Keller Bros. Ford Lititz
Lititz, PA
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I was there for a repair visit. They are courteous and responsive to every question. They also provide continuous updating of the service as it is being provided as well as any im They are courteous and responsive to every question. They also provide continuous updating of the service as it is being provided as well as any impact on warranty, insurance or need for cash payment. Very helpful. I always feel reassured that if I need trustworthy service or information about a new car, it will be from Keller Brothers. More
Absolutely wonderful dealership to work with! My sales person Diana Wade did an excellent job, she knows so much about Ford vehicles, and when you tell her the combination of things you want she' My sales person Diana Wade did an excellent job, she knows so much about Ford vehicles, and when you tell her the combination of things you want she's able to quickly figure out what will work for you. More
The sales and service personnel interaction has been personable and timely. You come away knowing they are committed to treating you with respect and courtesy. personable and timely. You come away knowing they are committed to treating you with respect and courtesy. More
Our salesperson Nate Sheetz & manager Nick Yeager were very helpful with the process of ordering the new Mustang GT. This is the 3rd vehicle we purchased from Nate Sheetz at Keller Bros. Staff is always very helpful with the process of ordering the new Mustang GT. This is the 3rd vehicle we purchased from Nate Sheetz at Keller Bros. Staff is always friendly & helpful. More
I made an inquiry about a 2022 Ford Edge and I received a reply from Nick Lopez. From the moment I first spoke with him, he made the car buying process the best I have ever experienced (I should know, I hav reply from Nick Lopez. From the moment I first spoke with him, he made the car buying process the best I have ever experienced (I should know, I have worked at dealer and understand the process). He let me ask a ton of questions and was able to provide answers or if he did not know the answers, he went and obtained. The whole dealership itself was a great experience and easy. Never went purchased a vehicle so fast and it was great. Will purchase from Keller again in the future. More
I have found the personnel at Keller Brothers excellent responding to my questions and offering solutions and working with their customers. Specifically, their service department is top notch and take the responding to my questions and offering solutions and working with their customers. Specifically, their service department is top notch and take the time to explain any problems found on your vehicle. They will discuss alternative solutions if they are available, or suggest you make your own repairs, if you qualified to do so, to reduce your repair cost. In my case, they used my service repair to place the parts I needed in my car for me to use for the repair. This allowed me to get some parts at a reduced cost. Well done Keller Brothers! More
Great people to deal with. They stand behind their promises. Excellent service department who answered all of my questions. They stand behind their promises. Excellent service department who answered all of my questions. More