1/2 hour trip ) to buy a car. First time impressed me so much that I returned for my next car. ALL of the employees - from the Gen Southern Md. ( a 3 1/2 hour trip ) to buy a car. First time impressed me so much that I returned for my next car. ALL of the employees - from the General Manager to the techs in the service department take the time to talk to you honestly about any questions you have about the vehicle you are thinking of purchasing. I will return to get my next vehicle also. More

Great respect for the the trusting nature of Jason and Bruno. They handled the sale of the vehicle I purchased very professionally. Nick handeled the financial part of the vehicle with Bruno. They handled the sale of the vehicle I purchased very professionally. Nick handeled the financial part of the vehicle without very efficiently. More

Great buying experience honest and not pushy at all willing to work with you for what you want did not feel pressured to purchase anything. Welcoming dealer, Brad was awesome was looking online and inq willing to work with you for what you want did not feel pressured to purchase anything. Welcoming dealer, Brad was awesome was looking online and inquiring about an explorer and he made himself available when we were to see the vehicle. Thank you so much. More

The team at Keller Bros. Ford is a pleasure to work with. They only recommend work that needs to be done. They do it well and deliver on time. I am now a loyal customer Ford is a pleasure to work with. They only recommend work that needs to be done. They do it well and deliver on time. I am now a loyal customer. More

Everyone at the dealership was very pleasant and welcoming. My salesperson Brenna was great! she took every step necessary to get me in the right vehicle at the right price. They were very fair with welcoming. My salesperson Brenna was great! she took every step necessary to get me in the right vehicle at the right price. They were very fair with my trad in value. My overall experience was great! More

Keller Bros has been amazing to me not once, but TWICE! I recently purchased my second car from them and the process was seamless. I don't live in the area and both times they have made the drive so worth I recently purchased my second car from them and the process was seamless. I don't live in the area and both times they have made the drive so worth it. They kept in contact with me, answered all my questions, sent videos and pictures, and the dealership had a room with some toys for my son to play while I did paperwork. I will be recommending them to everyone! More

Service at Keller Bros. has always been exemplary. There has never been an issue. Never been a problem. has always been exemplary. There has never been an issue. Never been a problem. More

First off I'd like to say everybody was very nice from sales to service. My only issue is that Their pricing are VERY HIGH compared to other Ford Dealers in NJ and Long Island.. I called 6 Dealers the a sales to service. My only issue is that Their pricing are VERY HIGH compared to other Ford Dealers in NJ and Long Island.. I called 6 Dealers the average is 59.99 for "The Works" Keller is $99.99 Just because your the only player in town (Other then Chapman) I think you shouldn't take advantage of your customers. When my service is due in the next 5 months or less, I'll get The Works done in NY while visiting family More