
Keller Bros Ford - Lebanon
Lebanon, PA
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The staff at this dealership are very helpful and focus on customer service and satisfaction. They made sure that I had no surprises and that the experience was as stress free as possible. on customer service and satisfaction. They made sure that I had no surprises and that the experience was as stress free as possible. More
Keller Brothers, the best Ford dealership I've dealt with. JJ Suk sold me my first truck in 2002 and I will only deal with him and the KB staff. with. JJ Suk sold me my first truck in 2002 and I will only deal with him and the KB staff. More
First time buyer from Keller Bros. There were 2 trucks I was interested in, unfortunately they were at different lots. They brought the trucks to me which I think was above and beyond. There were 2 trucks I was interested in, unfortunately they were at different lots. They brought the trucks to me which I think was above and beyond. Will recommend KB Ford for your next purchase. More
I forgot about state inspection due in January until the 30th. Keller Bros’ service department found time to get me into the shop the next day! 30th. Keller Bros’ service department found time to get me into the shop the next day! More
This is a superb dealership. I've made numerous purchases here. This is where you want to buy your next Ford. JJ was very attentive and made things go smoothly. Love this dealers I've made numerous purchases here. This is where you want to buy your next Ford. JJ was very attentive and made things go smoothly. Love this dealership! More
Overall excellent service and experience. Advised service representative of issue the vehicle was exhibiting. After initial technician trouble shooting, the Service Representative called wi Advised service representative of issue the vehicle was exhibiting. After initial technician trouble shooting, the Service Representative called with status and asked if vehicle could be retained overnight to check status the next day, since issues could not be duplicated. The next day, the Service Representative called and advised results of further diagnostics, which indicated a failing latch and that a replacement part had been ordered. Upon arrive of replacement part, the vehicle was repaired. Service Representative advised of the completed repair and vehicle was ready for pick up. Keller Brothers Ford is highly recommended. More
I've only had to deal with the service department but in recent months, I've had two major issues with my Lincoln MKz. All other dealerships were scheduling appointments weeks out. When I called Keller Bros recent months, I've had two major issues with my Lincoln MKz. All other dealerships were scheduling appointments weeks out. When I called Keller Bros on both occasions I was able to drop off the next day for service. The service department staff are friendly, knowledgeable and always go the extra mile to ensure my satisfaction with their service. Next time I need to upgrade, I'm going to Keller Bros. More