Keller Bros. Ford Lititz

Took my Mercury Milan to Keller Brothers to diagnose an emissions check engine error code. Diagnosis took many hours of troubleshooting due to a very hard to find intermittent broken wire connection. Servi emissions check engine error code. Diagnosis took many hours of troubleshooting due to a very hard to find intermittent broken wire connection. Service advisor Dave Hagan gave me daily updates on the progress and also offered a loaner car for me to use. Very pleased and satisfied with the service. More

The dealership was very helpful and knowledgeable when going through the special order process for my truck. I would recommend the dealership to my friends going through the special order process for my truck. I would recommend the dealership to my friends More

Inspectation done & tire problem. Service dept. very kind and considerate with me. Gave me two choices for a tire. I couldn’t decide, so Dave said he would check the mechanic tech. Service dept. very kind and considerate with me. Gave me two choices for a tire. I couldn’t decide, so Dave said he would check the mechanic tech. There was no pressure to get the higher priced tire, since I do not use the car as much and not for any long distances. I appreciated their advice. More

Excellent They found the car that I wanted. The whole process took approximately less than a week to find the car, have it delivered to Lititz, go through inspe They found the car that I wanted. The whole process took approximately less than a week to find the car, have it delivered to Lititz, go through inspection and process the paperwork. More

Oil change, The Works I always have had courteous & professional service at Keller Bros., if my car needed an overnight or several days in shop they would provide transpor I always have had courteous & professional service at Keller Bros., if my car needed an overnight or several days in shop they would provide transportation. Their good service is a reason to stay with Keller Bros. More

Friendly fast and knowledgeable service. Gave an appropriate loaner vehicle. They keep you updated on the status of your repairs. Very timely check in and out. appropriate loaner vehicle. They keep you updated on the status of your repairs. Very timely check in and out. More

inspection, emissions test, update software The service was easy to schedule, the people were very friendly , they kept me informed throughout the time I was there, they took care of everything The service was easy to schedule, the people were very friendly , they kept me informed throughout the time I was there, they took care of everything quickly. More

Nate and Tim were great. They handled our needs and wants with buying Ford Explorer. We love the vehicle. I will be back in a few years for me a Truck. with buying Ford Explorer. We love the vehicle. I will be back in a few years for me a Truck. More

Happy Nice people to deal with. They take the time to explain what is needed to be done or what they have done. Very nice waiting room with tv, newspaper, s Nice people to deal with. They take the time to explain what is needed to be done or what they have done. Very nice waiting room with tv, newspaper, snacks, and drinks. More

GREAT i love working with Shawn in the service department. He always takes the time to explain what is needed to be done and i feel he always goes above an i love working with Shawn in the service department. He always takes the time to explain what is needed to be done and i feel he always goes above and beyond. More