Keller Bros. Ford Lititz

Fantastic service The service department at Keller Brothers Ford is tops. I have been having my car serviced there for over 5 years and have found the staff to be knowl The service department at Keller Brothers Ford is tops. I have been having my car serviced there for over 5 years and have found the staff to be knowledgeable, courteous, and always on time. If you choose to wait for your car while it is being serviced, the waiting room is clean, comfortable, and there are refreshments available if you choose. Highly recommend! More

Good dealer service Fair, honest,reliable, and accommodating. This service department is very easy to communicate with and work out problems with you. If a serious proble Fair, honest,reliable, and accommodating. This service department is very easy to communicate with and work out problems with you. If a serious problem comes up they do their best to get you in for service More

Excellent experience Sales are very helpful. We told them what we needed and they listened. The dealership works as a team to help the customer. Liked that. Sales are very helpful. We told them what we needed and they listened. The dealership works as a team to help the customer. Liked that. More

Service Work Service was completed in a timely manner. Easy to schedule. Service counter personal could be a little more knowledgable on product. Not much more to Service was completed in a timely manner. Easy to schedule. Service counter personal could be a little more knowledgable on product. Not much more to say More

light bulb out I noticed that the right-side light bulb over the license plate was burned out. I was able to have this situation taken care of promptly on a drop-in I noticed that the right-side light bulb over the license plate was burned out. I was able to have this situation taken care of promptly on a drop-in basis since I had just recently had the regular "Works" servicing done. The service department employees are always pleasant and efficient. I usually can deal with the same person (Dave), who knows me by name and rarely keeps me waiting when I arrive. More

Amazing car I bought my 2010 fusion used from another ford dealership. It was 2015, when I bought it and if had only 93,000 miles. Runs strong and now has 189, I bought my 2010 fusion used from another ford dealership. It was 2015, when I bought it and if had only 93,000 miles. Runs strong and now has 189,571 miles on the car/engine. Drove it to WI, drove it also to SC, no problems. Very good on gas. I like Keller Bros because of their down to earth approach with everything. I could go back to the dealership where I bought the car, but I'm not sold on them, even though I got a very good price for the car, their service and general attitude leaves alot to be desired. More

Great experience The sales rep was very helpful getting us a great vehicle with the specs we were looking for. Closing was easy. Got a decent rate on financing and t The sales rep was very helpful getting us a great vehicle with the specs we were looking for. Closing was easy. Got a decent rate on financing and trade in. More

2016 Ford Fusion Maintenance In the first 3 months I have owned this 2016 Fusion, purchased at Keller Bros, I had it in for maintenance 4 times. The maintenance crew fixed it eac In the first 3 months I have owned this 2016 Fusion, purchased at Keller Bros, I had it in for maintenance 4 times. The maintenance crew fixed it each time (at no cost to me) for unforeseen problems. It seems that all is working well now for which I am grateful. In my opinion, I see a great maintenance section at Keller Bros Ford group in Lititz. I highly recommend them for service after the sales department did a good job in selling me the car. More

Very accommodating! Called in to see if I could get inspection done that morning, Shawn made it happen! I am very happy with this service department. inspection done that morning, Shawn made it happen! I am very happy with this service department. More

I was pleased with the truck and willingness to process all the paper promptly. You were Interested in what I wanted to buy. Thanks you have a satisfied customer. all the paper promptly. You were Interested in what I wanted to buy. Thanks you have a satisfied customer. More