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Keller Bros. Ford Lititz

Lititz, PA

5.0
242 Reviews

730 South Broad Street

Lititz, PA

17543

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Showing 242 reviews

November 21, 2019

basic maintenance The service department was very personable and I was given a very quick appointment. They were very quick at servicing my vehicle. Everyone was very More

by jasbms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
November 20, 2019

Brian K. and the rest of the team provide fast, friendly, and dependable service whenever I stop in. The Service Department is definitely top notch! More

by Lchasper
Recommend Dealer
Yes
Employees Worked With
Brian Kerstetter
November 18, 2019

They are taking a long time to fix my car due to parts availability. It seems like they were doing trial and error to fix my car and not really troubleshooting More

by Jequinones
Recommend Dealer
No
Employees Worked With
Stephanie Rokosz
Dec 26, 2019 -

Keller Bros. Ford Lititz responded

Jequinones, thank you for taking the time to leave us feedback. We apologize for the less than great service experience. We assure you, our service and parts teams are doing everything they can to get your vehicle back to you! If there's anything we can do to rectify the situation, please give our service department a call at (717) 626-2000.

November 18, 2019

Complete professionalism and great service. Very easy to schedule an appointment promptly and fast turnaround on getting your vehicle back on the road. Service team goes the extra mile for your happiness. More

by davebracht33
Recommend Dealer
Yes
Employees Worked With
Stephanie Rokosz
November 16, 2019

Melissa was awesome! The whole experience was great, quick and easy. I highly recommend buying from Keller Brothers. I love my new Edge! Thank you! More

by Rebelnrain
Recommend Dealer
Yes
Employees Worked With
Melissa, Stephanie Rokosz
November 11, 2019

Many years of use My wife and I have been customers for years and have always been very well satisfied with the service and sales staff. Had some warranty issues this t More

by jmnagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
November 11, 2019

the works 11/2019 I found the service department clean, the staff is friendly, patient to listen, informative about specific vehicle recommendations with overall knowle More

by ljwohls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Brian, Sean
November 10, 2019

I’ve had Major problems with my 2019 Shelby GT 350!!! Keller Brothers took excellent care of my vehicle and never once did I doubt that they would come through for me as they always have done! Wouldn’t g More

by Cobra enthusiast
Recommend Dealer
Yes
Employees Worked With
Jared mechanic,Ryan service manager, Brian service advisor, Stephanie Rokosz
November 08, 2019

Easy car buying Honest, knowledgeable people. Very easy to deal with. Made car buying experience very comfortable. Would definitely recommend to others. Got the e More

by Jill’s car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Tim, Stephanie Rokosz
November 08, 2019

Good Experience My salesman was very informative, explaining the car I was thinking of purchasing. He offered me other auto options that interested me as well. All More

by Hybrid Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Howard, Ryan Oberholtzer, Tim, Chris, and Nate.
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