Keller Bros. Ford Lititz

the works 11/2019 I found the service department clean, the staff is friendly, patient to listen, informative about specific vehicle recommendations with overall knowle I found the service department clean, the staff is friendly, patient to listen, informative about specific vehicle recommendations with overall knowledge of product lines, and punctual in delivering the finished work order. More

I’ve had Major problems with my 2019 Shelby GT 350!!! Keller Brothers took excellent care of my vehicle and never once did I doubt that they would come through for me as they always have done! Wouldn’t g Keller Brothers took excellent care of my vehicle and never once did I doubt that they would come through for me as they always have done! Wouldn’t go to any other dealership for my next purchase.Or let anybody else work on my vehicle trust them 100% More

Easy car buying Honest, knowledgeable people. Very easy to deal with. Made car buying experience very comfortable. Would definitely recommend to others. Got the e Honest, knowledgeable people. Very easy to deal with. Made car buying experience very comfortable. Would definitely recommend to others. Got the exact car I wanted. Thank you. More

Good Experience My salesman was very informative, explaining the car I was thinking of purchasing. He offered me other auto options that interested me as well. All My salesman was very informative, explaining the car I was thinking of purchasing. He offered me other auto options that interested me as well. All the Keller personal I dealt with were polite and helpful. There were no hard sales tactics. More

Fantastic service The service department at Keller Brothers Ford is tops. I have been having my car serviced there for over 5 years and have found the staff to be knowl The service department at Keller Brothers Ford is tops. I have been having my car serviced there for over 5 years and have found the staff to be knowledgeable, courteous, and always on time. If you choose to wait for your car while it is being serviced, the waiting room is clean, comfortable, and there are refreshments available if you choose. Highly recommend! More

Good dealer service Fair, honest,reliable, and accommodating. This service department is very easy to communicate with and work out problems with you. If a serious proble Fair, honest,reliable, and accommodating. This service department is very easy to communicate with and work out problems with you. If a serious problem comes up they do their best to get you in for service More

Excellent experience Sales are very helpful. We told them what we needed and they listened. The dealership works as a team to help the customer. Liked that. Sales are very helpful. We told them what we needed and they listened. The dealership works as a team to help the customer. Liked that. More

light bulb out I noticed that the right-side light bulb over the license plate was burned out. I was able to have this situation taken care of promptly on a drop-in I noticed that the right-side light bulb over the license plate was burned out. I was able to have this situation taken care of promptly on a drop-in basis since I had just recently had the regular "Works" servicing done. The service department employees are always pleasant and efficient. I usually can deal with the same person (Dave), who knows me by name and rarely keeps me waiting when I arrive. More

Service Work Service was completed in a timely manner. Easy to schedule. Service counter personal could be a little more knowledgable on product. Not much more to Service was completed in a timely manner. Easy to schedule. Service counter personal could be a little more knowledgable on product. Not much more to say More

Great experience The sales rep was very helpful getting us a great vehicle with the specs we were looking for. Closing was easy. Got a decent rate on financing and t The sales rep was very helpful getting us a great vehicle with the specs we were looking for. Closing was easy. Got a decent rate on financing and trade in. More