Keller Bros. Dodge Ram
Lititz, PA
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Dealt with Bob in sales! He was super pleasant to work with, very attentive and followed up with me when other dealers didn’t. Wonder who got the sale? 😁 also got to meet the Sales Manager Brad w with, very attentive and followed up with me when other dealers didn’t. Wonder who got the sale? 😁 also got to meet the Sales Manager Brad who was a super nice guy and very straight forward. Luke in finance was also great! Making sure I got a great rate! Thank you guys so much for making the buying process easy! I’ll see you for my next one also 😁. You guys are awesome! More
Ryan Holochuck delivered an incredible experience for me when I ordered my 2021 Ram 2500 right from the initial contact, through ordering, shipping and delivery of the truck. He is an all around great guy, when I ordered my 2021 Ram 2500 right from the initial contact, through ordering, shipping and delivery of the truck. He is an all around great guy, that gave me a great price right upfront BOTH on the new truck as well as the trade in vehicle. He updated me along the way with status updates on the new build and the dealership was just plain easy and transparent with everything. I could not have asked for a better experience and absolutely recommend them to anyone in driving distance to go check them out. Buy there, you will not be disappointed. More
Transparency and seemless From the first contact with Cal it was nothing short of a perfect experience.and believe me my wife and I are in new cars every 3 years so I have the From the first contact with Cal it was nothing short of a perfect experience.and believe me my wife and I are in new cars every 3 years so I have the experience. Please keep in mind that I live 2 hours away in NJ from The Keller Bros. Dealership. Cal was able to give me more for my trade ( unseen ) then my local dealership. They had the vehicle I wanted for the price I was willing to pay. They even delivered it to my place of work . Ask for Cal and he will make sure you leave with a smile . More
Changed my mind At first I had problems with the car that I bought. But the dealer went above and beyond any of our local dealers. I will go back when I'm ready for a At first I had problems with the car that I bought. But the dealer went above and beyond any of our local dealers. I will go back when I'm ready for a new car. More
Total Incompetence!! This dealership does not have a grasp of the basic functions of a car dealership. I purchased a truck 6 months ago and still have not received my reg This dealership does not have a grasp of the basic functions of a car dealership. I purchased a truck 6 months ago and still have not received my registration. Somehow after 6 months no one at this dealership has one iota of how to procure the most basic of documents. I would watch your paperwork very closely if you purchase here and really recommend going to any other Dodge dealership in the country if possible. More
Total and complete honesty Keller Brothers Dodge is the best dealership I have ever dealt with, from my salesman Cal Jurman to business manager Gary Roche to the gentleman who w Keller Brothers Dodge is the best dealership I have ever dealt with, from my salesman Cal Jurman to business manager Gary Roche to the gentleman who washed and waxed my brand new Hellcat was an amazing experience. I was given a price for the Hellcat and about 15 minutes later to my amazement I was told that they found a mistake in the price of my car and I thought they were going to say it was more, but at this dealership they are so honest that they said it was going to be $ 3000.00 less. They could have said nothing and I would have never known , but they are an honest dealership and because of that I will never buy from any other dealership. More
Friendly and Helpful We have purchased 2 vehicles from Keller Dodge and had all the re-call work done there. They are always super friendly and try to help us get the best We have purchased 2 vehicles from Keller Dodge and had all the re-call work done there. They are always super friendly and try to help us get the best option for us without trying to upsell to something we can't afford. The two vehicles we have purchased have been great, One was pre-owned and is in great condition. Every time we have needed re-call work done they do the repair in a very reasonable amount of time and no problems after the repair. I would definitely recommend Keller Dodge to others. More
Normally a good service center, but everyone has a off day I normally try to take a vehicle back to the dealer I bought it from for all services. Keller has done good on oil changes, but recently I got new tir I normally try to take a vehicle back to the dealer I bought it from for all services. Keller has done good on oil changes, but recently I got new tires and then a alignment both had problems. First the tires. When the service tech brought my truck (Ram 1500 Big Horn) to me upon installation of my new tires I started it only to have the low tire pressure light come on. REALLY? All four tires were 5 to 7 pounds low on air. How can a tech install new tires then drive the truck and NOT notice the low pressure warning light being on. So then the service manager tells me my alignment was out of spec. I agreed to a alignment. Once again after completion I took delivery only to realize on my drive home that the steering wheel was way off center to the right and the truck had a serious pull to the right. Note when I took it in for new tires the steering wheel was straight and the truck would track straight down the road for a mile. I returned and the tech claimed something moved prior to final alignment?? Anyway they fixed it the second time. However I am now feeling a slight pull to the left and the wheel seems to lean left slightly, but I am not sure I am just overly sensitive due to the problem earlier problems. Time will tell. More
Excellent Service I am very impressed with Keller Brothers Dodge in Lititz. Not only do they take excellent care of our cars, but they work hard to schedule a time tha I am very impressed with Keller Brothers Dodge in Lititz. Not only do they take excellent care of our cars, but they work hard to schedule a time that is convenient to our schedule and needs. In addition, and this is a wonderful option, they provide a loaner car when our cars are being serviced. In this way we can go about our regular schedule and work if needed. Thank you Keller Brothers for always being reliable. Our family has bought three cars from your company and will continue to do so. More