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Keller Bros. Ford Lititz

Lititz, PA

5.0
229 Reviews

730 South Broad Street

Lititz, PA

17543

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Showing 229 reviews

December 02, 2019

Inspection, general check Service is depedable and very easy making appointments to best suit my needs, and have never had an issue here, not to mention service waiting room wh More

by Gunzee711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name I do not recall
December 02, 2019

1st Time Customer I was a little reluctant with going to Keller Bros. after leasing with another dealer for over 30 yrs. But I have to tell you it was the best decisio More

by dk17543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
December 02, 2019

I bought a used vehicle from Keller bro’s and they took the time to go over every single part of this vehicle and found 2 items that had to be fixed and wouldn’t sell it to me until it was right! To me th More

by Tdeemer1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Slack, Tim Cammauf, Ryan and Elizabeth
December 01, 2019

As usual, the best service for my expedition! Always honest, complete services with an explanation and a discussion regarding possible future issues. Thanks for your continued personal care! More

by 5678
Recommend Dealer
Yes
Employees Worked With
Service Department
November 30, 2019

Keller Bros was the first place we looked when we were deciding to replace our 2010 Ford Fusion. They found a perfect match for us, as we purchased the same make and model and COLOR, only 9 years newer. O More

by rfred17506
Recommend Dealer
Yes
Employees Worked With
Jason Hartenstine
November 29, 2019

Purchase of a new Ford Fusion The Sales Rep, Rick Pontz, was very personable and professional. He took great care in finding the best possible deal for the car I was looking for. More

by Ldyarnart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RIck Pontz, Tim Cammauf
November 24, 2019

Nervous buyers We went in to look at an Edge. Kyle was helpful and patient. Ryan introduced himself, sales manager and Tim was enjoyable to work with. More

by Sarah and John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE, RYAN, AND TIM
November 21, 2019

basic maintenance The service department was very personable and I was given a very quick appointment. They were very quick at servicing my vehicle. Everyone was very More

by jasbms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
November 20, 2019

Brian K. and the rest of the team provide fast, friendly, and dependable service whenever I stop in. The Service Department is definitely top notch! More

by Lchasper
Recommend Dealer
Yes
Employees Worked With
Brian Kerstetter
November 18, 2019

They are taking a long time to fix my car due to parts availability. It seems like they were doing trial and error to fix my car and not really troubleshooting More

by Jequinones
Recommend Dealer
No
Employees Worked With
Stephanie Rokosz
Dec 26, 2019 -

Keller Bros. Ford Lititz responded

Jequinones, thank you for taking the time to leave us feedback. We apologize for the less than great service experience. We assure you, our service and parts teams are doing everything they can to get your vehicle back to you! If there's anything we can do to rectify the situation, please give our service department a call at (717) 626-2000.

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