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Keith Pierson Toyota
Jacksonville, FL
1,306 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,306 reviews
June 05, 2015
worst ever sales guy was more interested in getting my phone number than helping me, cars over priced by like thousands! we went to Arlington Toyota and got the sales guy was more interested in getting my phone number than helping me, cars over priced by like thousands! we went to Arlington Toyota and got the same car for $3000.00 less More
by disappointed shopper
Employees Worked With
jason key
May 31, 2015
great car! Went back to see Jackie at the Toyota dealer. Bought a car from her before and had a great experience. Traded in our Accord for the Camry and its run Went back to see Jackie at the Toyota dealer. Bought a car from her before and had a great experience. Traded in our Accord for the Camry and its running very smooth. More
by Ray
Employees Worked With
Jackie Saint-Pierre
May 30, 2015
The AMAZING Car Dealership My Wife and I had three pickups, and we wanted a car, one with a better MPG rating, since gas is creeping back up. We traded in two of those pickups My Wife and I had three pickups, and we wanted a car, one with a better MPG rating, since gas is creeping back up. We traded in two of those pickups for a 2015 Camry, which we both like very much! My wife and I feel like we got the better end of the deal, and felt maybe we should hurry up and get off the property before they realized what they did, and they changed their mind. From the Sales Rep, Vince Justice, and the Sales Manager, Daniel Brower, all the way through the purchasing process, to the financial manager, we had exceptional service. We were truly amazed how well we were treated! Keith Pierson Toyota has my business in the future, when we need another vehicle! More
by verNcat
Employees Worked With
Vince Justice, Daniel Brower, Financial Manager, initials - "MS," who got stung by the bees.
May 28, 2015
Very Bad Experience I went to another Toyota Dealership in Jacksonville, found what I wanted and got a price. I decided before I bought to go to Keith Pierson because it I went to another Toyota Dealership in Jacksonville, found what I wanted and got a price. I decided before I bought to go to Keith Pierson because it was so close to where I live. I was helped by a person that had to be very new in the business (no problem) but all he could talk about was the Free Life Time warranty. He told him that if I did not buy a car there, the warranty was something I would think about later. I did a test drive and the whole time he talked about the warranty. When we got back someone else came out and asked me what I wanted to buy. I told him I was getting pricing and he started talking about the warranty again. Finally he gave me a price of $5000.00 more than the other dealer. I told him that I guess that warranty is not free and walked out. He called me at work 20 minutes later and left me a message that he had made a mistake. I had already gone home. When I got to work the next day got his message but did not call him back. He called again later in the day and asked me why I did not call him back. I told him I was the customer and did not have to. Since then they have called 6 times and mails me literature. I bought my new car a couple days later, at a very good price and nice people. More
by Sam
Employees Worked With
Andre
May 26, 2015
trade-in two cars for one the folks at Keith Pierson Toyota were very friendly, professional, helpful & patient. We traded in two cars - older, high mileage - and bought a 2006 the folks at Keith Pierson Toyota were very friendly, professional, helpful & patient. We traded in two cars - older, high mileage - and bought a 2006 Toyota Avalon. We felt we got a generous value for our trades and a good deal on the car we bought. More
by Vhansen
Employees Worked With
James, Marcus
May 23, 2015
AWESOME! We bought our car in 2007 from Darryl Carter Sr. He was so good to us and we connected very well. We ran into him everywhere we went and he was alw We bought our car in 2007 from Darryl Carter Sr. He was so good to us and we connected very well. We ran into him everywhere we went and he was always so nice. 7 years later, we needed another vehicle and knew Darryl was the man to see. We actually waited an hour for him to finish with another customer, that is how much we wanted to deal with him again. He was just as pleasurable as he was 7 years ago and got us into our new van that we love! More
by libby1026
Employees Worked With
Darryl Carter, Sr.
May 22, 2015
PERSONAL AND PROFESSIONAL SERVICE This was my second purchase from the dealership and the second visit was even better than the first! The salesman was very professional and friendly. This was my second purchase from the dealership and the second visit was even better than the first! The salesman was very professional and friendly. He listened to what I wanted and then helped us find the right car without the usual pressure approach. Then he demonstrated his superior knowledge of the features of the car after we found one we were interested in purchasing. He was compassionate and understood our needs. I love my new car and would not hesitate to return to this dealership and ask for the same salesman. More
by marverjam
Employees Worked With
Darryle Carter, Sr.
May 19, 2015
Outstanding Experience!! This is the second visit to this dealer, and buy two cars on the same day .. all the staff behaved with great professionalism in every step of purchas This is the second visit to this dealer, and buy two cars on the same day .. all the staff behaved with great professionalism in every step of purchase. Excellent! Especially Eddy Miralles who always helped me immensely in getting the best price and conditions in my purchase. I can honestly say that the next time I start looking to purchase a vehicle, this will be the first place I visit! Thank You Mr. Keith Pierson for such a beautiful and comfortable dealer where doing business is a pleasure and comfortable experience. More
by TOBONES
Employees Worked With
Eddy Miralles and Chris Jordan
May 18, 2015
overpaid Don't trust these people as they took me on the price I paid for a 203 RAV4. I could of purchased a 2015 for what I was taken for. Do your research o Don't trust these people as they took me on the price I paid for a 203 RAV4. I could of purchased a 2015 for what I was taken for. Do your research on pricing before buying there. I could never recommend this dealer to anyone . I was pressured and will be paying for my mistake . More
by overpaid
Employees Worked With
Eddie
May 17, 2015
Phenomenal Experience! I went in completely skeptical and with the general idea everyone has of a car dealership. The salesman came right out of the gate with the exact pri I went in completely skeptical and with the general idea everyone has of a car dealership. The salesman came right out of the gate with the exact pricing idea I had in mind and provided quick and timely service. He verified everything was taken care of with the vehicle and I couldn't be happier with the purchase. The customer service throughout the store was excellent. I can honestly say that the next time I start looking to purchase a vehicle, this will be the first place I visit! More
by Happy Car Buyer
Employees Worked With
Eric Lowe, Enitre Finance Department
