Keller Bros. Ford Lititz

Great. Deal Working with Keller bros. And there entire staff was really nice. The sales dept. was very nice and willing to help with anything we needed. They work Working with Keller bros. And there entire staff was really nice. The sales dept. was very nice and willing to help with anything we needed. They worked with us to find close to what we wanted. There service dept. is just as nice and willing to help. Over all a good dealership to work with and I’ll recommend Them to all that ask where we got the truck. Thank you again. More

Best car buying experience EVER. When I entered the dealership with only $3000 to spend, I didn't expect much willing enthusiasm from Brad and the used car manager on staff at the mom When I entered the dealership with only $3000 to spend, I didn't expect much willing enthusiasm from Brad and the used car manager on staff at the moment. Brad shook my hand and said, "Let me see what myself and my manager can come up with. Really, we were desperate to have a car that very evening and they really jumped into action to make that happen for us. I wasn't expecting much, but they treated us like we were buying a brand new car, never giving us less attention than someone who had no limit of financial ability. Brad and the whole crew working that night really went out of their way to help us. And in the end we spent way less than we intended to. Every staff member asked if we needed water, coffee or a snack from their refreshments room, Not one person gave us the "cheap customer side-eye" from having so little to spend. And when I drove away that evening with my new-to-me car, it had just been detailed by the garage staff. It left me with only positive feelings about the whole transaction. More

Awesome Just had a state inspection and tire rotation. But needed shuttle help. Everything was handled promptly and professionally. I’m very satisfied with th Just had a state inspection and tire rotation. But needed shuttle help. Everything was handled promptly and professionally. I’m very satisfied with the service. More

Experienced team I've bought from Keller Brothers once before. They provide a knowledgeable staff with no high pressure sales tactics. Overall it was a very smooth tra I've bought from Keller Brothers once before. They provide a knowledgeable staff with no high pressure sales tactics. Overall it was a very smooth transaction, thanks again! More

Wonderful I am one of those people who dread going into an auto dealership. I have worked in the field and have seen some things that have been questionable to I am one of those people who dread going into an auto dealership. I have worked in the field and have seen some things that have been questionable to say the least. I always have my guard up and did when I entered Keller Bros. Ford but it did not last for long. I was presently surprised at not only how knowledgeable and nice they were, but also how TRANSPARENT they were. They made sure I knew what was going on at all times and were honest with me. No games. Brad was our salesperson, and his knowledge and personable nature made us at ease. Tim was our F&I person and he was funny and not pushy. The time we spent with him was long as it was a two car purchase BUT very enjoyable. I will look forward to my future relationship with this dealership as I will be using them for service. Please do not hesitate to visit them if you need a new Ford. You will not regret it. More

Great truck buying experience! I purchased a new truck from Keller Bros and the process couldn't have gone any smoother. From them finding the truck to sales and finance, it was a I purchased a new truck from Keller Bros and the process couldn't have gone any smoother. From them finding the truck to sales and finance, it was a great experience. More

Very helpful and patient This is the third car from Keller Bros. always treated fairly and with kindness. Never pressured for a sale always patient and helpful answer question This is the third car from Keller Bros. always treated fairly and with kindness. Never pressured for a sale always patient and helpful answer questions. More

enjoyable, treated with respect This was my first time buying a new vechile, Rick pontz was very easy to work with. Quick response and great service. At no piont durung t he process This was my first time buying a new vechile, Rick pontz was very easy to work with. Quick response and great service. At no piont durung t he process did I feel pressured to buy. More

Repair Summary Keller Bros. employees were kind, knowledgeable, efficient, and timely. From Chris the scheduler, to Rod the mechanic. This has been my experience eve Keller Bros. employees were kind, knowledgeable, efficient, and timely. From Chris the scheduler, to Rod the mechanic. This has been my experience every time and with every repair. More

Have never had a bad experience at Keller Bros. in Lititz My family has been with Keller Bros. for 26 yrs. Even though we live a distance from the dealership we know we get great service there. It is well w My family has been with Keller Bros. for 26 yrs. Even though we live a distance from the dealership we know we get great service there. It is well worth the time and effort for us to bring our cars there for service or buying another car. More