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Keller Bros. Ford Lititz
Lititz, PA
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New purchase Execellent staff and very patient in the process. Tj was awesome in helping with the financing aspect and Billy was a great salesperson. Thanks for yo Execellent staff and very patient in the process. Tj was awesome in helping with the financing aspect and Billy was a great salesperson. Thanks for your professionalism. More
New lease made easy Excellent service. Sales staff were pleasant, gave no pressure, and very knowledgeable about vehicles. They listened to what I was looking for in a Excellent service. Sales staff were pleasant, gave no pressure, and very knowledgeable about vehicles. They listened to what I was looking for in a vehicle and were very accommodating. My transition from ownership to leasing a new vehicle was seamless. More
Sales people were very accommodating The sales staff were friendly and courteous. They went out of their way to make sure my purchase was right. I felt I received a fare deal. The sales staff were friendly and courteous. They went out of their way to make sure my purchase was right. I felt I received a fare deal. More
Keller Bros. Ford My wife and I have leased and purchased from Keller Brothers Ford and consider our experiences to be the most positive we have ever had in our 50 year My wife and I have leased and purchased from Keller Brothers Ford and consider our experiences to be the most positive we have ever had in our 50 years of car buying. The staff is most accomodating and willing to work with you to satisfy your car buying needs within any budgetary considerations you might have. They simply do an outstanding job! They get my highest recommendation! More
Mostly a positive experience This was my first purchase from Keller Bros. I was referred by a friend who had an excellent experience there. I purchased a 2012 F150 and I am super This was my first purchase from Keller Bros. I was referred by a friend who had an excellent experience there. I purchased a 2012 F150 and I am super thrilled with the truck itself. Salesman Mike Howard was very nice and used sales manager Ryan Oberholtzer was as well. Definitely do a great job making you feel like family. A few things I wasn't 100% thrilled with was that the truck didn't have a backup camera and I was quoted at a price that later turned out to be over 60% lower than the actual price. I was offered a small discount, but that was still going to be almost double the price I was quoted. The reason was the camera that used to be installed isn't available anymore. I would have preferred them saying "let me check on the price" before throwing a number out there. Also, I had to take the truck in for service on the rear window that needed replaced (defroster didn't work - discovered on inspection) and when I picked the vehicle up from the service center one of the magnets I had on the tailgate was missing. Overall a positive experience and I would refer a friend/family member to KB Ford More
Surpassed expectations Mike Groff and Billy Peene both went the extra mile to help when my new car was delayed by Ford build schedule and I had turned in my lease. The pro Mike Groff and Billy Peene both went the extra mile to help when my new car was delayed by Ford build schedule and I had turned in my lease. The process of leasing and collecting my car could not have gone smoother thanks to Tim the credit manager. The experience was the best I’ve had in Buying a new car from A Ford Dealer. More
Wonderful people. I purchased a used Ford C Max from Mike Howard. He was very curtious and was very knowledgeable about the vehicle. I will definitely be buying my next I purchased a used Ford C Max from Mike Howard. He was very curtious and was very knowledgeable about the vehicle. I will definitely be buying my next vehicle there. More
Keller Bros.Ford is the best-Phil/sales is the best. Keller Brothers Ford is the best there is. Phil in sales is my go to guy. Phil "hears" me and helps me get what "I" want. This is my 3rd Keller pur Keller Brothers Ford is the best there is. Phil in sales is my go to guy. Phil "hears" me and helps me get what "I" want. This is my 3rd Keller purchase and my satisfaction with the staff is enormous. Tim C., thank you too...Looking forward to my next purchase already.....Brenda Tucker More
First Keller Bros. Purchase I could not have asked for a better experience. I went in expecting to just look around to see what was available, and with the excellent help of Mike I could not have asked for a better experience. I went in expecting to just look around to see what was available, and with the excellent help of Mike the sales person I bought a Ford Fusion. My questions were answered with honesty and the whole purchase went so smoothly. They did there best to get me the best possible price and great trade in amount. I will definitely be buying my next care from Keller Bros. More
Great Customer Service I purchased a Mustang at Keller Brothers 6 years ago and went back for my next purchase based on my previous experience. Again I had a similar experie I purchased a Mustang at Keller Brothers 6 years ago and went back for my next purchase based on my previous experience. Again I had a similar experience to my previous purchase. There was no high pressure and the price of the new purchase was reasonable. Feeling good about the transaction at the end of the day is something that you don't always experience when purchasing a car. I like how I am treated at this dealership and will continue to go back for my next car. More