Keller Bros. Ford Lititz

light bulb out I noticed that the right-side light bulb over the license plate was burned out. I was able to have this situation taken care of promptly on a drop-in I noticed that the right-side light bulb over the license plate was burned out. I was able to have this situation taken care of promptly on a drop-in basis since I had just recently had the regular "Works" servicing done. The service department employees are always pleasant and efficient. I usually can deal with the same person (Dave), who knows me by name and rarely keeps me waiting when I arrive. More

Service Work Service was completed in a timely manner. Easy to schedule. Service counter personal could be a little more knowledgable on product. Not much more to Service was completed in a timely manner. Easy to schedule. Service counter personal could be a little more knowledgable on product. Not much more to say More

Great experience The sales rep was very helpful getting us a great vehicle with the specs we were looking for. Closing was easy. Got a decent rate on financing and t The sales rep was very helpful getting us a great vehicle with the specs we were looking for. Closing was easy. Got a decent rate on financing and trade in. More

Amazing car I bought my 2010 fusion used from another ford dealership. It was 2015, when I bought it and if had only 93,000 miles. Runs strong and now has 189, I bought my 2010 fusion used from another ford dealership. It was 2015, when I bought it and if had only 93,000 miles. Runs strong and now has 189,571 miles on the car/engine. Drove it to WI, drove it also to SC, no problems. Very good on gas. I like Keller Bros because of their down to earth approach with everything. I could go back to the dealership where I bought the car, but I'm not sold on them, even though I got a very good price for the car, their service and general attitude leaves alot to be desired. More

2016 Ford Fusion Maintenance In the first 3 months I have owned this 2016 Fusion, purchased at Keller Bros, I had it in for maintenance 4 times. The maintenance crew fixed it eac In the first 3 months I have owned this 2016 Fusion, purchased at Keller Bros, I had it in for maintenance 4 times. The maintenance crew fixed it each time (at no cost to me) for unforeseen problems. It seems that all is working well now for which I am grateful. In my opinion, I see a great maintenance section at Keller Bros Ford group in Lititz. I highly recommend them for service after the sales department did a good job in selling me the car. More

Very accommodating! Called in to see if I could get inspection done that morning, Shawn made it happen! I am very happy with this service department. inspection done that morning, Shawn made it happen! I am very happy with this service department. More

I was pleased with the truck and willingness to process all the paper promptly. You were Interested in what I wanted to buy. Thanks you have a satisfied customer. all the paper promptly. You were Interested in what I wanted to buy. Thanks you have a satisfied customer. More

Great. Deal Working with Keller bros. And there entire staff was really nice. The sales dept. was very nice and willing to help with anything we needed. They work Working with Keller bros. And there entire staff was really nice. The sales dept. was very nice and willing to help with anything we needed. They worked with us to find close to what we wanted. There service dept. is just as nice and willing to help. Over all a good dealership to work with and I’ll recommend Them to all that ask where we got the truck. Thank you again. More

Best car buying experience EVER. When I entered the dealership with only $3000 to spend, I didn't expect much willing enthusiasm from Brad and the used car manager on staff at the mom When I entered the dealership with only $3000 to spend, I didn't expect much willing enthusiasm from Brad and the used car manager on staff at the moment. Brad shook my hand and said, "Let me see what myself and my manager can come up with. Really, we were desperate to have a car that very evening and they really jumped into action to make that happen for us. I wasn't expecting much, but they treated us like we were buying a brand new car, never giving us less attention than someone who had no limit of financial ability. Brad and the whole crew working that night really went out of their way to help us. And in the end we spent way less than we intended to. Every staff member asked if we needed water, coffee or a snack from their refreshments room, Not one person gave us the "cheap customer side-eye" from having so little to spend. And when I drove away that evening with my new-to-me car, it had just been detailed by the garage staff. It left me with only positive feelings about the whole transaction. More

Awesome Just had a state inspection and tire rotation. But needed shuttle help. Everything was handled promptly and professionally. I’m very satisfied with th Just had a state inspection and tire rotation. But needed shuttle help. Everything was handled promptly and professionally. I’m very satisfied with the service. More