Keith Pierson Toyota - Service Center

Best car buying experience ever I was referred by my daughters boyfriend,I was contacted by Jackie she let me know that she was running a little late but when we finally got to meet I was referred by my daughters boyfriend,I was contacted by Jackie she let me know that she was running a little late but when we finally got to meet her she was the most friendly and she made us feel as if we had been friends forever she was extremely informative any questions that we asked if she didn't know she would find out the entire process was a breeze and one of the best financial manager ever named Bret was awesome buying my new car was the best experience ever if I know anyone looking to buy a car I will definitely refer them to Keith Pierson Toyota and to ask for Jackie and Bret More

Overall Great Place This is my second Corolla...I honestly came for a oil change and was very happy to trade into a new 2020 with the Life Time warranty, as the Corolla I This is my second Corolla...I honestly came for a oil change and was very happy to trade into a new 2020 with the Life Time warranty, as the Corolla I owned.....I bought used and my warranty had expired. Tara was very helpful and picked the perfect car for me"first try" amazing! The team worked with me to get the payment I could afford and I am very happy with my new car! My husband was a bit surprised thinking I was only going for a oil change...Lol More

True Professionals and Excellent Service! Davis, Donna M 11:18 AM (10 hours ago) to me Mr. Younkers and Master Mechanic Gary are true professionals. They provided top-notch service. Bot Davis, Donna M 11:18 AM (10 hours ago) to me Mr. Younkers and Master Mechanic Gary are true professionals. They provided top-notch service. Both possessing excellent communication skills. Excellent Experience! Will return. D. Davis More

Beau Woodars I keep coming back to Keith Pierson for my service because I truly trust my Service Advisor Beau Woodard.He is very customer service oriented and hone I keep coming back to Keith Pierson for my service because I truly trust my Service Advisor Beau Woodard.He is very customer service oriented and honest. I am thankful to have found him again as he used to be my go to person at a previous dealership. He has been taking care of my vehicles since 2006!! Thanks Beau for many years of service. I know the mechanics in the back are doing the work on my vehicles, but Beau explains everything very well and is great to work with. Patti Watson More

New highlander Great salesman (Kyle French) and the service is great (Matt). This is the 2nd highland that we have purchased from Keith Pierson Toyota. We just went Great salesman (Kyle French) and the service is great (Matt). This is the 2nd highland that we have purchased from Keith Pierson Toyota. We just went to have our other highlander service but we ended up with a new highlander More

Came to get car serviced and got offered a new car that i lo Came in for service and left with a new car with a good deal. Victor is very friendly and helpful 10 STARS. Victor Eddie and Eric Lowe were all great Came in for service and left with a new car with a good deal. Victor is very friendly and helpful 10 STARS. Victor Eddie and Eric Lowe were all great 👍 in sales department. Great experience 🌟🌟🌟 More

Absolute Worst Service Department Inept service department with the most rude and condescending service reps. 4 scheduled visits to repair one item (which was the dealers fault in the Inept service department with the most rude and condescending service reps. 4 scheduled visits to repair one item (which was the dealers fault in the beginning) More

Service Center Excellence - Tom Younkers Outstanding Customer service, Tom is always on top of all my Toyota’s needs. Jay is highly recommended Toyota technician and take utmost care of all o Outstanding Customer service, Tom is always on top of all my Toyota’s needs. Jay is highly recommended Toyota technician and take utmost care of all our needs. More

Amazing as always....13yrs of A+ service AMAZING as usual. 13 years I have owned my Scion XB and only let these guys touch my car. No matter what the problem is or what happens they always gi AMAZING as usual. 13 years I have owned my Scion XB and only let these guys touch my car. No matter what the problem is or what happens they always give 150% to ensure I am taken care of. I am so glad to have been a customer of theirs for so long and to continue with them for many more years. Thank you Matthew, Tom, Beau and Jonathon for a job well done!!!!! More

1 year checkup - Toyota Plan Made an appointment for my annual checkup.. They said it would take about an hour to hour and a half. In the beginning I thought they were thoughtful. Made an appointment for my annual checkup.. They said it would take about an hour to hour and a half. In the beginning I thought they were thoughtful. Text me to remind me of my appointment. I told them I would be there at appointed time. 10 am. Then I got a text from a Maada wanting me to check out the new cars and filling out a survey. Told her I would look but I have a new car. Then she texted me 2 more time, (got irritating) and wanted me to let her help me fill out a survey after my visit. uh.... help me? I thought a survey was private. Anyhow, my boyfriend is going to buy a new truck, and we looked at them. He likes the sports model with the scoop on the hood. NO one ever came outside to help us. So, we strolled, came inside sat down.... waited... after 3 hours I went to guy and they said he would check on it. Waiting, got fidgety...4 hours, I went back to the guy my appointment was with and he said just a few more minutes.... Well. took them 5 hours. Wasted my whole day and totally stressed my out. Even after I saw them pull my car out and parked it in the front, it was another hour and 6 minutes before they came and got me. I will never go back again. More