Keller Bros. Ford Lititz

Great service Dealship did all I would want. I would send any and all my friends there for a car. Financial department nailed it. Great experience would highly reco Dealship did all I would want. I would send any and all my friends there for a car. Financial department nailed it. Great experience would highly recoment. More

Professional & Honest I recently bought a 2014 SRT Viper Matte Black from Keller Bros. in Lititz. I had a wonderful experience The staff and manager are wonderful people. I recently bought a 2014 SRT Viper Matte Black from Keller Bros. in Lititz. I had a wonderful experience The staff and manager are wonderful people. They really went out of their way to be accommodating. Their complete honesty was what made the deal. I love my new car! Deborah Truscello More

Easiest New Car Purchase I needed to have 2 vehicles in the past due to my job, one of which needed to be a SUV for my disabled father. I was at four other dealers in the are I needed to have 2 vehicles in the past due to my job, one of which needed to be a SUV for my disabled father. I was at four other dealers in the area that morning, just doing my homework. Jason H. helped me when I first started walking around on the lot. Jason was not pushy and listened to what I wanted and needed in a vehicle. Before I knew it I was behind the wheel test driving my soon to be new car. I was allowed to drive the car to my parents home to see if my father could easily enter and exit the vehicle. TJ with finance was fabulous. She made the headache of a new car payment easy and fun. The entire experience was great. Highly recommend Keller Bros. Lititz for a car purchase!!! More

The Best Car Buying Experience I've Ever Had The purchase of a new vehicle became a necessity when we recently were without a vehicle due to an accident. I contacted Rick Pontz at Keller Bros. an The purchase of a new vehicle became a necessity when we recently were without a vehicle due to an accident. I contacted Rick Pontz at Keller Bros. and told him what we were looking for. That same day, Rick drove the car to my house, and allowed my wife and I to drive it for two days to see if it was what we were looking for. If we didn't like it .... no pressure, just bring it back. After two days we were satisfied that this was the car we wanted. During those two days I did a little research on price, and not only did Keller Bros give me an excellent price, but it was far better than I was anticipating. On top of that, they found a better interest rate for financing than I came preapproved with. I would recommend to anyone if you are in the market for a vehicle to be sure to visit Keller Bros and see salesman Rick Pontz. This was without a doubt the best car buying experience I have ever had. More

New purchase Execellent staff and very patient in the process. Tj was awesome in helping with the financing aspect and Billy was a great salesperson. Thanks for yo Execellent staff and very patient in the process. Tj was awesome in helping with the financing aspect and Billy was a great salesperson. Thanks for your professionalism. More

New lease made easy Excellent service. Sales staff were pleasant, gave no pressure, and very knowledgeable about vehicles. They listened to what I was looking for in a Excellent service. Sales staff were pleasant, gave no pressure, and very knowledgeable about vehicles. They listened to what I was looking for in a vehicle and were very accommodating. My transition from ownership to leasing a new vehicle was seamless. More

Sales people were very accommodating The sales staff were friendly and courteous. They went out of their way to make sure my purchase was right. I felt I received a fare deal. The sales staff were friendly and courteous. They went out of their way to make sure my purchase was right. I felt I received a fare deal. More

Keller Bros. Ford My wife and I have leased and purchased from Keller Brothers Ford and consider our experiences to be the most positive we have ever had in our 50 year My wife and I have leased and purchased from Keller Brothers Ford and consider our experiences to be the most positive we have ever had in our 50 years of car buying. The staff is most accomodating and willing to work with you to satisfy your car buying needs within any budgetary considerations you might have. They simply do an outstanding job! They get my highest recommendation! More

Mostly a positive experience This was my first purchase from Keller Bros. I was referred by a friend who had an excellent experience there. I purchased a 2012 F150 and I am super This was my first purchase from Keller Bros. I was referred by a friend who had an excellent experience there. I purchased a 2012 F150 and I am super thrilled with the truck itself. Salesman Mike Howard was very nice and used sales manager Ryan Oberholtzer was as well. Definitely do a great job making you feel like family. A few things I wasn't 100% thrilled with was that the truck didn't have a backup camera and I was quoted at a price that later turned out to be over 60% lower than the actual price. I was offered a small discount, but that was still going to be almost double the price I was quoted. The reason was the camera that used to be installed isn't available anymore. I would have preferred them saying "let me check on the price" before throwing a number out there. Also, I had to take the truck in for service on the rear window that needed replaced (defroster didn't work - discovered on inspection) and when I picked the vehicle up from the service center one of the magnets I had on the tailgate was missing. Overall a positive experience and I would refer a friend/family member to KB Ford More

Surpassed expectations Mike Groff and Billy Peene both went the extra mile to help when my new car was delayed by Ford build schedule and I had turned in my lease. The pro Mike Groff and Billy Peene both went the extra mile to help when my new car was delayed by Ford build schedule and I had turned in my lease. The process of leasing and collecting my car could not have gone smoother thanks to Tim the credit manager. The experience was the best I’ve had in Buying a new car from A Ford Dealer. More